Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Great location
Spacious rooms
Cons:
Location issues
Limitations on amenities
Breakfast quality

Categories

Cleanliness
9.58
The reviews frequently mention cleanliness, stating that the rooms are very clean.
Service
9.99
Guests consistently highlight polite and helpful staff, which positively impacts service.
Location
9.59
There are many mentions of the location being great, though some concerns about the immediate surroundings.
Room Quality
9.04
Rooms are described as spacious and comfortable, but some reviews mention issues like lack of hanging space and window access.
Amenities
8.57
The amenities received mixed reviews with some praising new equipment while others complained about the availability.
Value for Money
9.03
Standard quality for this hotel tier, with some decisions about amenities impacting perceived value.
Food and Beverage
9.08
Breakfast has been referred to positively in some reviews but also noted to be below average on occasion.
Overall Experience
9.55
Most reviews express a high level of satisfaction with the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 12:04

Property Description

Luxurious Accommodations
Ethereal White Resort, a 5-star hotel in Heraklio Town, offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even feature balconies with stunning sea views, ensuring a comfortable and luxurious stay for all guests.

Relaxation and Recreation
Guests can unwind and rejuvenate at the hotel's hot tub, seasonal outdoor pool, and terrace. Whether enjoying a refreshing swim or soaking in the hot tub, the resort provides the perfect setting for relaxation. Additionally, the on-site restaurant serves delectable meals for a satisfying dining experience.

Convenient Location
Conveniently located near popular attractions like Venetian Walls and Heraklion Archaeological Museum, Ethereal White Resort is the ideal choice for travelers seeking both leisure and exploration in Heraklio Town. With free WiFi and a 24-hour front desk, guests can expect a seamless and enjoyable stay at this exquisite property.

Book your stay at Ethereal White Resort now for a luxurious and unforgettable experience in Heraklio Town.

Important information:

Please note that the Essential Room doesn’t have balcony and windows.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Sun, Nov 1, 2026 until Thu, Dec 31, 2026
Swimming pool: Closed from Wed, Mar 4, 2026 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 765 reviews
Cleanliness: 9.58
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.55
G
George • couple • gr
10
Άνετη και ευχάριστη διαμονή σε ένα υπερσύγχρονο κατάλυμα
Pros:

Τέλειο πρωινό Ευγενεστατο προσωπικό

Cons:

Ο χώρος στάθμευσης. Δωρεάν μεταφορά στο αεροδρόμιο

2026-04-18 • via Nuitee
N
Nicolas • solo_traveller • ch
10
2026-04-18 • via Nuitee
S
Sarah Louise • couple • gb
10
2026-04-16 • via Nuitee
M
mariagiannakou • extended_group • gr
10
Άριστη διαμονή στο κέντρο του Ηρακλείου
Pros:

Η καθαριότητα και η αισθητική των δωματίων.

Cons:

ΟΛΑ ήταν τέλεια

2026-04-16 • via Nuitee
M
Mihaescu • couple • ro
10
As reveni oricand cu placere, recomand cu caldura
Pros:

Locatie excelenta, la 3 minute de mers de centrul orasului
Micul dejun si personalul de la micul dejun de 5 stele.

Cons:

Putin vecinatatea, dar nu tine de hotel

2026-04-16 • via Nuitee
K
Kseniya • extended_group • ge
9
Overall is was a great stay at the hotel, we liked the attentiveness of the staff (super welcoming, actually - great job
2026-04-15 • via Nuitee
S
STEVEN • couple • us
10
2026-04-14 • via Nuitee
A
Anna • solo_traveller • pl
10
Pros:

Personel, SPA, breakfast

2026-04-12 • via Nuitee
P
Patrick Dorywalski • solo_traveller • us
10
Very nice
Cons:

There is a bright white flashing light over the bed. You can see it right through your eyelids

2026-04-12 • via Nuitee
ΘΩΜΑΣ • couple • gr
10
2026-04-12 • via Nuitee
J
Julien • couple • fr
10
2026-04-11 • via Nuitee
P
patrizia • solo_traveller • it
8
2026-04-11 • via Nuitee
J
Joseph • couple • gb
9
Superb place to stay in Heraklion
Pros:

Beautiful hotel. Excellent location. Delicious breakfast.

2026-04-10 • via Nuitee
F
Fernanda • solo_traveller • ie
10
Everything was excellent
Pros:

Everything was excellent 👍🏼 the staff were very helpful and very friendly all the time.
Is very well located close to nice restaurants and the city centre.
They offer to keep the luggage 🧳 after the check out and let me leave the car for a couple of hours I their parking space after checking out.

2026-04-10 • via Nuitee
Y
Yves • couple • be
8
Pros:

nice and very clean new hotel

Cons:

too much light at night in the room (due to all the gadgets to dime lights etc ..)

2026-04-10 • via Nuitee
S
Sarah • couple • gb
9
Overall a really great hotel, would stay again and have already recommended to friends.
Pros:

It smelled gorgeous as you walked in, the staff were very friendly and accommodating, everywhere was very clean. The room was a good size, very comfortable bed, little biscuits, coffee etc in the room, dressing gown and slippers and good wardrobe space.

Cons:

On our last morning we went down for breakfast later than usual. I think the rest of the hotel also had come down the same time so it was very busy. We were seated on a table with someone else’s leftovers and these were not cleared the entire time we were there. No one came back to take our coffee or menu order, we had to ask for the coffee. Certain foods were running low and not replenished.
Other mornings had been brilliant; there didn’t seem to be enough staff working for how busy it was.

2026-04-08 • via Nuitee
A
Anastasios • solo_traveller • gr
10
Pros:

Very friendly stuff, clean premises, great location. Comfy and luxurious rooms

2026-04-08 • via Nuitee
L
Laurie • extended_group • us
10
Beautiful Hotel, with Outstanding Staff
Pros:

Beautiful property, comfortable stunning rooms. The staff is the best part, so welcoming and friendly.

Cons:

Not a thing.

2026-04-08 • via Nuitee
C
Coralie • solo_traveller • ch
10
Très bel hôtel !
Pros:

Nous avons adoré cet hôtel. Nous y sommes restés une nuit en arrivant sur l'île et y revenons pour notre dernière nuit. Le personnel est très accueillant et serviable. L'intérieur de l'hôtel est beau, les chambres sont spacieuses et bénéficient de tout ce qu'il faut pour rendre le séjour confortable. L'emplacement est super pour visiter la ville à pied. Nous n'avons malheureusement pas pu laisser notre voiture au parking de l'hôtel mais le personnel nous a dirigés vers un parking situé à 200 mètres où nous avons pu le laisser pour la nuit moyennant quelques Euros. Le buffet du petit-déjeuner est copieux et il y a des plats à la carte également, de quoi satisfaire tout le monde.

2026-04-07 • via Nuitee
P
Philip • family_with_children • gr
9
2026-04-07 • via Nuitee