Hotel El Cielo en la Tierra

Hotels
9.1 (36 reviews)
Alcalá - Quimbaya , Alcalá , co

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Beautiful location
Attentive staff
Delicious food
Cons:
High charges for water
Some room quality issues
Limited breakfast variety

Categories

Cleanliness
9.4
Cleanliness is praised with remarks about tranquility and cleanliness.
Service
9.9
Staff service is frequently highlighted as excellent and attentive.
Location
9.7
The location is described as beautiful with a spectacular landscape.
Room Quality
8.4
Rooms noted to be beautiful; however, some mention issues like small or dark rooms.
Amenities
8.9
Amenities include beautiful gardens and good restaurant service, though there are issues with water availability.
Value for Money
8.2
Concerns about excessive charges for bottled water and mixed feelings on other aspects.
Food and Beverage
8.9
Food quality is praised, though some reviews reflect limited breakfast options.
Overall Experience
9.4
Overall positive experiences with notable satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:42

Property Description

Outdoor Swimming Pool and Hot Tub
Experience ultimate relaxation and rejuvenation at Hotel El Cielo en la Tierra with our refreshing outdoor swimming pool and luxurious hot tub.

Gourmet Dining and Bar
Indulge in a culinary journey at our on-site restaurant offering a variety of delectable dishes, accompanied by a cozy bar serving up your favorite drinks.

Comfortable Rooms with Modern Amenities
Unwind in our stylish rooms featuring flat-screen TVs, air conditioning, and private bathrooms, ensuring a comfortable stay for all guests.

To book your relaxing getaway at Hotel El Cielo en la Tierra, visit our website or contact our 24-hour front desk today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 36 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.7
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.2
Food and Beverage: 8.9
Overall Experience: 9.4
M
Michael • couple • de
10
Perfekt !
Pros:

Wo soll man anfangen? Es war rundum perfekt. Bilder sagen mehr als 1000 Worte und darum gibt es die auch.
Kommunikation: perfekt, per WhatsApp, besser geht nicht.
Die Zimmer: riesig und die Betten perfekt.
Das Personal: alle, wirklich alle super freundlich, top geschult, entspannt. Besser kann man Gäste nicht bedienen
Das Gebäude, Pool, Umgebung: einfach super schön und gepflegt.
Die Küche: der Hammer. Super gut.

Zum Schluss: ich war wirklich da und ich habe sehr viel Hotelerfahrung auf der ganzen Welt. Aber bei diesem Aufenthalt gab es überhaupt nichts auszusetzen

Cons:

Da gibt es nichts, was ich schreiben könnte

2026-05-07 • via Nuitee
O
olga lucia • family_with_children • co
10
Excelente atención para un buen descanso
Pros:

La atención excelente, durante la estancia nos atendió Jeision un mesero
Muy amable , conocedor del
Menú ,le doy un 10 a la atencion

Cons:

La verdad todo
Nos gusto

2026-05-06 • via Nuitee
C
Carlos • solo_traveller • co
10
2026-04-13 • via Nuitee
T
Tatiana Vanessa • couple • co
10
EXPERIENCIA MUY AGRADABLE, CÓMODA Y RELAJANTE.
Pros:

Muy buena atención, las instalaciones muy bonitas, la comida es deliciosaaaaa y el personal muy atento.
Las vistas son hermosas y es un lugar privado sin ruido.

2026-04-10 • via Nuitee
V
Valentina • extended_group • co
6
2026-04-05 • via Nuitee
F
Frank Jamir • family_with_children • co
10
2026-03-24 • via Nuitee
C
carolina • family_with_children • co
7
Pros:

Las instalaciones son lindas y muy limpio

Cons:

Le verdad es costoso para lo que ofrece el hotel

2026-03-06 • via Nuitee
P
Pilar • family_with_children • co
8
Está bien
Pros:

La casa es hermosa así como las habitaciones

Cons:

La piscina no estaba limpia

2026-03-03 • via Nuitee
M
Miguel Ángel salazar • solo_traveller • co
10
2026-02-12 • via Nuitee
D
Daniel • couple • co
9
2026-02-09 • via Nuitee
C
CI IMMAC • family_with_children • co
7
Pros:

La piscina y la vista

Cons:

Era una habitación familiar y el baño era abierto , muy incómodo. El domingo el desayuno estuvo bien ya que fue buffet, pero los otros días fue muy limitado.

2026-01-22 • via Nuitee
A
Alexandra • family_with_children • fr
10
Très bel établissement. On reviendra.
Pros:

Très bel établissement, personnel au petit soin. Nous avons également très bien mangé. Belle vue, très belle chambre.
Tout était parfait.

2026-01-20 • via Nuitee
G
German • family_with_children • co
10
tranquilidad y descanso
Pros:

Las inhalaciones muy buenas, las personas que trabajan allí, todas sin excepción fueron muy amables, atentos, pendientes de nosotros siempre.

Cons:

Todo muy bien

2026-01-19 • via Nuitee
N
NESTOR • couple • co
10
2026-01-19 • via Nuitee
R
R • family_with_children • us
8
Lovely stay at this hotel. With the exception of the entry road, highly recommend.
Pros:

The Hotel El Cielo en la Tierra is a stunning property. The views and rooms are just as pictured, the staff is friendly, and the food is delicious. We were very comfortable on the property, and found our stay very relaxing.

Cons:

The one major flaw of this hotel is the entry. In order to access the hotel, you must drive down a long, unpaved road. The road is comprised of one pot hole after another, and makes for a very uncomfortable and disconcerting entry to an otherwise beautiful property. Aside from being unpaved, the road is unmarked and unlit, making it particularly difficult to drive down at night.

2026-01-12 • via Nuitee
G
Gustavo • solo_traveller • co
8
2026-01-03 • via Nuitee
L
Luz Socorro • extended_group • br
9
2025-12-29 • via Nuitee
J
Juliana • extended_group • co
10
Pros:

El lugar es hermoso, un paisaje espectacular y la comida es deliciosa

Cons:

La cama era un poco dura

2025-12-15 • via Nuitee
C
Carolina • family_with_children • co
9
2025-12-09 • via Nuitee
V
Victoria • couple • co
9
2025-12-01 • via Nuitee