Hurghada Mirage Bay Hotel & Aquapark

Hotels
7.3 (53 reviews)
Mirage Bay Hotel , Touristic Villages Road , Hurghada , eg

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Facilities

Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Great beach location
Cons:
Poor cleanliness
Unsatisfactory food

Categories

Cleanliness
6.13
Many reviews mention dirtiness and neglect in the facilities.
Service
9.1
Numerous instances of positive feedback about attentive staff, especially mentioning Hannibal.
Location
8.14
The beach location was frequently praised by guests.
Room Quality
7.59
Some positive mentions but no strong complaints, indicating average quality.
Amenities
6.62
Guests reported outdated or poorly maintained amenities.
Value for Money
7.58
General consensus that the experience matched the price, though some felt it was lacking.
Food and Beverage
5.63
Food quality mentioned as horrible and lacking in variety across multiple reviews.
Overall Experience
7.6
Mixed feedback noted, with some very positive and some very negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:45

Property Description

Luxurious Accommodation by the Seafront
Featuring a private beach area, outdoor swimming pool, and on-site parking, Mirage Bay Hotel & Aquapark All-Inclusive offers a 4-star stay in Hurghada.

Amenities for Every Need
Enjoy a restaurant, 24-hour front desk, free WiFi, indoor pool, fitness room, and room service during your stay.

Family-Friendly Environment
For guests with children, indoor/outdoor play areas, baby safety gates, and a range of activities like cycling and fishing are available.

Book now for a memorable beachfront experience at Mirage Bay Hotel & Aquapark All-Inclusive.

Important information:

The suite contains safe for personal use.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 53 reviews
Cleanliness: 6.13
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 5.63
Overall Experience: 7.6
R
Rostom • solo_traveller • sa
1
Pros:

Location only

Cons:

Stay away❌️❌️❌️❌️❌️
تجربه لن تتكرر و منتهي السوء
من أول يوم واجهنا انقطاع المياه لفترة طويلة، واضطررنا لقضاء أول ليلة في غرفة أقل من مستوى الغرفة التي قمنا بحجزها. مستوى الطعام كان ضعيفًا جدًا ولا يرقى لما يتم الإعلان عنه. كما اضطررت لاستخدام العيادة بالفندق ووجدتها في حالة غير مرضية من حيث النظافة.
الأمر الأسوأ كان أسلوب التعامل من موظفي الاستقبال، حيث تمت معاملتي بطريقة غير لائقة عند الاعتراض على مشكلة انقطاع المياه والمطالبة بحلها.
للأسف كانت التجربة مخيبة للآمال ولا أنصح بالفندق. الفندق لا يستحق تصنيفه الحالي، ومستوى الخدمة والمرافق أقل بكثير من المتوقع.

Very disappointing experience at Mirage Bay Resort & Aqua Park.
From the first day, we experienced a prolonged water outage, and we were forced to spend our first night in a room that was below the category we had booked. The food quality was very poor and did not match what was advertised. I also had to use the resort's clinic and found it to be unsatisfactory in terms of cleanliness.
What made the experience even worse was the attitude of the reception staff. I was treated in an inappropriate and unprofessional manner when I complained about the water outage and asked for a solution.
Unfortunately, the overall experience was very disappointing, and I would not recommend this hotel. The resort does not deserve its current rating, and the level of service and facilities is far below expectations.

2026-06-02 • via Nuitee
O
Ossama • extended_group • de
10
Cons:

Sehr schönes Hotel! Großes, sauberes Zimmer, Pools und Aquapark vorhanden. Der Strand ist sehr nah. Ideal für Kinder, viele Aktivitäten. Essen und Personal gut. Sehr empfehlenswert!

فندق جميل جداً! الغرفة واسعة ونظيفة، ويوجد مسابح وأكوا بارك. الشاطئ قريب جداً. مناسب للأطفال مع العديد من الأنشطة. الطعام جيد والموظفون جيدون. أنصح به بشدة!

