Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Ironing service
Private check-in/check-out
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room dark and dated
Communication barriers reported

Categories

Cleanliness
7.89
Multiple comments mentioned issues like cleanliness levels, such as old furniture and dark rooms.
Service
8.86
Many reviews praised the friendliness and attentiveness of staff.
Location
9.4
Consistent mention of ideal location and accessibility in various reviews.
Room Quality
7.35
Comments indicated some rooms were dark and dated.
Amenities
8.38
Amenities received mixed feedback, with some stating good breakfast and pool, but others mentioning cleanliness issues.
Value for Money
8.84
Generally viewed as a good value considering the location.
Food and Beverage
8.39
Breakfast was frequently mentioned positively.
Overall Experience
8.86
Overall experience was positive with a few notable service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:43

Property Description

Luxurious Accommodation
Hotel AT THE PARK offers modern and comfortable units with private bathrooms, air conditioning, and flat-screen TVs. Relax in style after a day of exploring Cartagena's attractions.

Prime Location
Conveniently located near Marbella Beach and Cartagena's Walls, our hotel is the perfect base for exploring the city. Enjoy easy access to Bolivar Park, Cartagena's Gold Museum, and more.

Convenient Amenities
Stay connected with our free WiFi and unwind in the shared lounge. With a fridge in every room, you can keep your favorite snacks and beverages close at hand.

Book your stay at Hotel AT THE PARK now to experience the best of Cartagena!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    People 3 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 646 reviews
Cleanliness: 7.89
Service: 8.86
Location: 9.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
K
Katherine • couple • cl
10
Lindo y cómodo
Pros:

Céntrico y tranquilo

2026-02-13 • via Nuitee
B
Bernhard • couple • ch
8
2026-02-13 • via Nuitee
M
Miriam • family_with_children • ar
5
Buena ubicación, lo demás no lo recomiendo
Pros:

La ubicacion

Cons:

Cama incomoda. Mala limpieza, no reponian toallas, tuve que pedir. Desayuno escaso, pidiendo cada cosa.

2026-02-12 • via Nuitee
G
Gerold • solo_traveller • at
9
Pros:

Super Lage, sehr schönes Gebäude im Kolonialstil

Cons:

Bad etwas klein und verbaut

2026-02-11 • via Nuitee
I
Ignacio • couple • cl
7
La pasamos muy bien
Pros:

La atención y ubicación excelente.

Cons:

Falta mantencion

2026-02-10 • via Nuitee
A
Adriana • extended_group • us
10
2026-02-08 • via Nuitee
L
Livia • couple • ch
8
Pros:

Schöne, grosse und saubere Zimmer. Und gut mit Klimaanlage ausgestattet. Perfekte Lage. Freundliche Mitarbeiter.

Cons:

Frühstück war okey, aber nicht das beste. Für uns eher teuer für Kolumbien.

2026-02-08 • via Nuitee
C
Choez • couple • ec
9
Pros:

La estadía muy bien

Cons:

Considero q el suelo por estética debería ser renovada, y a la entrada del comedor el peldaños de la entrada deberían corregirlo está muy alto y peligroso .

2026-01-30 • via Nuitee
I
Isabel • couple • cl
8
Buena relación precio - calidad
Pros:

La ubicación era increíble. Me gustó que habían platos, vasos y cubiertos que justo necesitamos usar.

Cons:

No había frigobar. El ruido de la calle entraba levemente por las ventanas (puedes dormir igual pero si andas buscando un lugar silencioso este no es la opción). Hay que subir escaleras y el personal no te ayuda con el equipaje.

2026-01-29 • via Nuitee
M
Miguel • solo_traveller • es
8
En el corazón de Cartagena de Indias
Pros:

La ubicación y una de las recepcionistas.

Cons:

No hay ascensor.

2026-01-29 • via Nuitee
G
Greyhound Mom • couple • gb
8
2026-01-23 • via Nuitee
F
Fernandez • couple • co
10
Cartagena experience
Pros:

Well located, everything that you need is there

Cons:

No issues

2026-01-21 • via Nuitee
C
Cristian • couple • cl
7
Pros:

Tiene buena ubicación para recorrer a pie la ciudad.
Cuenta con refrigerador para helar el agua y otros.
Muy buena diposición del personal.

Cons:

El aire acondicionado mal ubicado, no cubre toda la habitación y no llega a la cama.
Baño incomodo, muy apretado.
Problemas para pagar con tarjeta.

2026-01-20 • via Nuitee
R
Rhu • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Marvin • couple • co
9
Experiencia muy buena
Pros:

esta un lugar centrico de la ciudad amurallada

Cons:

el ruido de la fuente en la noche

2026-01-19 • via Nuitee
J
Jhon Edinson • couple • co
10
2026-01-19 • via Nuitee
M
Maíra • couple • br
10
Pros:

Amei a localização! O terraço é lindo e tem uma varanda deliciosa! A pesar de estar na praça, onde tem música ao vivo, não ouvimos barulho na hora de dormir. Banho delicioso! Tudo perfeito!

2026-01-18 • via Nuitee
M
Milton • family_with_children • de
10
No lo piensen! Bien ubicacdo, lindo y cómodo.
Pros:

Todo muy bueno!

Cons:

Todo lindo.

2026-01-15 • via Nuitee
E
ediane franceschini • couple • br
8
Pros:

Hotel muito bem localizado, funcionários simpáticos e solícitos.
Acomodação confortável e limpa.

Cons:

Café da manhã e piscina ficaram a desejar.

2026-01-15 • via Nuitee
M
Mårten • extended_group • se
8
2026-01-15 • via Nuitee