The K Hotel

Hotels
7.4 (479 reviews)
Jalan Teuku Umar, Kampung Seraya Garden Phase II, Seraya, Batu Ampar , Nagoya , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Ironing service
Massage services
Karaoke
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Affordable rooms
Cons:
Cleanliness issues
Problematic room conditions

Categories

Cleanliness
6.61
Mention of stained bed linens and worn towels, below expectations.
Service
8.08
Staff described as excellent and nice, supportive.
Location
8.62
Convenient location near shopping and food options, positively mentioned.
Room Quality
7.07
Room quality is adequate, but some issues with cleanliness noted.
Amenities
6.6
Bathroom amenities outdated and described as not clean.
Value for Money
7.56
Affordable rates mentioned, but issues detract from overall value.
Food and Beverage
7.11
Breakfast received mixed reviews, highlighting inconsistency.
Overall Experience
7.58
General satisfaction despite some disappointments; would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:37

Property Description

Convenient Location and Nearby Attractions
Located centrally in Nagoya, The K Hotel is within walking distance of Nagoya Hill and Lucky Plaza Batam Shopping Centre, making it an ideal base for exploring the city.

Luxurious Amenities
Enjoy free Wi-Fi, karaoke rooms, a night club, and 24-hour room service at The K Hotel. Relax in fully air-conditioned rooms equipped with cable/satellite TV and en suite bathrooms with bathtub or shower facilities.

Relaxation and Dining Options
Indulge in in-room massage treatments or visit the beauty salon for some pampering. Satisfy your cravings at K'ppetite Cafe, offering Chinese and Indonesian dishes, including a daily breakfast.

Experience comfort and convenience at The K Hotel - book your stay today!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 200,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 479 reviews
Cleanliness: 6.61
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 6.6
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 7.58
M
Muhammad Akmal couple my
6
Not for family
Pros:

I like the location and the facilities , because have maybank atm nearby and money changer and a lot on stalls. It is near to Nagoya and if u party people there is club infront of the hotel however the towel is dirty and bedsheet is stain

Cons:

The bedsheet and towel is stain, i think you guys can throw away the stain bedsheet and towel we dont want to see any evidence if someone have sex or stain in the bed. not family friendly. and the hotel looks like hooker hotel when old men with younger local girl

2026-01-26 via Nuitee
N
Nurul extended_group my
10
2026-01-26 via Nuitee
Y
Yudi family_with_children sg
8
Cons:

It will be good if able to provide hotel slippers

2026-01-19 via Nuitee
M
mazlan family_with_children my
8
2026-01-05 via Nuitee
K
kamsani family_with_children sg
10
Pros:

Excellent staff

Cons:

Tap water

2026-01-03 via Nuitee
R
Romy family_with_children my
9
2026-01-01 via Nuitee
A
Amni couple my
8
Enjoy
Pros:

Everything

Cons:

The breakfast for the first day is good, for the 2nd day nasi goreng kurang skit

2025-12-27 via Nuitee
A
Adam Nohero family_with_children sg
8
Great stay
Pros:

The location , near to Nagoya Hill Mall

Cons:

No refrigerator for keeping cool drinks

2025-12-20 via Nuitee
D
David family_with_children fr
8
Peu cher mais propreté et état de la salle de bains à revoir
Pros:

L'accueil du personnel et la diligence edu personnel de propreté et le tarif avantageux. La climatisation et le service repas et chauffeur. Taille de la chambre.

Cons:

La propreté générale est un peu en dessous de ce que l'on attend. Draps et serviettes usés et tachés. Robinetterie et état de la baignoire à revoir également. Fenêtre donnant sur un endroit sale et bruyant (climatisation).
Le couloir est bruyant des 07h30 le matin. L'extérieur est une zone très active mais très sale. Il faut s'habituer. Mais les personnes autour sont très gentilles. Mention spéciale au chauffeur qui a répondu à nos attentes.

2025-12-20 via Nuitee
O
Othman family_with_children sg
6
2025-12-07 via Nuitee
F
Faddli couple sg
10
2025-12-03 via Nuitee
N
nurdina family_with_children my
5
2025-11-29 via Nuitee
S
Siti Umaira family_with_children my
8
2025-11-16 via Nuitee
J
Jainal family_with_children my
8
2025-11-10 via Nuitee
J
Jainal family_with_children my
8
2025-11-10 via Nuitee
S
Sumidi extended_group my
10
2025-11-10 via Nuitee
V
Vanessa extended_group my
10
Great short trip stay here. All shop nearby. Will stay here again next time visit
Pros:

Great location. Easy access everywhere. Staff very nice and helpful. Hotel beautiful.

2025-11-09 via Nuitee
V
Vanessa solo_traveller my
10
Great short trip for my family. Will stay here again next visit
Pros:

Great location. Staff also nice. Comfortable to stay

2025-11-09 via Nuitee
M
Mohd Redza extended_group my
7
Average place to stay with cheaper option
Pros:

Location, accessibility, staff, basic amenities

Cons:

Stained bedsheet & towel

2025-11-02 via Nuitee
J
Jianjun family_with_children sg
7
2025-10-26 via Nuitee