Hotel Grand Turf

Hotels
8.9 (258 reviews)
24 Upper Lake Road , Nuwara Eliya , LK

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slightly limited breakfast options

Categories

Cleanliness
8.55
The rooms were reported as spotless and well-maintained.
Service
9.55
The staff were described as attentive, friendly, and professional.
Location
9.05
Multiple reviews highlight the perfect location and proximity to attractions.
Room Quality
8.55
Rooms were noted as cozy and comfortable, but some basic rooms were not spacious.
Amenities
8.55
All necessary amenities were available and well-maintained.
Value for Money
8.95
Guests found the experience to be worth the price.
Food and Beverage
9.05
Breakfast was generally praised, with specific dishes highlighted as delicious.
Overall Experience
8.95
Guests described their stay as comfortable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:56

Property Description

Luxurious Accommodation
Experience comfort and elegance in our guest rooms equipped with modern amenities including flat-screen TVs, free WiFi, and breathtaking mountain views.

Convenient Location
Situated near Gregory Lake and Hakgala Botanical Garden, Hotel Grand Turf By GSP offers easy access to popular attractions and activities in Nuwara Eliya.

Exceptional Service
Enjoy personalized service with room service, concierge assistance, and a delicious breakfast offering buffet, continental, or American options.

Book now for an unforgettable stay at Hotel Grand Turf By GSP and discover the beauty of Nuwara Eliya!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 258 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.95
Food and Beverage: 9.05
Overall Experience: 8.95
I
Isa • couple • nl
10
2026-09-16 • via Nuitee
K
Khiyar • solo_traveller • sa
9
2026-09-16 • via Nuitee
N
Nilany • extended_group • fr
10
Perfect
Pros:

Personnel très agréable et serviable , vu sur le lac et grand chambre familiale pour 4 personnes !
Petit déjeuner copieux et complet !

2026-09-13 • via Nuitee
R
Rufus • family_with_children • gb
6
Enjoyable stay with friendly staff
Pros:

It was clean and a good location off the main roads

Cons:

Good breakfast. Clean and spacious room

2026-09-12 • via Nuitee
W
Warren • solo_traveller • lk
10
2026-09-12 • via Nuitee
F
Francisco Jose • family_with_children • es
7
Estuvo bien
Pros:

Amabilidad empleados

Cons:

Mucha humedad y pasamos frío

2026-09-12 • via Nuitee
J
jiayu • solo_traveller • cn
8
Pros:

还可以，床铺很舒服，风景很好，但是不在镇上

Cons:

楼下的餐厅油烟味很重，抽风机声音大

2026-09-10 • via Nuitee
A
Ana S. • solo_traveller • es
6
No es un hotel de 5 *
Pros:

La ubicación es buena, se puede ir andando al centro

Cons:

Para un hotel de esa categoría debe mejorar las instalaciones, reformar desperfectos y modernizarse

2026-09-09 • via Nuitee
Y
YI • solo_traveller • cn
10
Pros:

前台两位小姐姐非常棒，我们晚上叫嘟嘟车外出，小姐姐非常热心的帮忙和司机沟通，担心我们走错路，回来时还迎接我们并询问是否满意，很负责任。第二天我们外出较早 还一早赶到酒店为我们准备早餐，让人感觉很暖心，👍👍👍👍。
房间宽敞干净，酒店 就在湖边，位置很棒。

Cons:

没有

2026-09-09 • via Nuitee
G
Glen • couple • au
8
Reasonable value
Pros:

Great Breakfast, Shakash in reception very helpful, very good concierge.

Cons:

No Air Conditioning, No Lift, lots of stairs, TV not good, faulty difficult to navigate. Lax with cleaning

2026-09-08 • via Nuitee
N
Nadeesha • couple • lk
10
Pros:

Top notch amazing service. Exceptional overall

2026-09-08 • via Nuitee
S
Sajith • family_with_children • lk
10
2026-09-08 • via Nuitee
J
Jon • family_with_children • es
7
2026-09-07 • via Nuitee
F
Ferdinand • solo_traveller • fr
8
Pros:

La réactivité du personnel en cas de problème
Petit déjeuner au restaurant copieux

Cons:

Pas de chaise ni de table pour se poser au balcon.
Pas d ascenseurs

2026-09-07 • via Nuitee
H
Haim • family_with_children • il
7
Pros:

צוות מעולה עשה מעל ומעבר לכל בקשה שלנו

Cons:

המלון קצת מיושן והמתקנים לא חדישים

2026-09-06 • via Nuitee
C
Chelladurai • extended_group • au
7
2026-09-06 • via Nuitee
M
Mohamed • family_with_children • lk
9
Exceptional stay! Impeccable service, spotless rooms, and a wonderful location. Highly recommended!
Pros:

Exceptional stay! Impeccable service, spotless rooms, and a wonderful location. Highly recommended!

2026-09-06 • via Nuitee
R
Raquel Sánchez • solo_traveller • es
5
Pros:

El personal amable, el desayuno muy completo y la cama muy cómoda y grande. La ubicación está bastante bien, cerca del lago donde pasar la tarde y cenar.

Cons:

El baño tenia un olor a tubería muy fuerte y no era nada agradable pues terminaba oliendo toda la habitación.

2026-09-06 • via Nuitee
K
Kristian • couple • ch
9
Pros:

Very nice welcome upon arrival, problems with the room, immediate solution in a professional way by the manager and staff for a room change but unfortunately without a lake view that we ordered, after arriving from a walk, the receptionist Shakash surprised us very much for a room change with a beautiful view which made our stay very pleasant, special thanks to Shakash for his professional and very kind behavior, thank you and thank you to the entire staff

2026-09-05 • via Nuitee
S
Serena • family_with_children • it
9
2026-09-05 • via Nuitee