Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Good location
Nice amenities
Cons:
Some food quality issues
Limited spa access for younger children

Categories

Cleanliness
9.58
Positive sentiment regarding cleanliness from multiple reviews.
Service
10
Staff were described as friendly and attentive throughout the reviews.
Location
10
Good location mentioned clearly as a positive point.
Room Quality
9.58
Rooms generally praised for comfort and quality.
Amenities
9.78
Amenities such as the spa and bar were well-received, despite minor criticisms.
Value for Money
9.28
Some comments suggested good value, but there were slight issues with food quality.
Food and Beverage
8.58
Food received mixed reviews; improvements needed based on breakfast and bar food critiques.
Overall Experience
10
Overall experiences have been highly positive across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:51

Property Description

Luxurious Accommodations and Amenities

Sport Hotel Hermitage and Spa and Hermitage Mountain Residences offer exquisite rooms and residences with high-quality furnishings and Egyptian cotton bed linen. Enjoy free Wi-Fi throughout the hotel, premium internet services, and luxurious complements in both room and public spaces. Indulge in free or payable ski mountain activities, transport services with high-range vehicles, and even helicopter rides (extra cost).

Impressive Spa and Wellness Facilities

Adult guests have complimentary daily access to the Sport Wellness Mountain Spa for 2 hours, featuring pools of varying temperatures, hydrotherapy baths with slope views, and more. Children can enjoy the Kids Club with fun activities and entertainment.

Gastronomic Delights and Dining Options

Savor culinary excellence at Ibaya Restaurant by Chef Francis Paniego, Hermitage Tradició Restaurant, and Koy Hermitage by Hideki Matsuhisa. The Glassbar on the top floor offers fusion cuisine, cocktails, and stunning views. Remember to reserve your dining experience in advance to relish the gastronomic variety.

Experience the best of Andorra at Sport Hotel Hermitage and Spa - book now for an unforgettable stay!

Important information:

We would like to remind you some information to consider before your arrival:

• We recommend you that all restaurants and services (activities outdoor/indoor, treatments and Spa circuit, Gym, Kids Club, etc) must be reserved, due to the limited capacity. If you do not make a reservation before your arrival at the hotel, you may not find availability, and you will not enjoy all the services Sport Hotel Resort & Spa offers you. Please contact us: concierge@sporthotels.ad , +376870670.

• Children less than 13 years old are not allowed to access to Sport Wellness Mountain Spa. Children from 13–18 years old must be always accompanied by an adult. Swimsuit, flip flops, and swimming cap are required to access the water circuit.

• No pools for swim are available in Winter season. We have a very nice outdoor pool for that but only open in summer and can be closed as per the weather conditions.

• For children we have the Kids Club: 3 consecutive hours of daily free access to the program of activities and entertainment with advance reservation required, for children from 4 to 12 years old. Children under 4 years of age may reserve the service at an additional cost.

• You can complete your stay by reserving treatment at Sport Wellness Mountain Spa.To make reservations please write to the following email: info@sportwellness.ad

• Enjoy a gastronomic experience in our Restaurants Ibaya, Koy Hermitage, Glass Bar, Hermitage Tradició, Sol i Neu Club Hermitage, Sol i Neu Pizzeria, Hot Point (food & beverages trucks), Barbecue Sport, Tofana and The Villager. Please, remember, before reserving a room that restaurants will have a seasonal opening, so it is better always reserve them before arrival, to have the opportunity to enjoy the quality and surprising gastronomic variety that characterizes Sport Hotels Resort & Spa. Please contact with phone number +376870670 or email info@sportwellness.ad . Please bear in mind that the access to the Ibaya restaurant is from 8 years old.

