Pazhou XANA Deluxe International Hotel Pazhou Convention and Exhibition Center Changgang Metro Station Branch - Free Shuttle Bus to Canton Fair Complex Dur

Hotels
7.6 (15 reviews)
广州市海珠区昌岗街道信裕路8号(海外花园小区旁) , Guangzhou , cn

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Spotless room
Great location
Plentiful breakfast
Cons:
Mention of being a scam in one review

Categories

Cleanliness
6.35
The room was spotless, indicating good cleanliness.
Service
7.85
The service was excellent, especially the front desk staff.
Location
7.85
Unbeatable location next to the subway station with shopping malls and restaurants.
Room Quality
7.85
The bed was incredibly soft and the bathroom well-designed.
Amenities
7.85
Facilities are complete and well-maintained.
Value for Money
7.85
Great value for money; definitely a first choice for future stays.
Food and Beverage
7.85
Breakfast was plentiful with a great variety and everything tasted amazing.
Overall Experience
7.35
Overall, a satisfactory experience with some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:24

Property Description

Luxurious Accommodation with City Views
Indulge in comfortable rooms equipped with modern amenities, offering a stunning view of the city from your private patio.

Delicious Dining Options
Savor a variety of culinary delights at the on-site restaurant serving authentic Cantonese and Chinese cuisine, catering to various dietary preferences.

Convenient Location with Shuttle Service
Benefit from a strategic location near major attractions and the convenience of a free shuttle bus to the Canton Fair Complex, ensuring a seamless stay.

Book now for an unforgettable experience at XANA Deluxe Hotel Changgang Subway Metro Branch - Free Shuttle Bus to Canton Fair Complex During Canton Fair Period!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 15 reviews
Cleanliness: 6.35
Service: 7.85
Location: 7.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 7.35
M
Miller couple us
10
offers free shuttle bus service to and from the venue
Pros:

The staff speak fluent daily English, which is very helpful. There are plenty of restaurants and supermarkets nearby, including KFC, McDonald’s, Pizza Hut, Cantonese cuisine, Sichuan cuisine and hot pot. Everything you need for daily life is easily accessible.
A special shout-out to staff member Stephen, who was extremely responsible and patiently helped me set up a VPN and exchange RMB.
During my free time, I visited Canton Tower and enjoyed the Pearl River Night Cruise. Guangzhou’s cityscape is truly amazing!

2026-03-26 via Nuitee
C
chloe couple au
10
It offers a shuttle bus service to the exhibition center and even provides free VPN setup
Pros:

It’s very convenient to get to this hotel from the airport. The hotel also sent directions for Terminal 3 in advance, so the location is really easy to find. Check-in was quick—all I needed to provide was my passport. The room was clean, tidy, and quite safe. The hotel is in a quiet area, not right next to a main street. It offers a shuttle bus service to the exhibition center and even provides free VPN setup, which is fantastic.

2026-03-23 via Nuitee
S
silas couple br
10
Todas as pessoas que encontrei durante a viagem foram muito simpáticas, e o serviço de VPN está disponível.
Pros:

Após fazer o pedido, o hotel enviou as instruções de check-in por meio da plataforma e também enviou um vídeo com orientações sobre o transporte de ida e volta do aeroporto pelo WhatsApp, evitando problemas para encontrar o local.

A recepção providenciou um quarto especialmente bom, bastante espaçoso e tranquilo, com um restaurante muçulmano em frente. Também experimentei um hot pot, a refeição chinesa, e a experiência foi ótima.

O hotel oferece ônibus para o pavilhão de exposições, o gerente do hotel fala inglês e a comunicação é bastante fácil. É possível contratar um serviço de VPN para garantir a conexão com a internet na China, e a equipe também pode ajudar na compra de um chip de celular chinês para contatar os expositores locais. Todos usam o WeChat.

2026-03-17 via Nuitee
B
BAKKER couple us
10
Het hotelverblijf was erg rustig. China is werkelijk heel veilig.
Pros:

Na het vliegtuig te zijn gestapt, vind je snel de uitgang en de aansluitpunten. Op de luchthaven zijn er ook wisselkantoren voor vreemde valuta, wat erg handig is. Bovendien is de luchthaven erg mooi.
De incheckprocedure bij het hotel waar ik verbleef, verliep ook snel. De medewerkers spreken Engels, waardoor de communicatie soepel verloopt. Ik zag dat de medewerkers ook AI-software gebruikten.
Tijdens de beurs is het handiger om de Aipay van tevoren te downloaden. Je kunt het gebruiken in winkels, taxi's en restaurants. Automatisch betalen is echt heel gemakkelijk.
Er zijn ook pendelbussen heen en terug naar de beurshal en internetdienstverlening.

