The Dial inn

Hotels
9.2 (388 reviews)
The Dial inn Ridgeway road , Lamphey , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
Minor wifi issues
Some evidence of past damp

Categories

Cleanliness
9.13
Guests mentioned clean large rooms and spotless bathrooms.
Service
9.6
Staff described as friendly and helpful throughout multiple reviews.
Location
9.14
Well-located near town and beach, praised for wonderful settings.
Room Quality
9.09
Rooms were comfortable and adequate for the needs of the guests.
Amenities
8.62
Basic amenities provided, though some minor issues like wifi outage.
Value for Money
9.08
Many guests felt it was great value for the services provided.
Food and Beverage
9.63
Exceptional food quality highlighted by multiple guests, especially breakfast.
Overall Experience
9.3
Overall enjoyment of stay and overall satisfaction discussed in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:45

Property Description

Tranquil Garden Oasis
Escape to The Dial inn, nestled in Lamphey just 3 km from Freshwater East. Enjoy the convenience of free private parking, a restaurant, and a bar on-site.

Modern Comforts
Each room at The Dial inn is thoughtfully equipped with a wardrobe, flat-screen TV, and a private bathroom. Relax in comfort with plush bed linens and fluffy towels provided.

Leisure and Exploration
Unwind on the sun terrace or explore nearby attractions like Pembroke Castle and Carew Castle. With free WiFi and proximity to Folly Farm and Oakwood Theme Park, adventure is at your doorstep.

Book now for a memorable stay at The Dial inn, your serene retreat in Lamphey.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9.2
Based on 388 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 9.63
Overall Experience: 9.3
R
Rachael solo_traveller gb
9
Wonderful hosts, great facilities and food, will return.
Pros:

Hosts and staff made this solo trip really memorable, friendly, professional and really accommodating.

Cons:

Nothing to complain about, only suggestion would be smaller food portion option in the restaurant maybe? Very generous offerings, but perhaps a smaller size option would be good for those with smaller appetites? Food tasted amazing!

2026-08-29 via Nuitee
T
Tracy solo_traveller gb
10
Pros:

The staff were amazing and very friendly.
The food inclinf breakfast was incredible and large portions. Opened at 5pm and filled up very quickly. Im not surprised. A lovely little gem. Would definitely stay again

Cons:

Couldn't find any faults

2026-08-28 via Nuitee
M
margaret couple gb
8
A very pleasant stay
Pros:

Very clean, comfortable bed, pleasant staff, good food

Cons:

Pillows need replacing

2026-08-27 via Nuitee
N
Nick family_with_children gb
9
2026-08-27 via Nuitee
C
Chevaughn family_with_children gb
9
Pros:

We really enjoyed our stay. It comfortable, very welcoming and the breakfast was excellent. The room was clean and cozy, and we appreciated the staff as they were friendly and helpful, which made our stay even more enjoyable. It was a lovely place to stay and we would happily return.

2026-08-26 via Nuitee
Y
Yuet Ying solo_traveller gb
8
Pros:

The Breakfast

Cons:

The bathroom no space for any things

2026-08-24 via Nuitee
L
Lyndsey family_with_children gb
9
Very enjoyable, friendly service and lovely breakfast and we would use again.
Pros:

The Dial inn was in the middle of quite a few coastal and interesting places to visit mostly around 10 to 20 minutes away
That was great to use the Hotel as a base.

Cons:

The food was lovely and we enjoyed it very much, but one minor thing it was the same menu every night which maybe could have been changed now and again.

2026-08-23 via Nuitee
S
Samantha solo_traveller gb
8
relaxed modern.comfortable
Pros:

Relaxed modern & comfortable vibe

Cons:

There was an unpleasant smell in the room.

2026-08-22 via Nuitee
R
rony family_with_children gb
10
Lovely stay, great location and very welcoming, we would happily stay again.
Pros:

Highly recommended. Excellent location for exploring the local attractions, and the property was comfortable, clean and welcoming. We really enjoyed our stay.

Cons:

Nothing to dislike we had a very pleasant stay.

2026-08-21 via Nuitee
G
Gary family_with_children gb
9
Great place and location, fantastic food and Sam and staff friendly and accommodating. Would definitely recommend.
Pros:

Lovely building and bear garden.

Cons:

Nothing.

2026-08-21 via Nuitee
K
kevin couple gb
7
Pros:

Food both evening meal and breakfast was very good

2026-08-16 via Nuitee
K
Kristy family_with_children gb
4
Fine if you’re a couple checking in after 5pm.
Pros:

The breakfast was great! The main bed was big and comfortable.

Cons:

The extra bed in the room is a sofa folded back into a flat bed. There is a metal frame running straight down the middle of the bed (the folding hinge) and it makes the bed unusable. This was pointed out to the manager who informed us that no one had complained before and the rest of the accommodation is full so there was no alternative. We could use the spare pillows in the cupboard to help cushion the metal frame. Luckily the main bed was a king so myself and my two teenagers shared but as you can imagine no one got much sleep and this is not what we booked and paid for.

There was also quite a lot of noise from the pub/restaurant downstairs with chairs scrapping on the wooden floor and chatter.

The property has recently been redecorated in a modern style which is great but the attention to detail in the cleaning is letting it down and making it look tired. (Black silicone in the bathroom and toilet seat sliding off the toilet each time you sit down.)

Check-in was also an issue. We turned up at 3:30pm and followed the instructions to use the side door but no one was there. We weren’t able to message ahead of time due to travelling and no mobile signal. Finally we got through to someone who came and showed us to our room but nothing was explained- breakfast, check out times, etc that you expect at check in.

We went straight to the shower to wash up after travelling so we could explore the area only to find a big hole in one of the towels.

So overall, a terrible experience and definitely won’t be back!

2026-08-15 via Nuitee
P
Paul solo_traveller gb
9
Pros:

Great little place. Rooms comfortable. Breakfast excellent. Very clean. Car charger onsite. Staff helpful and hard working.

Cons:

Nothing

2026-08-09 via Nuitee
O
Orrell solo_traveller gb
9
2026-08-06 via Nuitee
W
Wall family_with_children gb
10
Fantastic. Comfy beds lovely breakfast very friendly staff
Pros:

Staff very accommodating, we had issues with our travel and was going to arrive much later than expected. The person I spoke to on the phone who I apologise for not remembering her name was very courteous and stayed until we arrived.

Cons:

Absolutely nothing

2026-07-25 via Nuitee
B
Brian couple ch
9
Pros:

Friendly and helpful staff! Awesome breakfast and parking space close by.

2026-07-24 via Nuitee
T
Tom family_with_children gb
8
Pros:

Cool local pub, welcoming staff

Cons:

Not a huge car park

2026-07-24 via Nuitee
M
Margaret solo_traveller gb
10
Pros:

Wonderful, friendly staff, a pleasure to return to.

Cons:

Nothing.

2026-07-23 via Nuitee
D
Deborah couple gb
8
2026-07-18 via Nuitee
G
Gill couple gb
10
2026-07-15 via Nuitee