Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests praised the cleanliness of the hotel.
Service
8.3
Service was appreciated, with friendly staff mentioned.
Location
8.1
The hotel's proximity to key landmarks and public transport was highlighted.
Room Quality
7.8
Rooms were spacious and comfortable, though some mentioned minor maintenance issues.
Amenities
7.2
Guests found the provided amenities satisfactory, with some praising the gym and pool.
Value for Money
6.9
Mixed reviews on pricing, with some feeling it was high compared to services offered.
Food and Beverage
7.3
Breakfast and restaurant services were well-received, though some wished for more variety.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 02:54

Property Description

Luxurious Amenities
Casa Cielo Al Alma offers an outdoor swimming pool, hot tub, and bar for a truly indulgent experience.

Comfortable Accommodations
Each room is equipped with air conditioning, flat-screen TV, and a balcony with pool view for a relaxing stay.

Convenient Location
Located just 1.7 km from Kanaloa Water Park, this 5-star hotel is the perfect retreat near Santa Fe de Antioquia.

To experience luxury and comfort in Santa Fe de Antioquia, book your stay at Casa Cielo Al Alma now.

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform Casa Cielo Al Alma in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9.6
Based on 8 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
C
Christopher • group • gb
8
Super hotel and very peaceful.
Pros:

Apart from a small issue with the power going off in the area we had an excellent stay. The hotel and surroundings are very peaceful and the bed was very comfortable. The breakfast was fantastic and the staff very friendly.

Cons:

The loss of power until 10pm but was an issue in the area and was outwith the control of the staff.

2025-04-29 • via Nuitee
C
Carmen • young couple • gb
10
Exceptional
2025-03-05 • via Nuitee
C
Carmen • young couple • gb
10
Little paradise
Pros:

Friend recommended

Cons:

Ambiance and friendliness

2025-02-03 • via Nuitee
P
Paola • young couple • co
10
Exceptional
2025-01-27 • via Nuitee
N
Nora • family with young children • de
9
Superb
Pros:

Delicious food, clean comfortable rooms, clean big swimming pool, a lot of places to cool down in the shadow

2025-01-27 • via Nuitee
M
Meneses • young couple • us
10
Beautiful vibes of Antioquia with our dog
Pros:

This hotel id awesome. My husband and i stayed in the best room and the staff were really friendly and helpful. I definitely want to come back. We lived the food and the amenities for the price! It is so worthy. We even could enjoy our stay with our beloved dog!

Cons:

Everything was great

2025-01-08 • via Nuitee
J
Julianhs89 • family with young children • co
10
Exceptional
2025-01-02 • via Nuitee
B
Burgos • review category business travellers • co
10
Exceptional
Pros:

It’s a boutique hotel which makes the service from the staff more personal. the attention to detail are excellent (Luis Miguel and Felipe rock. We definitely comeback 💯 recommended this place♥️

2024-09-04 • via Nuitee