2026-03-17 via Nuitee
L
Lukas no couple de
10
Zum Ausstellungszentrum pendelt das Hotel regelmäßig mit einem Shuttleservice. Ich habe schon viele Hotels gebucht, aber
Pros:

Das Hotel ist auch in China eine etablierte Kette und vertrauenswürdig. Das Personal an der Rezeption und die Manager sind sehr freundlich zu ausländischen Gästen. Bei Fragen zur Verpflegung oder zur Anbindung an den Verkehr geben sie gerne hilfreiche Empfehlungen. Probieren Sie unbedingt die typischen kantonesischen Gerichte aus Guangzhou aus.

Die Zimmer sind recht geräumig – ideal für Gäste mit viel Gepäck und längeren Aufenthalten.

2026-03-16 via Nuitee
V
Visser solo_traveller nl
10
Schoon en hygiënisch, vriendelijke service, groot gevoel van veiligheid.
Pros:

De manager tijdens mijn reis naar de beurs was erg aardig. De chauffeur die me na het vliegtuig oppikte, was ook vriendelijk en sprak een beetje Engels.

Het hotelpersoneel was ook zeer behulpzaam en hielp me geduldig bij het wisselen van renminbi bij de Industriële en Handelsbank van China.

Het hotel is niet ver van de beurs en er wordt een heen-en-weer busservice aangeboden. De bus stopt bij Zone B van de beurs, waardoor het erg handig is om naar elke beurshal te gaan.

Het internetprobleem, waar ik vroeger steeds veel hoofdpijn van had, is nu opgelost. Naast het helpen bij het aanvragen van een Chinees telefoonnummer, kan er ook internetdienst geïnstalleerd worden, zodat ik contact kan houden met mijn vrienden in mijn thuisland. Als ik weer naar Guangzhou kom, zal ik hier zeker opnieuw verblijven.

2026-03-16 via Nuitee
K
Kittiya couple th
10
โรงแรมนี้สภาพแวดล้อมสง่างาม ฝ่ายต้อนรับบริการอบอุ่นใจและรอบคอบ ห้องพักกว้างขวาง สะอาด รุ่งเรืองสว่าง อุปกรณ์ครบครัน สุขภ
2026-03-15 via Nuitee
D
Daniel couple sg
10
Thank you for the platform and the staff.
Pros:

The hotel is in a very convenient location. I use the hotel’s airport pick-up service. I arrived in the evening, and the traffic was smooth.
The staff were very friendly and offered to help me connect to the internet right away. Best of all, they assisted me in setting up a VPN, so I could finally contact my family.
There is also a free shuttle bus to and from the Canton Fair, which goes directly to the venue. The hotel is conveniently located between the three exhibition halls, so it’s close to all of them.
The rooms are clean and tidy. Only guests staying at the hotel can access the upper floors by swiping their room cards, which makes you feel very safe.
I also learned something new: kapok is also known as the Hero Flower, and it’s the city flower of Guangzhou. It’s really beautiful.
I tried taking the Chinese subway, and it was amazing and incredibly modern.

Cons:

Everything is good. I will continue to choose Guangzhou in the future.

2026-03-10 via Nuitee
M
Mayumi extended_group jp
1
Pros:

It is a scam.

2025-11-23 via Nuitee
C
Charlotte Rose couple us
10
Pros:

The hotel’s facilities are complete and well-maintained, and everything is clean and tidy. The service is excellent — especially the front desk staff, who were warm and welcoming. Check-in and check-out were quick and efficient. Definitely a five-star experience! The staff’s attitude was amazing — highly recommended 👍. Hot water in the bathroom came on quickly, and overall, every detail of the service was thoughtful and well done.

2025-10-10 via Nuitee
E
Elizabeth Grace couple us
10
Pros:

My stay was absolutely wonderful!
From the moment I checked in, the front desk staff were warm, professional, and efficient. They not only handled the check-in quickly but also kindly recommended fun places to visit nearby.

The room was spotless — not a single flaw to point out. The bed was incredibly soft and comfortable, like sleeping on a cloud, and I had a perfect night’s rest. The bathroom was well-designed with a dry and wet separation, and the toiletries were of good quality.

The hotel’s location is unbeatable — right next to the subway station, with shopping malls and restaurants all around. Breakfast was plentiful with a great variety of both Chinese and Western options, and everything tasted amazing!

