Springfield Hotel & Health Club

Hotels
8.5 (663 reviews)
A55 Expressway, Pentre Halkyn , Halkyn , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Clean rooms
Cons:
Cold rooms
Noise from adjacent rooms

Categories

Cleanliness
8.58
The hotel was reported as spotless and very clean.
Service
9.05
Staff were friendly and attentive, contributing positively to the experience.
Location
8.59
Ideal location for guests; access to main roads was easy.
Room Quality
7.54
Some guests reported issues such as thin walls and a cold room.
Amenities
8.07
Included great spa facilities but some indicated a desire for a swimming pool.
Value for Money
8.53
Many guests felt the hotel provided good value for the price.
Food and Beverage
9.08
Food quality was highly praised by multiple guests.
Overall Experience
8.55
Overall, guests had a pleasant experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:59

Property Description

Welcome to Springfield Hotel & Health Club
Experience stylish accommodation with free WiFi, a vibrant Restaurant & Bar, and a newly opened "32A Health Club & Spa" featuring a gym, sauna, steam room, and hot tub.

Fabulous Location
Conveniently situated at Junction 32A of the A55 in Pentre Halkyn, Holywell, enjoy stunning views over the River Dee and easy access to Chester and North Wales.

Luxurious Amenities
Relax in spacious guestrooms with en suite bathrooms and Freeview TV. Indulge in complimentary access to the Health Club & Spa for guests 16 years and over, offering state-of-the-art equipment and a variety of spa treatments.

Book your stay now at Springfield Hotel & Health Club for a memorable experience!

Important information:

Please note full payment is required upon check-in for all bookings.

When booking more than 5 rooms, different policies and additional supplements may apply.

No pets are allowed in the hotel with the exception of Guide Dogs.
All bedrooms are nonsmoking.

Please note that the beauty salon is now open for appointments only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £16 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 663 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
L
Lee couple gb
10
2026-07-03 via Nuitee
J
Joan solo_traveller gb
8
2026-07-03 via Nuitee
L
Lee couple gb
8
2026-07-02 via Nuitee
H
Hugh solo_traveller gb
7
Did the job.
Pros:

Convenient for work liked the gym

Cons:

Room had a funny smell as if the previous occupant had been smoking. Couldn’t get rid of it.

2026-07-02 via Nuitee
J
Jill couple gb
8
2026-06-29 via Nuitee
L
Laura solo_traveller gb
10
2026-06-28 via Nuitee
T
Thornton1982 solo_traveller gb
7
2026-06-27 via Nuitee
D
David solo_traveller gb
10
Great overnight stay
Pros:

Staff were very welcoming. Food was excellent, great choice, well presented, excellent breakfast with plenty of choice. Room was comfortable (although a little hot in the heatwave) but fans available to help cool the room.

2026-06-26 via Nuitee
P
Penelope solo_traveller gb
9
Pros:

The staff were very friendly and helpful.
The food was delicious.
The outlook from our rooms, 54 and 55, was lovely over the field. It had sheep with lambs and swallows flying over.

Cons:

No lift to help my friend who had had a knee replacement.

2026-06-26 via Nuitee
B
Belen couple es
4
Las instalaciones y el spa prometen, pero el servicio al cliente, la rigidez de sus normas ocultas y
Pros:

El hotel spa en sí está bien, el servicio de masajes fue muy bueno.

Cons:

Servicio de limpieza inaceptable y mala atención: No nos limpiaron la habitación ni nos cambiaron las toallas en toda la estancia. Al quejarnos en recepción, en lugar de disculparse, nos echaron la culpa a nosotros. Nos dijeron que al hacer el check-in no habíamos marcado la casilla de "SÍ" para la limpieza. Al dejarla en blanco (porque nadie nos advirtió de esta extraña política y asumes que la limpieza está incluida), el hotel da por hecho que no la quieres. Una gestión pésima y una atención al cliente soberbia.

Cama demasiado pequeña: Sabíamos que la habitación era pequeña porque nos habían avisado, pero la cama era de 135 cm. Que la habitación sea pequeña no significa que la cama tenga que ser incómoda para dos personas; es algo que deberían especificar claramente.

Problemas de logística (Solo una llave): Solo te entregan una llave por habitación. Como la puerta solo se puede cerrar pasando la llave, la logística es imposible si uno baja a desayunar y la otra persona se queda en la habitación o en el baño, la puerta se queda abierta....

Conclusión: Las instalaciones y el spa prometen, pero el servicio al cliente, la rigidez de sus normas ocultas y los detalles de comodidad dejan muchísimo que desear. No volvería.

2026-06-25 via Nuitee
M
Michael solo_traveller gb
9
2026-06-21 via Nuitee
C
Conor A. solo_traveller ie
7
Pros:

It was cheap and cheerful. We we're over for a wedding near buy so it suited our needs.

2026-06-18 via Nuitee
K
Kaz solo_traveller gb
8
2026-06-15 via Nuitee
N
Noah couple gb
10
2026-06-13 via Nuitee
A
Andrew couple gb
7
2026-06-13 via Nuitee
M
Michelle solo_traveller gb
10
Great hotel, perfect location for visiting family
Pros:

Lovely, relaxed and clean. Bedrooms were spotless.
Bar area very nice. Breakfast was good value.

Cons:

Beds were a bit firm but everything else perfect.

2026-06-07 via Nuitee
N
Noah couple gb
10
2026-06-07 via Nuitee
D
Dawn couple gb
10
Expectional
Pros:

We always stay at the Springfield and always have a great stay.
The staff are always amazing, the beds are so comfortable and the breakfast is exceptional.
The hotel is central to many locations.

2026-06-07 via Nuitee
B
Bartos solo_traveller ch
9
2026-06-05 via Nuitee
P
peter solo_traveller gb
10
2026-05-31 via Nuitee