Hotel El Cielo en la Tierra

Hotels
•
Independent
9.8 (15 reviews)
Vereda San Felipe, Alcalá, Valle del Cauca, 762047 , Alcalá , CO
57-3009030123

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Facilities

Free breakfast
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Hiking/biking trails nearby
Free breakfast
Smoke-free property
Pool umbrellas
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great service
Wonderful location
Delicious food
Cons:
Water issue in room
Need for more staff at peak times

Categories

Cleanliness
9.65
General cleanliness was positive but some issues noted with water.
Service
10
The staff is described as cordial and immediate in their response.
Location
9.95
The hotel is beautifully located by natural beauty.
Room Quality
9.95
Rooms are described as wonderful.
Amenities
9.45
Strong suggestion for improvements, such as consistent jacuzzi/facility operation.
Value for Money
9.95
Feeling that the experience was worthwhile and enjoyable.
Food and Beverage
9.45
Food quality mentioned as great.
Overall Experience
10
Overall a really good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:34

Property Description

Luxurious Amenities

Indulge in the outdoor pool, spa tub, restaurant, and bar/lounge. Enjoy the daily complimentary reception and cooked-to-order breakfast. Free self-parking is available, and complimentary WiFi keeps you connected.

Comfortable Accommodations

Relax in one of the 14 air-conditioned rooms with Smart TVs, premium bedding, and rainfall showerheads in the private bathrooms.

Convenient Location

Located in the mountains, the hotel is near popular attractions like Coffee Park and Panaca. Explore nearby sites like Parque Los Arrieros and Ukumari Zoo. Experience the beauty of Alcalá at Hotel El Cielo en la Tierra.

Book your mountain getaway now at Hotel El Cielo en la Tierra!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.8
Based on 15 reviews
Cleanliness: 9.65
Service: 10
Location: 9.95
Room Quality: 9.95
Amenities: 9.45
Value for Money: 9.95
Food and Beverage: 9.45
Overall Experience: 10
J
Jose Oscar • partner
10
Pros:

Un lugar verdaderamente mágico en medio de la naturaleza 🌿✨. Desde que llegas, sientes una paz única: el entorno verde, el aire fresco y cada rincón diseñado para desconectarte y vivir una experiencia especial. El servicio fue simplemente increíble: atentos, amables y siempre pendientes de cada detalle para que todo saliera perfecto. La comida merece una mención especial: no solo deliciosa, sino presentada con una elegancia impecable que hizo de cada plato una experiencia para los sentidos. 🍽️ Sin duda, un hotel que combina encanto natural, hospitalidad de primera y una propuesta gastronómica inolvidable. ¡Un lugar al que siempre querré regresar y recomendar!

2025-10-03 • via Nuitee
P
Paulo A
8
Pros:

El hotel es bonito. Sus jardines son hermosos y el paseo al río es genial. En general es bueno...
Quizá requiere de más personal en días y horas full para garantizar que los servicios sean ágiles.

Sugiero que el jacuzzi y las cascadas de las piscinas funcionen permanente.

Se nos fue el agua en la habitación, pero dieron pronta respuesta y todo volvió a la normalidad.

La atención del personal es cordial y amable.

Vale la pena conocerlo!!

2025-09-15 • via Nuitee
J
Juanita C
10
Pros:

Amazing hotel, the food was great, A really good experience

2025-08-19 • via Nuitee
R
Rodrigo • family
10
Pros:

El hotel es una joya! Está rodeado de cafetales y belleza natural. Las habitaciones son maravillosas y el servicio es excepcional. Todos son muy amables.

2025-08-16 • via Nuitee
W
William
10
Great
Pros:

Excelente atencion y lugar

2025-07-14 • via Nuitee
M
Manuela • family
10
Pros:

Excellent place to stay! Friendly staff and nice food

2025-07-02 • via Nuitee
G
GINA • family
10
Pros:

El hambiente, la atencion y servicio de todo el personal es excelente! Recomendado al 100% y mas!
Un lugar muy tranquilo y repajante!

2025-05-18 • via Nuitee
S
Sandra • family
10
Pros:

Está rodeado de naturaleza, muy lindo y tranquilo

2025-04-19 • via Nuitee
W
Walter • family
10
Pros:

Muy lindo el sitio y muy tranquilo. Muy buena comida.

2025-01-21 • via Nuitee
A
Adi
8
Pros:

Great Hotel , located in the mid of the nature
Few things missing in order to make it Better but other then that great place

2025-01-03 • via Nuitee
C
claudia
10
Pros:

Maravilloso... la atención, las instalaciones, los alrededores.

Solo una sugerencia tener más opciones en el menú de comidas sencillas...

2024-09-20 • via Nuitee
O
Omar • family
10
Pros:

I really loved this hotel, almost new and beautiful, location in the middle of the mountains give it a perfect place to rest and enjoy. Staff amazing "Thank you Michelle"
To improve, tha acces from the main road was unclear with poor road sign.

2024-08-06 • via Nuitee
J
James
10
Pros:

Really beautiful property with very nice staff.

2024-07-24 • via Nuitee
J
Jason • family
10
Pros:

Very nice comfortable hotel to stay. Staff is friendly food is good. Hotel is new, quiet peaceful and relaxing place. Highly reccommend.

2024-06-22 • via Nuitee
C
Carlos Andres
10
Pros:

Excelente sitio para el descanso y uno que otro programa al aire libre, muy recomendado hotel nuevo en perfecto estado de uso y conservación, si eres persona de negocios la señal no es muy buena pero tiene wyfi.

2024-05-13 • via Nuitee