• Ask us about our snow or summer Activities.
• Check-in is after 3 pm, if they arrived earlier and had the room available, we would deliver it at no additional cost. Despite this we cannot guarantee that the room is ready before the set time.
• Promotions are subject to availability and not cumulative.
• Pets are not allowed.
• Outdoor parking for free (availability limited) .
• Paid covered public parking in a nearby place (subject to availability. We cannot make pre-reservation. This parking does not belong to our property).
• Free Wi-Fi available throughout all the hotel (Also possible to contract payable Premium internet services in room)
• Our hotels and Sport Wellness Mountain & Spa are internally connected to each other but bear in mind that might exist some architectural barriers.
• We can offer you shuttle service too, with high-level vehicles or/and helicopter (pre arrival mandatory reservation requested and available for an extra cost).
• Andorran tourist tax is 3.14€ per night/ per person for the Sport Hotel Hermitage & Hermitage Mountain Residences. From 16 years old, up to 7 nights stay. This will be adjusted on your final bill to be paid at the hotel.
• The American Express credit card is not accepted for payments throughout the country of Andorra from August 7, 2022. Sorry for the inconvenience, it is not a decision of the Hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.6
Based on 930 reviews
Cleanliness: 9.58
Service: 10
Location: 10
Room Quality: 9.58
Amenities: 9.78
Value for Money: 9.28
Food and Beverage: 8.58
Overall Experience: 10
S
Stéphane family_with_children fr
8
2026-03-28 via Nuitee
P
Paulo couple br
10
Hotel incrível e sem dúvida o melhor de Andorra!
Pros:

localização, comida, conforto, atendimento da equipe, quarto amplo e muito bem decorado, vista da montanha e serviço justo com manobrista.

Cons:

Não teve nada que não tenha gostado. tudo perfeito e sem dúvidas voltarei em breve.

2026-03-27 via Nuitee
T
Toño extended_group es
10
2026-03-23 via Nuitee
F
Francesco extended_group es
8
2026-03-21 via Nuitee
M
Mikhail solo_traveller il
10
Рекомендую!!!
Pros:

Отдыхал в этом отеле много раз. Отличная локация, до подьемника три минуты. Очень хороший завтрак. Если номер с видом на горы, это счастье!

Cons:

На мой взгляд отель дороговат. Отель устал, требует косметического ремонта в номерах, пора заменить сантехнику.

2026-03-20 via Nuitee
K
Keane couple ie
8
Very good location and cozy but the breakfast was poor
Pros:

Location

Cons:

The breakfast was poor

2026-03-18 via Nuitee
A
Alejandra extended_group es
10
2026-03-17 via Nuitee
R
Raquel extended_group es
10
Un muy buen fin de semana en familia
Pros:

El spa

Cons:

Nada

2026-03-17 via Nuitee
K
Ksenia family_with_children es
10
2026-03-16 via Nuitee
A
Alexander couple kg
10
Отличный отель
Cons:

Немного старые номера для заявленного уровня, но не критично

2026-03-15 via Nuitee
P
PATRICIA couple fr
10
2026-03-14 via Nuitee
V
Viktor family_with_children es
10
2026-03-12 via Nuitee
Z
Zuleima family_with_children es
10
Pros:

La sensació de pau a totes hores. Molt bonic i còmode amb tots els luxes.

2026-03-11 via Nuitee
N
Nikolay family_with_children bg
9
2026-03-09 via Nuitee
L
Laurent couple fr
9
2026-03-09 via Nuitee
M
Maxime family_with_children fr
10
2026-03-07 via Nuitee
M
MARTIN M family_with_children ar
6
2026-03-06 via Nuitee
G
Gualdim couple pt
9
Neve, relax e glamour
Pros:

Qualidade do Hotel. Glamour, beleza, oferta, atenção aos pormenores e serviço ao cliente.
Todos os quartos com vista para as pistas. SPA maravilhoso.

Cons:

Um pequeno reparo para as pias de fogo na entrada do hotel. Pode ser bonito, mas deixa-nos a cheirar a fumo.

2026-03-05 via Nuitee
P
Pierre family_with_children fr
9
2026-03-02 via Nuitee
N
Nuria Isabel family_with_children es
8
Buena estancia
Pros:

El desayuno excelente, la ubicación inmejorable

Cons:

La habitación bastante vieja, el baño muy antiguo

2026-03-02 via Nuitee