Chi Ibal Hu Cancun

Hotels
6.1 (40 reviews)
SM63 MZ42 LT7, Casa 3, CALLE 35 , Cancún , mx

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Facilities

Air conditioning
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Cons:
Cleanliness issues
No hot water

Categories

Cleanliness
5.1
Some reviews mentioned cleanliness, but the presence of a cockroach impacted the overall sentiment.
Service
8.1
Several reviews highlighted excellent service and good attention from the staff.
Location
8.1
Reviews noted the hotel's convenient location near local amenities.
Room Quality
5.6
Rooms were described as fine for the price, with basic amenities.
Amenities
5.1
Limited amenities were reported, particularly the lack of hot water.
Value for Money
6.6
Value aligned with the pricing, described as good for the cost.
Food and Beverage
4.6
Breakfast was not tried, leading to a neutral sentiment about food options.
Overall Experience
5.6
Experience varied, with both positives and negatives reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:43

Property Description

Convenient Location
Located just 1 km from Cancun Bus Station and close to popular attractions like Beto Avila Stadium and La Isla Shopping Mall.

Comfortable Accommodation
Enjoy a relaxing stay in our non-smoking rooms with amenities like free WiFi and a garden terrace.

Helpful Multilingual Staff
Our friendly staff fluent in English, Spanish, and Italian are available at the reception to assist with any inquiries or recommendations.

To book your stay at Chi Ibal Hu Cancun and experience the best of Cancún, visit our website or call now!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.1
Based on 40 reviews
Cleanliness: 5.1
Service: 8.1
Location: 8.1
Room Quality: 5.6
Amenities: 5.1
Value for Money: 6.6
Food and Beverage: 4.6
Overall Experience: 5.6
M
Mayte • family_with_children • mx
10
Pros:

La atención de las personas que nos recibieron la verdad muy Grato

Cons:

Pues cosas que no dependen de los trabajadores por que ellos están excelentes muy amables

2026-02-12 • via Nuitee
D
Daniel • couple • mx
8
Cons:

No había agua caliente

2026-02-10 • via Nuitee
D
Daniel • couple • mx
7
Cons:

No tenían agua caliente

2026-02-10 • via Nuitee
N
Norberto • family_with_children • ar
3
2026-02-09 • via Nuitee
E
Estefania • family_with_children • mx
10
2026-02-08 • via Nuitee
R
Ramzy • couple • ca
10
2026-01-23 • via Nuitee
R
Rosaliags78 • family_with_children • ar
1
Pros:

Inmunda la habitacion. Sin tabla el inodoro. Feo olor...

Cons:

La peor estancia. No recomendado

2026-01-22 • via Nuitee
N
Nievas • family_with_children • ar
7
2026-01-20 • via Nuitee
A
Allan • solo_traveller • mx
6
En espera
Pros:

La atencion

Cons:

El.precio

2026-01-20 • via Nuitee
C
Carlos David • couple • mx
1
Fue mala
Pros:

Nada

Cons:

Había fuga en el lavabo del baño. El aire acondicionado no funcionó y nos morimos de calor que hasta la puerta tuvimos que abrir, no había canales en la televisión y la limpieza del lugar era pésimo.

2026-01-19 • via Nuitee
G
Gabriela • couple • br
10
Ótima estadia
Pros:

Fomos recebidos com muita gentileza, o que fez toda a diferença depois de chegarmos muito cansados. A localização é boa, perto do terminal da ADO, e atendeu bem às nossas necessidades.

2026-01-05 • via Nuitee
G
Godin • couple • ca
4
Cons:

Pas d’eau chaude

2026-01-03 • via Nuitee
M
Minati • family_with_children • it
7
2025-12-27 • via Nuitee
M
MANUEL HECTOR • couple • cl
3
Mejor buscar otro
Pros:

Muy básico

Cons:

Antiguo

2025-12-21 • via Nuitee
J
Jhon • solo_traveller • mx
10
2025-12-16 • via Nuitee
M
Maria Alejandra • family_with_children • co
6
Buen lugar a bajo precio
Pros:

El sitio es normal, acorde a su precio, no es nada lujoso pero es bueno para dormir y salir a pasear, el servicio del recepcionista super bueno, excelente atención

Cons:

Habia una cucaracha, aunque el lugar estaba muy limpio

2025-12-06 • via Nuitee
F
francisco • family_with_children • mx
8
2025-12-05 • via Nuitee
V
Victtor702 • family_with_children • mx
8
2025-12-05 • via Nuitee
H
Halim • solo_traveller • fr
10
Pros:

Chambre qui dépanne

2025-11-24 • via Nuitee
A
Angel • family_with_children • mx
4
2025-11-10 • via Nuitee