和樾 City View Hotel - Guangzhou Taikoo Hui Zhujiang New Town Tianhe Sports Cente-Canton Fair

Hotels
8.4 (209 reviews)
No. 377, Tianhe Road, Tianhe District , Guangzhou , cn

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access
Covered parking

Review Highlights

Pros:
Cheap location
Clean rooms
Cons:
Dirty rooms
Poor service
Misleading photos
Terrible breakfast quality

Categories

Cleanliness
6.84
Multiple reviews mention dirty and neglected rooms, which negatively impacted the perception of cleanliness.
Service
10
Some reviews noted that service was lacking, while others indicated it was average, just slightly above standard.
Location
10
Location received praise in a positive light as being very convenient, contributing positively to the overall impression.
Room Quality
7.84
Repeated mentions of rooms being outdated and not as depicted contributed to a lower score for room quality.
Amenities
7.84
Reviews indicated a lack of promised amenities such as a gym, leading to a lower perception of amenities.
Value for Money
10
Given the low price point, some guests felt it was fair for the cost, despite other negatives.
Food and Beverage
6.84
Negative comments regarding breakfasts and overall food quality referenced disappointment.
Overall Experience
7.84
Overall dissatisfaction was expressed, resulting in a score reflecting a poor overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:21

Property Description

Prime Location
Situated in the heart of Guangzhou, close to major attractions like Tianhe Sports Centre and CITIC Plaza.

Comfortable Rooms
Modern, air-conditioned rooms with city views, free WiFi, and essential amenities for a relaxing stay.

Concierge Service
Friendly staff available at the reception to assist with guest inquiries and travel arrangements.

To experience the best of Guangzhou amidst comfort and convenience, book your stay at He Yue City View Hotel - Guangzhou Taikoo Hui Zhujiang New Town Tianhe Sports Center now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 209 reviews
Cleanliness: 6.84
Service: 10
Location: 10
Room Quality: 7.84
Amenities: 7.84
Value for Money: 10
Food and Beverage: 6.84
Overall Experience: 7.84
A
aziz • family_with_children • ma
1
2025-11-21 • via Nuitee
V
van Vliet • extended_group • nl
1
Oplichting
Pros:

Het was oplichting

Cons:

Het was oplichting

2025-11-18 • via Nuitee
G
GREGOIRE • solo_traveller • fr
1
A fuir
Pros:

Rien

Cons:

Photos et descriptions trompeuses

2025-11-17 • via Nuitee
B
bouihirchan • family_with_children • ma
1
-0
Cons:

l’établissement est nul

2025-11-16 • via Nuitee
F
Fatnassi • couple • tn
1
2025-11-16 • via Nuitee
T
Towfiq • couple • bd
8
2025-11-16 • via Nuitee
A
asad • extended_group • gb
1
Awful place.
Pros:

Nothing.

Cons:

They tried to scam us on the room rates, wouldn’t accept our booking.com reservation, refused to Return our deposits for power adapters.

2025-11-16 • via Nuitee
C
Christoph • solo_traveller • at
2
Cons:

Die Darstellung des Hotels hat nicht der Realität entsprochen

2025-11-15 • via Nuitee
T
Talgat • extended_group • kz
1
Pros:

Я даже не остановился в этом отеле, отель ужасный, пожалуйста верните мои деньги. Уже почти неделя деньги не вернули на счет.

2025-11-15 • via Nuitee
M
Mã • extended_group • vn
1
Terrible experience!!!!!
Pros:

I DO NOT like anything of this hotel. How can it be a hotel? Price too expensive, it is a bad apartment, not hotel. When we book, we thought it is a hotel, infact it is an old building which they rented some rooms and make it like a hotel. How can it be? I was extremely disappointed with booking.com as well. It seems that booking only take commission and did not check the quality of the hotel. I will never use booking.com anymore! Unacceptable!!!!!

2025-11-13 • via Nuitee
A
AD • couple • fr
1
2025-11-12 • via Nuitee
B
Bashkim • extended_group • us
1
When i went there i canceld the stay because nothing was like in the description.
Pros:

Nothing exept location

Cons:

Rooms, reception, fake gym room

2025-11-11 • via Nuitee
S
Shiyun • couple • sg
7
Great value but photos are a misrepresentation
Pros:

Very cheap for its location and clean rooms.

Cons:

The photos are a misrepresentation of how the rooms and corridors and reception area look. If you have been to Hong Kong’s Chungking Mansion, similarly this building hosts several accommodation businesses that offer rooms for stay, amongst other residential and office units next to them. There’s nothing to complain given the price for the location, and great house keeping services. But if you were expecting it to look like the photos and are adverse to staying in an eclectic/diverse mixed use building, then you may want to reconsider. To be honest, if the photos were not a misrepresentation, and I didn’t have to change floors to get to the rooms, I will likely give it a higher score.

2025-11-11 • via Nuitee
S
sabrina • extended_group • nl
10
2025-11-11 • via Nuitee
T
Taty • couple • pt
10
Muito bommmm
Pros:

O quarto muito confortável

Cons:

O pequeno almoço poderia melhor

2025-11-09 • via Nuitee
M
Mauricio • couple • es
1
Fotos falsas, desaconcejo este hotel
Pros:

Nada

Cons:

La fotos son falsas, no se corresponden con la habitacion, las habitaciones son muy pequeñas no puede abrir una maleta en el suelo. El colchon es inmocodo. La ventana y la cortina son metalicas, entra luz y ruido. Desaconcejo este hotel a no ser que te cobren muy muy muy poco dinero

2025-11-08 • via Nuitee
A
Aliyeva • couple • az
1
2025-11-07 • via Nuitee
V
Vitalii • couple • ua
1
Cons:

Ні в якому разі не плануйте зупинитись в цьому готелі. Жахливе місце

2025-11-07 • via Nuitee
M
Meidu Bin • solo_traveller • my
1
2025-11-06 • via Nuitee
K
Karol • extended_group • pl
1
Cons:

Pobyt w tym hotelu to była niestety katastrofa od początku do końca. Zdjęcia w ogłoszeniu nie mają nic wspólnego z rzeczywistością – pokoje są stare, brudne i zaniedbane. W łazience czuć było wilgoć i pleśń, a wyposażenie wyglądało, jakby pamiętało czasy sprzed dekady. Pościel była poplamiona, a ręczniki szare od prania.

Obsługa niemiła i kompletnie nie zainteresowana pomocą gościom. Zgłoszone problemy (brak ciepłej wody i głośna klimatyzacja) zostały całkowicie zignorowane. Śniadanie żałosne – zimne, ubogie i nieświeże.

Hotel reklamuje się jako „komfortowy”, ale komfortu nie było w nim ani przez chwilę. Słychać hałas z ulicy i sąsiednich pokoi, a nocą naprawdę trudno zasnąć.
Zdecydowanie nie polecam – najgorsze doświadczenie hotelowe, jakie miałem w ostatnich latach. Booking powinien rozważyć weryfikację tego obiektu, bo wprowadza ludzi w błąd.

2025-11-06 • via Nuitee