Hotel Perrin - former Carlton

Hotels
8.6 (5031 reviews)
Rue De Strasbourg 9 , Luxembourg , lu

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor breakfast options
Inconsistent room quality

Categories

Cleanliness
8.24
Positive mentions of clean lobby and rooms, but issues with cleaning services were noted.
Service
9.21
Service was generally positive, though some reviews highlighted issues with the reception staff.
Location
9.75
Repeatedly praised for its convenient location near the train station and city center.
Room Quality
7.7
Concerns about the condition of the room and furniture, including an outdated room given instead of a double.
Amenities
8.73
Amenities mentioned include good parking and breakfast services, though there were complaints about variety.
Value for Money
8.19
Perceived as overpriced considering the service and room quality.
Food and Beverage
7.74
Mixed feelings about breakfast quality and options available.
Overall Experience
9.21
Overall satisfactory experience with notable improvements needed in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:59

Property Description

Convenient Location
Hotel Perrin - former Carlton is ideally located just 180 meters from Luxembourg Railway Station, bus, and taxi terminals, making it a perfect choice for travelers.

Modern Amenities
Enjoy free WiFi and a 24-hour front desk at our hotel. Each room is equipped with a flat-screen TV, cable/satellite channels, and tea/coffee making facilities for your comfort.

Nearby Attractions
Explore the historic old center of Luxembourg, including the Palais Grand-Ducal and the National Museum of History and Art, just a 15-minute walk away. Additionally, the European Union Institutions in the Kirchberg area are a short 10-minute drive from the hotel.

Book your stay at Hotel Perrin - former Carlton now for a memorable experience in Luxembourg!

Important information:

Please note that the elevator only goes up to the 3rd floor.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 5031 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.75
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 9.21
S
Serina • couple • nl
10
Super vriendelijk personeel.
Pros:

Super vriendelijk personeel. Nemen de tijd om je van alles uit te leggen. Parkeerplaats van hun is ook erg fijn. Je bent zo in het centrum.

2026-03-07 • via Nuitee
P
Pia • extended_group • de
8
2026-03-06 • via Nuitee
T
Tommaso • solo_traveller • it
9
Pros:

Il personale è fantastico. La reception è super disponibile ed attenta a tutto

2026-03-05 • via Nuitee
S
Simão • solo_traveller • gb
4
Mediocre
Pros:

Friendly staff

Cons:

The toilet was smelling really bad, the blinders did not cover the full window

2026-03-05 • via Nuitee
E
Edson • solo_traveller • br
9
2026-03-03 • via Nuitee
Y
Yannick • solo_traveller • fr
8
Pros:

accueil familial

Cons:

je pensais que le petit déjeuner était inclus dans le prix booking, subtil à voir
c’est dommage

2026-03-03 • via Nuitee
J
Jennifer • couple • au
10
2026-03-03 • via Nuitee
G
Guilherme • solo_traveller • it
8
Otima localização, conforto e cafe da manhã
Pros:

Otima localização, café da manha muito bom e quarto confortável.

2026-03-02 • via Nuitee
J
Jane • couple • us
10
Great breakfast made a difference.
Pros:

Because of the construction noise, we were moved to a quieter room upon request.

Cons:

Nothing

2026-03-02 • via Nuitee
K
Katleen • extended_group • be
9
Zalig weekendje weg
Pros:

Ligging, vriendelijkheid personeel, hygiëne, ….

2026-03-01 • via Nuitee
A
Adrien • solo_traveller • fr
8
2026-02-28 • via Nuitee
B
Benoit • solo_traveller • be
8
2026-02-28 • via Nuitee
V
Vladimir • solo_traveller • pl
8
2026-02-28 • via Nuitee
S
Sveto • solo_traveller • be
8
2026-02-28 • via Nuitee
E
Eamon • couple • ie
8
Pros:

Great location, nice clean room friendly staff.

Cons:

Nothing

2026-02-27 • via Nuitee
C
C • couple • it
9
2026-02-27 • via Nuitee
B
Berenice • solo_traveller • mx
10
Would definitely stay here again
Pros:

Very cute vintage hotel, clean, cozy and centrally located next to Garre, they provide some bathroom items like cotton, soap, cute tips, also coffee and tea in the room along with water was great to have! Super easy check in and check out, they also took care of my bags on my checkout day so I could keep touring before my flight.

Cons:

The vintage floors, the vintage items and books, magazines etc on hallways, the coffee and tea in my room as well as the fresh water in lobby and there was some pastries in lobby as well.

2026-02-27 • via Nuitee
R
Roland • couple • ch
6
Bon hôtel avec personnel sympathique mais rapport qualité/prix légèrement en dessous attentes
Pros:

Le personnel très agréable et bon petit déjeuner.

Cons:

Pour une chambre supérieure, il serait appréciable d'avoir une bouteille d'eau par personne et par jour car fourni seulement le premier jour à l'arrivée. Dans la salle de bain, manquait quelques articles tel que crème pour le corps et bonnet de douche.

2026-02-25 • via Nuitee
A
Athina • solo_traveller • be
8
2026-02-23 • via Nuitee
E
Ellen • extended_group • be
8
Pros:

De vriendelijkheid van het personeel: zeer spontaan en hartelijk.

De versieringen van het hotel zijn uniek en charmant: antieke telefoontoestellen en fototoestellen enz.

2026-02-23 • via Nuitee