ZARIA Hotel & Retreat Center

Someone should have advised us from before that the last part of the road to reach the retreat is totally damaged. You have to drive in this road for 25 minutes and there is a great chance to destroy the car if it is not a 4×4. Also, when I discussed with the staff while being there, they informed me that in case of heavy rain for more that 2-3 days there is a chance of flood in the road that means you stay trapped in the hotel (whatever the cost = in case you have a flight for example). During our stay we had very bad and slow communication with the staff through WhatsApp. Dinner=you have no choice, it is on the chefs appetite. We had lasagna which is a heavy and winter food, while it was fully hot and humid. Room is not clean at all, I found hair in the wall of the bathroom. The swimming pool has amazing view but it seems super dirty, as the area around the swimming pool needs maintenance ASAP. Alive cockroaches in my bed 🤢. Electricity is shutting down all the time! More than 5 times per day (they don't have a generator!!!). During our last night, in the bar of the hotel we met the owner of the hotel along with 2 of his friends and 1-2 people of the staff. They got prepared and went to the swimming pool area to do a ritual-ceremony with some crazy stuff like a frog poison from the Amazon river. They were so excited describing it to us. In this way they prevented us from going to the swimming pool which is a shared space of the hotel that I have paid for. Very amateur behavior.

Someone should have advised us from before that the last part of the road to reach the retreat is totally damaged. You have to drive in this road for 25 minutes and there is a great chance to destroy the car if it is not a 4×4. Also, when I discussed with the staff while being there, they informed me that in case of heavy rain for more that 2-3 days there is a chance of flood in the road that means you stay trapped in the hotel (whatever the cost = in case you have a flight for example). During our stay we had very bad and slow communication with the staff through WhatsApp. Dinner=you have no choice, it is on the chefs appetite. We had lasagna which is a heavy and winter food, while it was fully hot and humid. Room is not clean at all, I found hair in the wall of the bathroom. The swimming pool has amazing view but it seems super dirty, as the area around the swimming pool needs maintenance ASAP. Alive cockroaches in my bed 🤢. Electricity is shutting down all the time! More than 5 times per day (they don't have a generator!!!). During our last night, in the bar of the hotel we met the owner of the hotel along with 2 of his friends and 1-2 people of the staff. They got prepared and went to the swimming pool area to do a ritual-ceremony with some crazy stuff like a frog poison from the Amazon river. They were so excited describing it to us. In this way they prevented us from going to the swimming pool which is a shared space of the hotel that I have paid for. Very amateur behavior.

Someone should have advised us from before that the last part of the road to reach the retreat is totally damaged. You have to drive in this road for 25 minutes and there is a great chance to destroy the car if it is not a 4×4. Also, when I discussed with the staff while being there, they informed me that in case of heavy rain for more that 2-3 days there is a chance of flood in the road that means you stay trapped in the hotel (whatever the cost = in case you have a flight for example). During our stay we had very bad and slow communication with the staff through WhatsApp. Dinner=you have no choice, it is on the chefs appetite. We had lasagna which is a heavy and winter food, while it was fully hot and humid. Room is not clean at all, I found hair in the wall of the bathroom. The swimming pool has amazing view but it seems super dirty, as the area around the swimming pool needs maintenance ASAP. Alive cockroaches in my bed 🤢. Electricity is shutting down all the time! More than 5 times per day (they don't have a generator!!!). During our last night, in the bar of the hotel we met the owner of the hotel along with 2 of his friends and 1-2 people of the staff. They got prepared and went to the swimming pool area to do a ritual-ceremony with some crazy stuff like a frog poison from the Amazon river. They were so excited describing it to us. In this way they prevented us from going to the swimming pool which is a shared space of the hotel that I have paid for. Very amateur behavior.

Hotel is not finished, and for the price paid, it should be in a better situation.
Pool area feels kind of abandoned, with some work it can be amazing, but not now.
Rooms do not have windows.

El camino al lugar en algunas areas esta un poco incomodo, pero esto no depende del lugar.

I can’t think of anything!

Nada. Señalar quizás que el acceso al alojamiento y al Valle está en bastante mal estado. Cuidado con el coche.

La strada per arrivare è dissestata, la camera molto basica (non ci sono finestre). Ha potenziale ma la struttura è in costruzione.

Pasaba algun vehiculo con altavoces de musica

Der Poolbereich sah ein bißchen wie eine Baustelle aus. Sonst war alles in Ordnung.

Zimmerausstattung sehr heruntergekommen und teils kaputt (alte Matratzen, löchrige und fleckige Moskitonetze/Vorhänge, Nachttischlampe bestand nur aus einem losen Kabel ohne Licht, Balkontisch verrostet, Bad-Armaturen sehr verkalkt, Schimmel ect), sehr renovierungsbedürftig, sehr laut (direkt an der befahrenen Straße ohne Fenster), allgemein eher Baustellen-Feeling und Hostel-Niveau - dafür viel zu teuer… sehr schade, Anlage hätte viel Potenzial

As explained by the managers, the hotel is currently under renovation, which was felt during our stay. The bathroom was in a very poor state, and installations were outdated/nonexistent. The water of the swimming pool was blurry and the swimming pool is much smaller than on the pictures. I think the hotel will be awesome after renovation, but we were disappointed not to have been informed before and the price is high for a hotel in renovation.

Die Zimmer eher Standard besonders, leider sehr hellhörig. Die Anlage ist nicht fertig, teilweise wirkt sie wie ein verlassener Lost Place. So schade dass hier das Potenzial besonders im Poolbereich nicht genutzt wird. Nur eine Liege dort, 70% der Lampen defekt , ….
Alles etwas zu teuer für den Zustand