The St. Regis Belgrade

Hotels
•
St. Regis
9.2 (230 reviews)
Nikolaja Kravcova 1a , Belgrade , rs

listing image 1
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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Cleanliness
Cons:
High parking fees
Breakfast quality issues
Maintenance problems

Categories

Cleanliness
8.75
Cleanliness was mentioned positively, but multiple maintenance issues impacted the perception.
Service
9.72
The staff were consistently noted as exceptional and professional across various reviews.
Location
10
Many reviews praised the excellent location on the river next to shopping.
Room Quality
8.71
Room quality perceived as good overall but noted issues with drainage and maintenance.
Amenities
8.74
Some amenities noted as lacking, e.g., high parking fees and no electric vehicle charging.
Value for Money
8.7
Feedback indicates high feelings of expense for certain services and amenities, affecting perceived value.
Food and Beverage
9.25
Breakfast was criticized as not meeting expectations, but overall food quality was positive.
Overall Experience
9.74
Despite some criticisms, many reviews expressed overall satisfaction and enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 15:22

Property Description

Luxurious Accommodation
Experience 5-star luxury at The St. Regis Belgrade with spacious rooms equipped with modern amenities and elegant decor, providing the ultimate comfort during your stay.

Wellness and Leisure
Indulge in relaxation at the spa and wellness center featuring an indoor pool, fitness center, sauna, and hot tub, offering a rejuvenating experience after a day of exploring the vibrant city of Belgrade.

Convenient Location
Located just 1.5 km from Belgrade Fair, The St. Regis Belgrade provides easy access to key attractions and transportation links, making it the ideal choice for both business and leisure travelers.

To elevate your stay in Belgrade with unparalleled luxury and service, book now at The St. Regis Belgrade.

Important information:

Well-mannered dogs are accepted at a nonrefundable pet sanitation fee of 120 EUR per stay per room.
Only dogs are welcomed, with maximum number of 1 per room, and maximum weight of 10kg.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 50 per day.

Location

Guest Reviews

9.2
Based on 230 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.74
Value for Money: 8.7
Food and Beverage: 9.25
Overall Experience: 9.74
M
Mert • extended_group • tr
8
NICE STAY
Pros:

FRIENDLY TEAM

Cons:

IN RESTAURANT FOOD NNEDS MORE TASTE

2026-04-08 • via Nuitee
B
Boris • family_with_children • us
9
2026-04-04 • via Nuitee
S
Simev Milkovski • family_with_children • mk
9
2026-04-04 • via Nuitee
R
Robert • solo_traveller • hr
10
2026-04-02 • via Nuitee
T
Tugba • family_with_children • tr
10
2026-04-02 • via Nuitee
N
Natali • family_with_children • ru
10
Pros:

Сервис

Cons:

-

2026-04-01 • via Nuitee
M
Miljakovic • couple • us
1
This property fails to meet even basic hospitality standards, let alone luxury expectations. The number and severity of
Pros:

The room design is beautiful, but that means absolutely nothing when the maintenance and service are this poor.

Cons:

Cleanliness was shocking: dusty windows and frames, visible paint stains, mold in the shower (green on tiles, black along the glass seal), dirty switches, and even a half-eaten chocolate bar in the minibar! The room was prepared for two guests, yet only one toothbrush was provided. Pillows had stains suggesting improper drying and poor hygiene standards.

The spa was very disappointing: small pool with cold water, sauna not working (not communicated in advance), very limited and poorly arranged loungers, and no staff maintaining the wet floors.

Service does not match a luxury hotel standard. No proper welcome or luggage assistance on arrival. Issues reported during the stay (such as the minibar) were not resolved.

Breakfast was average, and basic items like fresh orange juice were unavailable.

After raising multiple issues, dinner and parking were waived, but that does not compensate for the overall experience. The final and most unacceptable point: 12 hours after checkout, the hotel charged us for minibar items we did not consume.

Adding to the poor impression, the hotel had warning notices stating that taking basic items like soap from the room would result in a €60 charge. In a hotel of this supposed level, this comes across as cheap and frankly embarrassing. You don’t know would you be supposed to laugh or cry at this point.

Also, upgrade room was like 120€, and when we complain about basic things, they jump in and told me, o no it is 50€.
It felt like we had to haggle over basic things, which is unacceptable for a hotel of this level.

2026-04-01 • via Nuitee
E
Edoardo • couple • it
10
2026-03-29 • via Nuitee
M
Michael • couple • il
10
2026-03-27 • via Nuitee
C
CHAO • solo_traveller • cn
10
一次满意的
Pros:

地理位置好，房间干净舒适，风景好，工作人员非常热情

2026-03-27 • via Nuitee
V
vencislav • family_with_children • bg
10
2026-03-26 • via Nuitee
P
PANAGIOTIS • solo_traveller • gr
4
Pros:

Location

Cons:

Very bad odor in the toilet, probably from the drain.
The phone on the room was out of order.

2026-03-19 • via Nuitee
M
Maja • extended_group • rs
10
2026-03-18 • via Nuitee
M
Marina • couple • rs
10
2026-03-18 • via Nuitee
E
Ermin • family_with_children • ba
10
2026-03-17 • via Nuitee
A
Andrey • couple • ae
10
Pros:

Это лучшее что есть в Белграде . Рекомендую попробовать пирог бурак в ресторане. Это просто шедевр.

Cons:

Кстати верните пирог бурак в меню рум сервисе. Мир должен о нем знать .

2026-03-17 • via Nuitee
D
Danel • solo_traveller • ba
10
2026-03-16 • via Nuitee
R
Rais • family_with_children • ru
3
Ужасный персонал, грязновато...
Pros:

Новый современный отель. Стильный интерьер. Удобная кровать.

Cons:

Совершенно отвратительный, без душный персонал. Девушка Мария на точно не на своем месте. Мы забронировали два номера. Приехали уставшие из Капаоника провести ночь перед вылетом в Москву. Мария проверила нашу бронь и выдала ключи от одного номера. Хотя бронь была на два номера. Мария полезла рыться в компьютере. Да, у Вас два номера но второй не готов! Хотя мы приехали в 16.00, а заселение с 15.00! Мария порылась в компьютере и сказала, что второй номер будет готов через час.( Представьте картину - :5 звездочный отель Стоимость номера больше 600 евро, а он не готов и ничего сделать не возможно. Ждите. Я начал угрожать - напишу плохие отзывы и пр. Ноль внимания. Стал звать Менеджера - Мария пригласила Лидию. Лидия повторила слова Марии. После этого я стал кричать, топать, ногами, ругаться в том числе не цензурно. В итоге меня заселили в номер более дорогой категории. Итого я потратил на заселение - 40 минут и кучу нервов! Это в 5 звездочном отеле! Заселились в номер, в общем номера не плохие, но уборка в ванной оставляет желать лучшего. Пыль, в самой ванной - черный волос. В одноом номере положили зубную щетку и пасту в другом нет. Пошли в ресторан. На ресепшене нас заверили, что ресторан работает. Пришли. В Ресторане никого! не бармена, ни официанта, ни хостес. Время 19.00 - сели - посидели 15 минут. Ушли. Никто к нам не подошел. Слава богу рядом торговый центр в котором полно ресторанов. Больше в этот отель мы не приедем. До этого всегда останавливались в Бристоле. Он на порядок комфортнее и уютнее.

2026-03-16 • via Nuitee
A
Adnan • extended_group • mk
10
Great experience
Pros:

everithing

Cons:

No complaints

2026-03-15 • via Nuitee
T
Tanase • couple • ro
10
2026-03-12 • via Nuitee