GEMS YUFUIN Hotel and Spa Cafe Bar

Hotels
8.9 (60 reviews)
湯布院町川北2−11 , Yufu , jp

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Sauna
Non-smoking throughout
Public Bath
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Good amenities
Cons:
No elevator
Some cleanliness issues
High pricing for certain services

Categories

Cleanliness
8.53
The environment is clean and comfortable, but there was a mask found left by a previous guest.
Service
9.2
Staff was very polite and helpful, assisting with luggage and providing good service.
Location
9.44
Excellent location, very close to the station and convenient to shops.
Room Quality
8.69
Rooms are spacious and comfortable, though some lack an elevator.
Amenities
8.72
Good amenities, although some features like sauna were noted as less effective.
Value for Money
8.58
Price is considered high for the services offered, but the location and comfort justify the cost.
Food and Beverage
8.93
Breakfast is simple yet delicious, with good options available.
Overall Experience
9.1
Overall a very good experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:43

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with a seating area, flat-screen TV, and free WiFi.

Relaxing Spa
Unwind in the private bathroom with a shower or pamper yourself at the spa and cafe.

Scenic Surroundings
Explore nearby attractions like Kinrinko Lake and Yufuin Station during your stay.

Don't miss the chance to immerse yourself in luxury at GEMS YUFUIN Hotel and Spa Cafe Bar. Reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 60 reviews
Cleanliness: 8.53
Service: 9.2
Location: 9.44
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.93
Overall Experience: 9.1
J
Joseph • solo_traveller • hk
9
New property suitable for families with a great location.
Pros:

Excellent location near the station. Room was clean and good size. Good sauna and Onsen though no view.

Cons:

No lift.

2026-03-26 • via Nuitee
慧貞 • couple • tw
9
2026-03-16 • via Nuitee
A
Anne Christin • extended_group • no
6
Helt Ok.
Pros:

Moderne og stort rom.

Cons:

Dumt at varmen ikke var satt på i rommet før vi ankom, for det var ganske kaldt der. Også dårlig trykk i vannkranene.

2026-03-10 • via Nuitee
K
KANG SHUO • couple • tw
8
2026-03-07 • via Nuitee
Y
Yu • family_with_children • tw
8
很棒
Pros:

空間、位置

Cons:

燈稍暗

2026-03-01 • via Nuitee
松尾 • couple • jp
10
2026-02-27 • via Nuitee
家甄 • extended_group • tw
10
2026-02-22 • via Nuitee
N
Nancy • family_with_children • nz
8
2026-02-08 • via Nuitee
Y
Yi Ping • family_with_children • tw
8
Pros:

離車站近又有便利商店很方便

Cons:

可惜沒電梯～

2026-01-30 • via Nuitee
R
Ruby • family_with_children • us
10
Will definitely stay here next time!
Pros:

You can tell that the staff is quite busy, but she handled everything perfectly and efficiently! The room is spacious and very comfortable. The design of bunk beds are clever. Great food and coffee.

2026-01-29 • via Nuitee
C
Chin Hui • couple • tw
9
美好
Pros:

乾淨、便利

Cons:

沒有電梯

2026-01-29 • via Nuitee
T
Tsai • couple • tw
10
2026-01-28 • via Nuitee
L
Looi Kian • extended_group • sg
9
Great staff and location. Can skip half board option as it is Bento from restaurant next few doors away
Pros:

Near train station, excellent for travellers with luggage and taking train

Cons:

2 layer bedding not suitable for me

2026-01-22 • via Nuitee
H
HUI CHEN • extended_group • tw
9
2026-01-21 • via Nuitee
S
SI WEI • family_with_children • tw
8
Pros:

離由布院車站非常近，環境舒適乾淨，早餐雖然簡單但很好吃！

2026-01-20 • via Nuitee
Y
YIMIN • extended_group • tw
10
Pros:

房間很大，感覺很新
員工友善

Cons:

沒有電梯
不過我們先寄放行李，check in時已經把我們的行李送到房間了

2026-01-19 • via Nuitee
D
DEYI • couple • tw
10
2026-01-19 • via Nuitee
Y
yumin • family_with_children • tw
9
Pros:

浴室很舒服，早餐好吃，但挑價格便宜的時候住比較適合

2026-01-16 • via Nuitee
S
Shuichirou • couple • jp
9
2026-01-08 • via Nuitee
W
WEISHIN • extended_group • tw
9
Pros:

離車站很近，附近有便利商店非常便利

Cons:

因為沒有電梯，建議不要帶大件行李入住

2026-01-03 • via Nuitee