Hotel Indigo Auckland by IHG

Hotels
•
Hotel Indigo
9.4 (435 reviews)
53 St Patrick's Square , Auckland , nz

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Tolle Lage
Freundliches Personal
Bequeme Betten
Gutes Frühstück
Cons:
Dunkle Lobby
Feueralarm und mangelhafte Information
Schwierigkeiten beim Finden des Restaurants
Key cards wouldn’t work

Categories

Cleanliness
9.19
Specific sentiment from text: Hotel was stylish, comfortable and clean.
Service
9.66
Specific sentiment from text: Staff were very friendly and helpful.
Location
9.7
Specific sentiment from text: Tolle Lage, gute Lage, wirklich die beste Lage.
Room Quality
9.45
Specific sentiment from text: Die bequemsten Betten aller Zeiten. Zimmer waren sehr gemütlich.
Amenities
9.48
Specific sentiment from text: Kaffee und Tee wird sehr besonders zur Verfügung gestellt.
Value for Money
9.14
Standard quality for this hotel tier.
Food and Beverage
8.99
Specific sentiment from text: Frühstück war lecker.
Overall Experience
9.56
Specific sentiment from text: Overall, the stay was excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 23:25

Property Description

Convenient Location
Enjoyable Amenities
Multilingual Staff

Ready to experience luxury at Hotel Indigo Auckland, an IHG Hotel? Book your stay now and discover the best of Auckland!

Important information:

Please note that the hotel food and beverage outlets are under construction and will be opening in April 2026.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 435 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.14
Food and Beverage: 8.99
Overall Experience: 9.56
G
Gill • couple • au
10
Was great experience
Pros:

Close to all the places I need to visit and price was good

Cons:

Everything was fine

2026-04-18 • via Nuitee
C
Catherine • couple • gb
9
Really lovely luxury experience, staff are a credit to the hotel.
Pros:

The staff were really attentive, both at check in and during breakfast both mornings. Our room was beautifully made up and we were provided with the necessary amenities for a comfortable stay.

Cons:

There was nothing we didn't enjoy about our stay

2026-04-15 • via Nuitee
L
Lucila • couple • br
8
Otima opção em auckland
Pros:

Cafe da manhã ótimo, quarto confortável e silencioso, hotel novo e bonito.

Cons:

O quarto estava com cheiro um pouco desagradável

2026-04-15 • via Nuitee
S
Shane • solo_traveller • au
1
2026-04-14 • via Nuitee
K
Katie • solo_traveller • ca
10
Perfect holiday
Pros:

Clean, comfortable, quiet and super helpful staff. Location was perfect

Cons:

No self service laundry available, however there were several laundromats close by

2026-04-14 • via Nuitee
C
Caroline • extended_group • au
10
2026-04-14 • via Nuitee
P
Paula • couple • au
8
Pros:

Location was good
It had lots of power points

Cons:

Room too small / swishy

2026-04-13 • via Nuitee
K
Kerrie • family_with_children • au
9
Fabulous stay in funky cbd hotel for family of 3 in great location
Pros:

Modern, stylish cbd hotel in walking distance to harbour, restaurants and shopping. Fabulous friendly staff. Lovely food & staff in restaurant downstairs.

Cons:

Nothing

2026-04-10 • via Nuitee
K
Keren • solo_traveller • au
1
2026-04-08 • via Nuitee
M
Meinrad • solo_traveller • ch
9
2026-04-08 • via Nuitee
E
Etuate • solo_traveller • nz
10
Pros:

We were there for our 15th Anniversary, visiting from the South Island. We were greeted by Riccardo who was very welcoming and super friendly. Our room was on the 15th floor with an amazing view of the City. We loved everything about our stay and the room amenities exceeded our expectations. Loved all their complimentary herbal teas and how they present it.

Location is a bonus, walking distance to most of the eateries, to the Viaduct and the Sky City/Tower
Highly recommend 👌

Cons:

Nothing.

2026-04-08 • via Nuitee
A
Andrew • couple • fr
8
Pros:

The Hotel Indigo is in a good location in downtown Auckland and very walkable. Breakfast was good and varied. Our room had a nice view.

Cons:

We found the hotel dark overall and our room very small despite having a corner water facing room.

2026-04-08 • via Nuitee
R
Richard • couple • hk
9
A great option downtown
Pros:

Location, location, location!

Cons:

We asked for bottled water and were told to drink tap water.

2026-04-07 • via Nuitee
A
Andy • solo_traveller • gb
9
2026-04-07 • via Nuitee
S
Sharat • couple • in
7
Functional and friendly. Housekeeping could improve.
Pros:

The spread was fine.
More live counters required
Was not included in room tariff

Cons:

Always found too crowded. Long waiting line

2026-04-07 • via Nuitee
P
Pippa • extended_group • gb
10
Pros:

Absolutely everything, exactly as the description. Great hotel and location.

2026-04-07 • via Nuitee
N
Nancy • couple • us
10
Beautiful hotel, great location, super comfortable!!
Pros:

The hotel was beautiful, we had a corner room and the view was amazing. The bed was comfortable ( incredibly important to me) and the shower was amazing. The bathroom was huge. Breakfast was included in our rate and it was really amazing. I had the Beef bordelaise and it was incredible !! The location was really perfect.

2026-04-05 • via Nuitee
C
Claire • solo_traveller • gb
8
Felt safe and comfortable, appreciate staff courtesy
Pros:

View from room, very comfortable bed, clean and well serviced room

Cons:

Nothing, personal preference might have been a different location but everything fine.

2026-04-05 • via Nuitee
T
Tereza • couple • hr
10
2026-04-04 • via Nuitee
P
Paul • couple • gb
10
Pros:

Great stay - great location

2026-04-02 • via Nuitee