Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Ironing service
Private check-in/check-out
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room dark and dated
Communication barriers reported

Categories

Cleanliness
7.89
Multiple comments mentioned issues like cleanliness levels, such as old furniture and dark rooms.
Service
8.86
Many reviews praised the friendliness and attentiveness of staff.
Location
9.4
Consistent mention of ideal location and accessibility in various reviews.
Room Quality
7.35
Comments indicated some rooms were dark and dated.
Amenities
8.38
Amenities received mixed feedback, with some stating good breakfast and pool, but others mentioning cleanliness issues.
Value for Money
8.84
Generally viewed as a good value considering the location.
Food and Beverage
8.39
Breakfast was frequently mentioned positively.
Overall Experience
8.86
Overall experience was positive with a few notable service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:43

Property Description

Luxurious Accommodation
Hotel AT THE PARK offers modern and comfortable units with private bathrooms, air conditioning, and flat-screen TVs. Relax in style after a day of exploring Cartagena's attractions.

Prime Location
Conveniently located near Marbella Beach and Cartagena's Walls, our hotel is the perfect base for exploring the city. Enjoy easy access to Bolivar Park, Cartagena's Gold Museum, and more.

Convenient Amenities
Stay connected with our free WiFi and unwind in the shared lounge. With a fridge in every room, you can keep your favorite snacks and beverages close at hand.

Book your stay at Hotel AT THE PARK now to experience the best of Cartagena!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    People 3 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 677 reviews
Cleanliness: 7.89
Service: 8.86
Location: 9.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
J
JINA PAOLA • solo_traveller • co
5
2026-05-08 • via Nuitee
B
benito • solo_traveller • mx
10
2026-05-07 • via Nuitee
R
Rocío • couple • es
8
Buena ubicación
Pros:

La ubicación y las zonas comunes.

Cons:

Las habitaciones no tienen ventanas.

2026-05-05 • via Nuitee
M
MARIA LUIZA • extended_group • br
8
No geral foi bom. O café da manhã deveria ser self servi e, pois torna-se demorado.
Pros:

A cama é confortável, um bom chuveiro.

Cons:

Banheiro. Ao dar a descarga vem um barulho absurdo e inesperado

2026-05-04 • via Nuitee
S
steve • couple • gb
7
I'd happily stay there again
Pros:

Location and wonderful staff. Lovely balcony view.

Cons:

Pipes could be a bit noisy

2026-05-03 • via Nuitee
D
Diego • couple • co
10
2026-05-01 • via Nuitee
J
Julia • couple • de
9
Pros:

Perfectly located in the heart of Cartagena with everything you might need close by. From shops, restaurants and sights to a small park right in front of the hotel. Due to the location, it can get a bit loud in the evening, but we didn’t have any trouble sleeping. The staff was very friendly, even with our limited Spanish everything worked out perfectly.
We didn’t make much use of the breakfast as there were lots of cute cafes close by, but at least to grab a tea or coffee in the morning it is very convenient

2026-04-28 • via Nuitee
A
Alexandre • couple • fr
7
2026-04-27 • via Nuitee
S
sricher • couple • ca
9
Pros:

le personnel souriant et accueillant, un déjeuner composé de fruits frais, d'œufs préparés de différentes façons et bien cuisinés, d'un bon jus de fruits et d'un café, voilà une excellente façon de commencer la journée, sans oublier le pain.

2026-04-26 • via Nuitee
N
niousha • couple • us
2
Pros:

Great location.

Cons:

Dark and gloomy room, bath towels were not provided.

2026-04-22 • via Nuitee
M
Martin Leandro • solo_traveller • ar
10
Pros:

La ubicación y las habitaciones

2026-04-18 • via Nuitee
L
Leonardo • couple • br
10
2026-04-16 • via Nuitee
R
Roberto • couple • cl
10
Muy agradable y recomendable
Pros:

El lugar es muy bello, bien ubicado y limpio

Cons:

Llave del lavaplatos suelta (habitación 206) y en la ducha falta indicar si los contenedores tienen shampoo o acondicionador o jabón

2026-04-16 • via Nuitee
M
Marcin • extended_group • pl
10
Pros:

Lokalizacja - idealna - Stare Miasto. Wszedzie blisko, mnóstwo sklepów i restauracji. Ogromny pokój z antersolą i balkonem. Klimatyzacja

Cons:

Sniadanie słabe, brak komunikacji w j. angielskim. Basen miał brudną wodę i szybko został zamkniety, w niedziele nie był czynny, sic.

2026-04-14 • via Nuitee
C
Corrales • solo_traveller • py
10
2026-04-14 • via Nuitee
W
Wayne • couple • au
7
Enjoyable, comfortable but could have been better with a hot shower
Pros:

Location

Cons:

The showers were cold to like warm at best. This was disappointing.

2026-04-09 • via Nuitee
D
Dewin • couple • co
10
De manera general es un muy buen sitio para disfrutar de Cartagena
Pros:

La ubicación

Cons:

TV

2026-04-04 • via Nuitee
C
Charles • couple • pe
7
2026-03-28 • via Nuitee
D
Dave • couple • sr
7
2026-03-26 • via Nuitee
L
LAURA • couple • es
3
No fue buena la experiencia.
Pros:

Únicamente la ubicación

Cons:

Pues llegamos bastante más tarde de la hora del check in y la habitación no tenía toallas ni papel higiénico y la cama estaba hecha pero con las sábanas sucias con pelos dentro y se notaba que no estaba cambiada.Tuvimos que pedir sábanas y ponerlas,toallas y papel.

2026-03-21 • via Nuitee