Kumba in Nea Chora

Hotels
7.9 (863 reviews)
9 Apostolidou , Chania Town , gr

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean hotel
Cons:
Lack of basic amenities
Issues with wake-up calls from staff

Categories

Cleanliness
7.55
Several reviews indicate cleanliness, but issues with room amenities and overall presentation affect perception.
Service
8.55
Many guests noted helpful staff and commendable service, although some issues with check-in were mentioned.
Location
9.05
Guests praised the excellent location, closely situated to city attractions.
Room Quality
7.55
Rooms described as basic and sometimes lacking necessary amenities, but a few guests found them comfortable.
Amenities
6.55
Many reviews express that the rooms lack standard amenities like hairdryers and kettles, which impacted overall satisfaction.
Value for Money
8.05
Good balance of cost against services offered, but expectations may not be met in certain areas.
Food and Beverage
8.05
Breakfast received positive mentions, but general amenities in rooms were lacking.
Overall Experience
7.85
Mixed feelings with both positive and negative experiences; overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:23

Property Description

Convenient Location
Located in Chania Town, our hotel is close to top attractions such as Firkas Fortress and Municipal Art Gallery of Chania.

Comfortable Rooms
Each air-conditioned room includes modern amenities such as a flat-screen TV, private bathroom, and balcony with city views.

Delicious Breakfast Options
Guests can enjoy a buffet or continental breakfast during their stay at Kumba in Nea Chora.

Plan your stay now at Kumba in Nea Chora to experience comfort and convenience in Chania Town.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.9
Based on 863 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 7.85
Αρτέμιος solo_traveller gr
9
Θαυμάσια
2026-01-20 via Nuitee
I
Ilias couple gr
9
Pros:

Αξιόλογο ξενοδοχειο.
Καθαρο με ικανοποιητικο πρωινό.
Ειχαμε μια ευχαριστη διαμονή

2026-01-20 via Nuitee
M
Marilia family_with_children cy
8
2026-01-20 via Nuitee
C
Cecilia couple it
7
2026-01-19 via Nuitee
Αθανασια couple gr
6
Πολύ καλή τοποθεσία, πολύ καλή η τιμή του, αλλά το δωμάτιο χρειάζεται ανακαίνιση!
Pros:

Η τοποθεσία ήταν πολύ !! Και το πρωινό για την τιμή που κλείσαμε το δωμάτιο, ικανοποιητικό!

Cons:

Παλιό δωμάτιο ! Το ντουζ ήταν μικρό κ είχε κουρτίνα με αποτέλεσμα όλα τα νερά να τρέχουν στο μπάνιο.

2026-01-19 via Nuitee
D
domenico couple it
6
Pros:

Posizione

Cons:

Camera

2026-01-19 via Nuitee
A
Alkistis extended_group gr
8
Pros:

Ήταν πεντακάθαρο, πολύ κεντρικά και οι κοπέλες στη reception και το πρωινό ευγενέστατες! Το πρωινό στον μπουφέ ήταν νόστιμο και είχε αρκετές επιλογές.

Cons:

Δυσκολευτήκαμε με το parking και δεν υπήρχε κάποια απλώστρα ή σκοινί για να απλώνουμε τα βρεγμένα μαγιό και τις πετσέτες.

2026-01-19 via Nuitee
D
DIMITRIS extended_group gr
10
Cons:

Τό μόνο πρόβλημα είναι η θέση πάρκινγκ

2026-01-19 via Nuitee
G
Giorgia extended_group it
6
Pros:

Discreta colazione sia internazionale sia all’italiana

Cons:

Bagno troppo piccolo, doccia con la tenda horror. Struttura in generale vecchia

2026-01-19 via Nuitee
E
Elena extended_group de
5
Pros:

Eifach gehalten, sauber. Hatten am Anfang nicht das Zimmer bekommen, was wir gebucht haben, am nächsten Tag wurde sofort reagiert und dann das richtige zugeteilt.
Beim Frühstück super liebe Frau Olga-hilfsbereit und sehr freundlich.

Cons:

Direkt gegenüber ist eine große Baustelle. Tagsüber viel Lärm!

2026-01-19 via Nuitee
A
Aleksandra couple mk
9
2026-01-19 via Nuitee
M
Mark family_with_children fr
9
2026-01-19 via Nuitee
M
Maider couple fr
10
Pros:

Personnel très agréable à l’écoute Je conseille vraiment cet établissement

2026-01-19 via Nuitee
H
Helena couple ie
7
Great 👍
Pros:

So clean .. check in easy.. breakfast lovely

Cons:

A bit noisy at night

2026-01-19 via Nuitee
J
John couple cy
8
Enjoyable short break away.
Pros:

Staff were excellent. Very helpful as we arrived very early on a Bank Holiday. (No Reception that day) No 24 hour reception at hotel. Informed of room number and how to obtain keys. Excellent varied Continental Style tasty breakfast. Air Con was great, hot water amazing. Comfortable beds. Great location as close to Venetian Harbour, the main town and easy walk to a good sandy beach with sunbeds and umbrellas. Lots of restaurants. Visited Chania before would visit again.

Cons:

Hotel is an original older building with 6 floors. Not known if originally a hotel. Our room was 1st floor with balcony at front of the building. View of buildings opposite. Quiet road. The room size was adequate but cramped (only 1 bedside table), It had a VERY small ensuite B/room with a small shower (which worked well). Tiling/paintwork etc needs renovating. Room needs renovating. Have no idea what other rooms are like. Single beds pushed together, we expected a double. Would we go back? Yes we would.

2026-01-19 via Nuitee
Αρτεμις solo_traveller gr
6
2026-01-19 via Nuitee
ΜΑΓΔΑΛΗΝΗ extended_group gr
8
2026-01-19 via Nuitee
H
Henriikka extended_group fi
8
All in all, the hotel was very comfortable and nice! The kind service, good breakfast and very good location made the ho
Pros:

The location was very good: close to the city center, beach, old town and port. Also the staff was very nice and helpful!

Cons:

The noice cancelling of the rooms was quite poor, which was disturbing especially at nights when we could hear almost everything from the other rooms and hallways.

2026-01-19 via Nuitee
N
Nicos family_with_children cy
8
Αξέχαστη.
Pros:

Ήταν πολύ βολικό σε τοποθεσία και οι κοπέλες εξυπηρετικές μας βοήθησαν με ότι ανάγκη είχαμε και ήταν πρόθυμες να μας εξυπηρετήσουν. Το συστήνω για οικογένειες αφού είναι σε ιδανική τοποθεσία ενώ το προσωπικό ήταν πολύ εξυπηρετικό.

2026-01-19 via Nuitee
C
CHRYSOULA family_with_children gr
10
2026-01-19 via Nuitee