With such great value for money, this hotel will definitely be my first choice when I come back!

2025-10-10 via Nuitee
S
Stamen group ch
9
Superb
Pros:

Very comfortable room and breakfast with Asian food

Cons:

No personal speaking English
But managing with digital translation

2025-03-01 via Nuitee
G
Guadalupe solo traveller kh
7
Good
Pros:

The beds are very comfortable, the cleaning services in the room are good. The breakfast area is very clean, and serves tasty local food.

Cons:

The hotel asked me for my card and ended up charging me twice the amount of the accommodation on my prepaid-non refundable booking The front desk kids need training and other languages skills. yes, they are lovely but they seem to be scared about making mistakes so they cannot bring solutions. The whole hotel has cigarette stench, and is loud at all times.specially at night when drunken guests come back from the bars and they shout or argue in the corridors. The person who answers messages in Booking gives inaccurate or misleading information to simple questions like"how can I get there from the airport?" The answer was something like "is difficult to explain, get a cab"!

2024-12-20 via Nuitee
B
Brian review category business travellers us
1
STAY AWAY 0/10
Pros:

Property is poorly maintained and the entrance is near impossible to get luggage up.

Cons:

The staff were incompetent and didnt know how to handle an international guest. 0/10 stay away. Rooms have 0 soundproofing and you can hear people yelling all night. Strongly strongly DO NOT COME HERE HONESTLY.

2024-12-07 via Nuitee
H
Harsh review category business travellers in
1
I recently had a very frustrating experience with the XANA Deluxe Hotel Changgang Subway Metro Branch, and I feel compel
Pros:

I recently had a very frustrating experience with the XANA Deluxe Hotel Changgang Subway Metro Branch, and I feel compelled to share it.

I made a booking through Booking.com for a stay from November 26th to 28th. However, the hotel altered my booking dates without any prior notice or consent from me. To make matters worse, I was forced to pay the hotel directly for the entire stay, only to find out that the hotel also charged my credit card for the same booking via Booking.com, resulting in a double charge.

I contacted Booking.com to report the issue, and fortunately, they are assisting with the matter. But the entire situation has been incredibly frustrating. The hotel’s actions were not only unauthorized but also borderline fraudulent. I am still waiting for a resolution, including a refund for the duplicate charge and a guarantee that they will not make any further unauthorized changes to my booking.

I would advise anyone considering staying at this hotel to be extremely cautious. Double-check your bookings, monitor your payments closely, and be prepared for a potentially stressful experience if things go wrong.

Cons:

I recently had a very frustrating experience with the XANA Deluxe Hotel Changgang Subway Metro Branch, and I feel compelled to share it.

I made a booking through Booking.com for a stay from November 26th to 28th. However, the hotel altered my booking dates without any prior notice or consent from me. To make matters worse, I was forced to pay the hotel directly for the entire stay, only to find out that the hotel also charged my credit card for the same booking via Booking.com, resulting in a double charge.

I contacted Booking.com to report the issue, and fortunately, they are assisting with the matter. But the entire situation has been incredibly frustrating. The hotel’s actions were not only unauthorized but also borderline fraudulent. I am still waiting for a resolution, including a refund for the duplicate charge and a guarantee that they will not make any further unauthorized changes to my booking.

I would advise anyone considering staying at this hotel to be extremely cautious. Double-check your bookings, monitor your payments closely, and be prepared for a potentially stressful experience if things go wrong.

2024-12-01 via Nuitee
M
Manny review category business travellers us
10
Let's keep up the good work keep going
Pros:

The Staff, specially. the Manager of the Hotel,
Mr. Cao
His a blessing to have him in your staff,
Extremely Professional, helpful,curious and very cooperative.

Cons:

Halal food and vegetarian dishes can be a good addition to attract new and variety of new hotel guests.
Regards and best wishes, see you next year in Spring Canton Exhibition in May 2025
This is all because of Mr Cao the Manger and his lovely staff.
Manny Na,ir
185 1460 3305

2024-11-16 via Nuitee
P
Pieter review category business travellers au
7
No complaints
Pros:

Very clean. Plenty of restaurants nearby.

Cons:

The Hotel is actually a 10 minute walk from Changgang Metro which was a bit daunting, but luckily the Waze map could find it. The Booking,com confirmation does not give the address in Chinese so ordering a DiDi (local Uber) was not an option. To use DiDi one needs to be able to copy and paste the Chinese text.

2024-10-17 via Nuitee