Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor breakfast options
Inconsistent room quality

Categories

Cleanliness
8.24
Positive mentions of clean lobby and rooms, but issues with cleaning services were noted.
Service
9.21
Service was generally positive, though some reviews highlighted issues with the reception staff.
Location
9.75
Repeatedly praised for its convenient location near the train station and city center.
Room Quality
7.7
Concerns about the condition of the room and furniture, including an outdated room given instead of a double.
Amenities
8.73
Amenities mentioned include good parking and breakfast services, though there were complaints about variety.
Value for Money
8.19
Perceived as overpriced considering the service and room quality.
Food and Beverage
7.74
Mixed feelings about breakfast quality and options available.
Overall Experience
9.21
Overall satisfactory experience with notable improvements needed in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:59

Property Description

Convenient Location
Hotel Perrin - former Carlton is ideally located just 180 meters from Luxembourg Railway Station, bus, and taxi terminals, making it a perfect choice for travelers.

Modern Amenities
Enjoy free WiFi and a 24-hour front desk at our hotel. Each room is equipped with a flat-screen TV, cable/satellite channels, and tea/coffee making facilities for your comfort.

Nearby Attractions
Explore the historic old center of Luxembourg, including the Palais Grand-Ducal and the National Museum of History and Art, just a 15-minute walk away. Additionally, the European Union Institutions in the Kirchberg area are a short 10-minute drive from the hotel.

Book your stay at Hotel Perrin - former Carlton now for a memorable experience in Luxembourg!

Important information:

Please note that the elevator only goes up to the 3rd floor.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 5170 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.75
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 9.21
G
Gulce solo_traveller us
10
2026-04-18 via Nuitee
G
Garri extended_group am
8
2026-04-18 via Nuitee
N
Nell family_with_children nz
5
Disappointing stay – not as advertised
Pros:

Staff were lovely.

Cons:

We felt misled by this booking. The entire building was covered in scaffolding and plastic wrap, with construction workers on site throughout the day. This meant we had to keep the curtains closed the whole time, making the room feel dark and very claustrophobic.

We were also on the first floor, which didn’t feel secure, as the room was easily accessible from the ground.

This was a very expensive stay to arrive and find these conditions. While we understand maintenance work happens, this should have been clearly disclosed before booking, and the price should have reflected the disruption.

Overall, not the experience we expected or paid for.

2026-04-18 via Nuitee
O
Olivier solo_traveller fr
8
2026-04-18 via Nuitee
S
Sikaleska solo_traveller si
10
Very traditional stylish hotel with kind and friendly staffs.
Pros:

Breakfast was excellent delicious with various choices, and suitable for vegetarians. The staff is friendly, pleasure and kind. I had excellent experience.

2026-04-18 via Nuitee
G
Gábor solo_traveller hu
9
Pros:

Atmosphere, staff

2026-04-16 via Nuitee
S
Shunsuke solo_traveller jp
7
2026-04-16 via Nuitee
B
Byron couple gb
10
2026-04-16 via Nuitee
L
Laurent solo_traveller be
9
2026-04-16 via Nuitee
E
edoardo solo_traveller it
8
2026-04-16 via Nuitee
F
Françoise solo_traveller fr
8
agréable séjour
Pros:

hotel avec une histoire et de beaux objets dispersés dans les parties communes

accueil charmant et deux chiens adorables en prime !

Cons:

prix du petit déjeuner un peu élevé au vu de ce qui est proposé !

2026-04-15 via Nuitee
family_with_children be
8
2026-04-15 via Nuitee
M
Manuel solo_traveller be
9
Een aanrader!!!
Pros:

Vriendelijk personeel;
Proper, netjes en mooi hotel;
Goede ligging: dichtbij het centrum, het station, bezienswaardigheden,…
Comfortabele badkamer;
Stil en rustig ‘‘s nachts.., ideaal om uitgerust aan de dag te beginnen.

2026-04-14 via Nuitee
B
Bin Wei extended_group tw
10
Pros:

Great hotel with amazing service!

The staff were friendly and helpful during my stay, and I was especially impressed by their support afterward. I accidentally left an important item in the room safe, and the team went out of their way to help arrange its return.

Really appreciate their honesty and effort — it made a stressful situation much easier. Highly recommended!

2026-04-14 via Nuitee
B
Bin Wei couple tw
10
2026-04-14 via Nuitee
P
Paul couple gb
8
Comfortable and convenient location as a base to explore the city and wider area.
Pros:

Good location close to the main rail station and tram stops. There are resturants nearby but the historic city centre is only three stops away by tram, with a tram every five or ten minutes, so we went there often. Trams, buses and trains are free within Luxembourg. Our room was large and quiet at night. The hotel is on a side road so it is away from traffic noise. It is a family run hotel and staff were helpful and friendly.

Cons:

The outside of the front of the hotel is being refurbished so there is some building work during the day, but not early in the morning or in the evenings. The entrance is partly covered by scaffolding so we took a while to find it when we first arrived.

2026-04-14 via Nuitee
K
KARATSIKOU solo_traveller gr
9
Pros:

Small but cozy room, warm and comfortable. Best choice for one night that we have stayed.

Cons:

Nothing

2026-04-13 via Nuitee
G
Gabriel solo_traveller es
10
2026-04-13 via Nuitee
C
Christoph extended_group at
10
Alles bestens!
Pros:

Saubere, komfortable Unterkunft, schönes Bad, gutes Preis-Leistungsverhältnis, Rezeption rund um die Uhr. Alles bestens!

2026-04-13 via Nuitee
L
Larsen solo_traveller ca
9
Convenient location and clean rooms
Pros:

Comfortable rooms that were very clean and the staff were kind and accommodating.
The towels were fluffy, the shower had great water pressure, and the bed was comfortable.

2026-04-13 via Nuitee