Gale Miami Hotel & Residences

Hotels
8 (1316 reviews)
601 Northeast 1st Avenue , Miami , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Infrequent room cleaning
Poor breakfast options

Categories

Cleanliness
7.71
Mixed reviews regarding cleanliness, with some complaints about infrequent room cleaning.
Service
8.68
Overall service was good with helpful staff, though there were complaints about lack of housekeeping.
Location
9.22
Excellent location mentioned positively in multiple reviews.
Room Quality
8.17
Rooms mentioned as clean and spacious, but some suggest lack of amenities.
Amenities
7.7
Several complaints about inadequate amenities such as infrequent room cleaning and limited breakfast options.
Value for Money
7.16
Perception of overpricing for services and value received.
Food and Beverage
7.21
Subpar breakfast options and limited food service mentioned in reviews.
Overall Experience
8.18
Overall pleasant experience despite some complaints about particular services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 15:41

Property Description

Luxurious Accommodation & Amenities
Offering 5-star accommodation with modern amenities including a hammam, Gale Miami Hotel & Residences ensures a comfortable and lavish stay.

Delicious Dining Options
Guests can indulge in a delectable American and Italian cuisine at the on-site restaurant, with options for kosher and gluten-free meals available upon request.

Convenient Location & Nearby Attractions
Situated in the heart of Miami, the hotel is near popular attractions like American Airlines Arena and Bayside Market Place, making it a prime choice for travelers looking to explore the city.

To book your stay at the luxurious Gale Miami Hotel & Residences, visit our website or contact our 24-hour front desk assistance.

Important information:

A daily incidental deposit of $100 per room will be required upon arrival and held throughout your stay. This deposit is fully refundable upon check-out, pending a room inspection. Please note that a physical credit card matching a valid government-issued ID must be presented at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 1316 reviews
Cleanliness: 7.71
Service: 8.68
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 8.18
E
Ewelisane • couple • us
6
2026-10-31 • via Nuitee
A
Assel • family_with_children • pt
9
2026-10-31 • via Nuitee
S
Szucs • family_with_children • hu
10
Elegáns hotel
Pros:

Központi helyen mindenhez közel, rendes személyzet, tiszta jól felszerelt szoba

Cons:

A képek alapján büféreggelire számítottunk, de csupán 4-5 féle reggeli közül lehetett választani, amit felszolgálnak, több napos tartózkodás esetén egyhangúvá tud válni

2026-10-31 • via Nuitee
R
Rodarick • couple • us
9
2026-10-29 • via Nuitee
L
Lisa • couple • us
9
Pros:

The location to the cruise port was great. The hotel was nice. The pool area was nice as well.

Cons:

Our room was a bit dated. Couch could have used a good cleaning.

2026-10-29 • via Nuitee
M
Mark • family_with_children • gb
7
Great
Pros:

Stayed twice in 3 weeks and both times where good, excellent rooms. Only thing is the cleaning is a little slack, do not walk in the suites in white socks or bear feet. Pool area was good but pool bar would not allow costs on room or google pay . So you have to have a bank card on you .

2026-10-28 • via Nuitee
V
Vahagn Muradyan • family_with_children • am
4
Merely bearable.
Cons:

A young unexperienced lady with a chewing gum meets you in a reception, with answers no, no I am sorry no, you did a booking but we don’t have it available sorry, check with booking.com sorry and then you have to pay for a bottle of water 0,250 ml 6$ , breakfast only 5 ways if omelet nothing, nothing else besides. Check in at 16:50 check out at 11.

2026-10-28 • via Nuitee
L
Ly • extended_group • ee
10
2026-10-27 • via Nuitee
C
Ciapilu • couple • it
10
Ottimo hotel, vicino ai servizi pi
Pros:

Tutto ottimo

Cons:

La piscina

2026-10-26 • via Nuitee
T
Tatiana • couple • au
10
Pros:

Loved everything about it. Great location, spacious rooms.

2026-10-26 • via Nuitee
A
Adefolake • couple • gb
10
Will definitely be back
Pros:

Beautiful, great location and amenities

Cons:

No room service or daily house keeping
Not many pre paid breakfast options

2026-10-25 • via Nuitee
P
Paul • extended_group • gb
9
2026-10-25 • via Nuitee
V
Vlad • extended_group • ro
9
2026-10-24 • via Nuitee
N
Noemí • couple • es
6
No tienen servicio de habitaciones
Pros:

Bien ubicado, limpio y la piscina excelente con buen servicio.

Cons:

No tienen servicio de habitaciones, por lo que creo que no deben llamarlo hotel porque te tienes que hacer la habitación TU cuando estás pagando un HOTEL!

2026-10-22 • via Nuitee
D
daniel • couple • us
10
2026-10-21 • via Nuitee
Z
Zsolt • family_with_children • hu
9
2026-10-21 • via Nuitee
A
Angela • couple • us
9
2026-10-21 • via Nuitee
D
Danielle • extended_group • bm
9
2026-10-20 • via Nuitee
T
Théodor • family_with_children • fr
8
Cons:

Parking Trop cher

2026-10-19 • via Nuitee
L
lat • family_with_children • us
7
nice hotel and but bad customer service
Pros:

I love the convenience

Cons:

I recently stayed at this hotel with a group attending a conference, and we were all shocked by the lack of professionalism and hospitality from the front desk staff.

After traveling 13 hours or more, the last thing guests expect is to arrive at a hotel where they don't even receive a simple smile or warm welcome. The young ladies at the front desk never greeted us. Instead, they simply asked, “Checking in?” No hello, no welcome, and absolutely no sense of hospitality.

What made it even worse was that after checking us in, they didn't let us know the process was complete, provide directions to our rooms, or even say, “Thank you, and enjoy your stay.” These are basic customer service standards that should be expected at any hotel. None of the staff appeared to be wearing name tags, either.

We travel frequently and have stayed at hotels around the world, but this was honestly one of the worst front desk experiences we've ever encountered.

Unfortunately, the poor service didn't stop there. I specifically requested housekeeping and scheduled a room cleaning, but no one ever showed up. When I followed up, I was told the front desk had failed to make a note of my request. This is completely unacceptable. The hotel itself is beautiful, but the front desk staff are seriously damaging its reputation. A beautiful property means very little when guests are treated with such a lack of care and professionalism. What is even more disappointing is that several people from our conference group shared the same negative experience. This was clearly not an isolated incident. I strongly encourage hotel management to invest in proper hospitality and customer service training. A simple smile, a warm welcome, clear communication, and genuine appreciation for guests cost absolutely nothing, yet they make all the difference. Hospitality starts the moment a guest walks through the door. Unfortunately, that was completely missing during our stay.

2026-10-18 • via Nuitee