2026-04-08 • via Nuitee
A
Audrone • family_with_children • lt
7
Pros:

Patiko liuks numeris ir restorano personalas

Cons:

Labai prastas maistas

2026-03-17 • via Nuitee
L
Lanthier • family_with_children • ca
2
2026-03-12 • via Nuitee
I
Iris • couple • nl
2
Geen aanrader. Voor deze prijs is er beter te krijgen
Pros:

X

Cons:

Geen aanrader. Slecht eten: voedselvergiftiging. In de badkamer was alles stuk alleen het bed was top. Verder niet alles inbegrepen alleen bepaalde dingen dingen. Dus pas op lang niet all inclusief.

2026-02-09 • via Nuitee
F
Fiona • extended_group • gb
1
Worst hotel experience ever. They sold me a lie.
Pros:

There is a scam going on with the hotel, what you see and book online is not what you get. There is a sub contractor who is selling somenasty apartments behind the hotel but using the same hotel info and photos. The food is horrid and limited. The only pleasant about the hotel is the staff. They are not well presented but they are pleasant and helpful.

Cons:

Nothing. It was one of my worst hotel experience. I lost money but it wasn't worth the stay. I left the next morning.

2026-01-20 • via Nuitee
S
Sara • family_with_children • eg
4
2026-01-19 • via Nuitee
U
Uwe • extended_group • pt
1
2026-01-19 • via Nuitee
O
Omar • family_with_children • se
10
Jag rekomenderar det varmt
Pros:

Allting var perfekt med vår vistãllse men det som var bäst var vår värd Hannibal hans leande som var alltid på samt service kvalitet som man kan få av han var på högsta nivå, man kunde type ringa han mitt i natten och han säger aldrig nej.

Cons:

Inget

2026-01-19 • via Nuitee
O
Omer • extended_group • eg
10
2026-01-19 • via Nuitee
Y
yasemin • extended_group • tr
10
Great stay
Pros:

Pools, beach, staff everything, was really great stay, recommended, sure I will come back

Cons:

Nothing

2026-01-15 • via Nuitee
P
Paola • couple • it
2
Indecente in tutto
2026-01-03 • via Nuitee
A
Anton • solo_traveller • za
10
Epic
Pros:

Hany looked after me, he has a good vision of what the Mirage could be, the most positive person I have met in my life👌🏻

Cons:

Letting me know I couldn’t buy one beer at the bar

2025-12-24 • via Nuitee
A
Ahmed • couple • eg
7
2025-12-16 • via Nuitee
M
Medhat • couple • eg
8
2025-11-29 • via Nuitee
M
Medhat • couple • eg
8
Verygood
Pros:

Great beach and nice staff

2025-11-29 • via Nuitee
S
Sergei Koltakov • extended_group • ee
6
Pros:

Отличный менеджер Ганнибал, решал все проблемы, побольше таких!

Cons:

Кухня отвратительно, поварам просто пофиг на туристов, картошку сварить не могут

2025-11-21 • via Nuitee
M
margherita • couple • it
4
Non la consiglio come struttura
Pros:

1-Hannibal molto bravo disponibile
2- posizione del mare
3- animazione
4- staff cordiale

Cons:

-struttura datata e sporca
-cibo di scarsa qualità
-piscine nn tenute bene
(Compresa la zona scivoli)
-zona mare: lettini e ombrelloni (tt rotti e sporchi)
-teatro rotto e sporco
-scarso Wii fii (presente solo nella hall)

P.s
Non allego foto del resort, perché nn mi sembravano ricordi da tenere.

2025-11-18 • via Nuitee
S
Sameh • family_with_children • kw
10
Pros:

الاستف بالكامل رائع والشكر موصول لمستر هاني قمة الذوق ❤️❤️

2025-11-15 • via Nuitee
B
bewar • family_with_children • se
1
2025-11-06 • via Nuitee