Faletti's Express- Shimla Hill

Hotels
8.3 (483 reviews)
Faletti's Express Hotel 1-Davis Road, Lahore Faletti's Express Hotel 1-Davis Road, Lahore , Lahore , PK

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Slow room service

Categories

Cleanliness
6.88
Cleanliness was compromised, with mentions of dirt and slow room service affecting overall perception.
Service
9.35
Many reviews highlighted friendly staff and quick check-in, indicating a positive sentiment towards service.
Location
8.89
Location is consistently praised as convenient and a major pro in several reviews.
Room Quality
8.34
Room size and comfort noted positively, with some comments on outdated decor.
Amenities
8.37
Amenities received mixed feedback, with complaints about lack of basic services like wifi.
Value for Money
7.83
Concerns about overcharging and cleanliness impact perceived value.
Food and Beverage
7.88
Breakfast options received mixed reviews; some positives but also noted areas for improvement.
Overall Experience
8.85
Despite some issues, many guests reported a generally good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:57

Property Description

City Views and Comfortable Rooms
Enjoy stunning city views from Faletti's Express- Shimla Hill in Lahore. Relax in air-conditioned rooms with free WiFi and modern amenities, including a flat-screen TV and a private bathroom.

Convenient Dining Options
Satisfy your cravings at the on-site restaurant offering delicious meals. Need something more? Take advantage of the convenient room service available at any time of the day.

Prime Location
Located near major attractions like Alhamra Art Center and Lahore Junction Railway Station, Faletti's Express- Shimla Hill is the perfect choice for travelers. Book now for a memorable stay in Lahore.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 483 reviews
Cleanliness: 6.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 8.85
T
Tariq • couple • us
3
Disappointing stay marked by daily repetitive food that made us sick and an unhelpful duty manager w
Pros:

I am writing to express my strong disappointment regarding our recent stay. Our travel was severely impacted by flight delays and cancellations resulting from the closure of Riyadh Airport, leaving us in transit for over 24 hours.

When we finally arrived at the hotel around 6:00 AM on October 19th, exhausted from our journey, the duty manager charged us an extra night's fee of 15,000 PKR because we arrived prior to the standard check-in time.

Given the extenuating circumstances and the fact that we had been traveling for 24 hours, we expected reasonable courtesy and empathy from your staff. Instead, the duty manager’s rigid behavior and lack of understanding were very disappointing.

I request that you review this matter and issue a refund for the extra 15,000 PKR charge.

Cons:

The breakfast options were repetitive with almost no daily variety. More concerningly, we experienced stomach upsets on multiple mornings after eating the hotel breakfast. Additionally, when we ordered from the hotel restaurant, the food frequently tasted stale and lacked freshness.

Given the expectations for your hotel, the poor quality and freshness of the food were very disappointing. I hope you address these issues with your culinary staff to prevent this from happening to future guests.

2026-10-31 • via Nuitee
A
Asdaq • couple • pk
10
2026-10-29 • via Nuitee
K
Khuram • solo_traveller • no
10
2026-10-28 • via Nuitee
Z
zulfiqar • couple • us
10
2026-10-28 • via Nuitee
A
atif • couple • pk
7
2026-10-25 • via Nuitee
S
Saif • couple • pk
10
Pros:

All is good 👍 specially shabana malik doing great job she arrange my favourite room for me in a minute we'll done ✔️ 👍 miss shabana malik.

Cons:

I trying to find somethings bad here but I am failed 😞 😕 😆 🤣 😂 😹

2026-10-24 • via Nuitee
A
Abdul • solo_traveller • pk
9
2026-10-23 • via Nuitee
S
Shaikh • couple • pk
10
2026-10-22 • via Nuitee
M
Muhammad Nauman • couple • pk
10
Pros:

Amazing experience. Front desk lady Rabia was very professional and helpful.

2026-10-22 • via Nuitee
U
Usma. • family_with_children • pk
8
Really enjoyed it would definitely recommend and stay again
Pros:

Staff were very good/friendly. The Bathroom had instant hot water and the air con was good. Had a great night's sleep.

Cons:

The Breakfast could have been a bit better, maybe a few more non desi options/variety. Actually pancakes is what we were really missing. But overall it was good.

2026-10-22 • via Nuitee
R
Rizwan Ul Haq • couple • pk
7
Pros:

Old but good hotel

Cons:

Old not new vibe

2026-10-22 • via Nuitee
M
Muhammad Asif Hussain • couple • pk
8
Pros:

break fast in morning, coffee and Palak Paneer. I appreciate good service

Cons:

food is quiet expensive. need to reduce price and Iron pressing should be complementary

2026-10-21 • via Nuitee
N
Noreen • family_with_children • gb
7
2026-10-21 • via Nuitee
N
Naveed • solo_traveller • gb
10
Pros:

Excellent customer service and brilliant experience.

2026-10-20 • via Nuitee
M
Muhammad • solo_traveller • pk
10
Pros:

Nice

2026-10-19 • via Nuitee
T
Tahsin • couple • de
8
2026-10-18 • via Nuitee
K
Kamran • couple • pk
9
2026-10-15 • via Nuitee
A
AJ Trask • solo_traveller • gb
8
Pros:

The staff on the floors were very helpful. Breakfast was fine. The games room was good

Cons:

The staff at the breakfast not friendly. They dont engage with people. The gym was terrible. only three very old machines. I use the gym so this was the biggest disspointment. You never when its open.

2026-10-14 • via Nuitee
A
Adel • solo_traveller • tn
7
2026-10-09 • via Nuitee
Z
Zahid • extended_group • pk
8
It's good
2026-10-09 • via Nuitee