Tucan Suites Tarapoto - Hotel Asociado Casa Andina

Hotels
Casa Andina
8.7 (102 reviews)
Jr. 1ero de Abril 315, Banda de Shilcayo , Tarapoto , pe

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Atención del personal
Comodidad de las habitaciones
Excelente comida
Cons:
Fuga en el baño
Incumplimiento de horarios
Problemas de limpieza

Categories

Cleanliness
8.03
La limpieza a detalle es una oportunidad de mejora.
Service
9.5
La atención del personal y el servicio de traslado fueron positivos.
Location
9.04
La vista a la laguna es destacada.
Room Quality
8.99
Habitaciones cómodas y buen funcionamiento del aire acondicionado.
Amenities
8.52
Aunque no hay spa, las instalaciones son muy cómodas.
Value for Money
7.98
El desayuno tiene falta de variedad para el precio pagado.
Food and Beverage
8.53
Excelente desayuno y almuerzo, aunque hubo problemas de disponibilidad durante el horario de servicio.
Overall Experience
9
En general, la estancia fue aceptable y se disfrutó de buenas vacaciones.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:36

Property Description

Luxurious Self-Catering Accommodation
Tucan Suites Tarapoto - Hotel Asociado Casa Andina offers modern apartments with top-notch amenities like a flat-screen TV, air conditioning, and a full kitchenette. Enjoy the convenience of a dishwasher and microwave, along with the comfort of a private bathroom with complimentary toiletries.

Convenient Facilities and Services
This hotel provides a range of services including a grocery delivery service, meeting facilities, and a helpful tour desk. Guests can also take advantage of the outdoor pool with a stunning view and enjoy free parking during their stay.

Ideal Location for Exploring
Situated near key attractions like the Main Square, Shilcayo River, and Banda de Shilcayo neighbourhood, Tucan Suites Tarapoto - Hotel Asociado Casa Andina offers a prime location for guests to explore the beauty of Tarapoto. Book now for an unforgettable stay!

Important information:

Please note that the property does not take responsibility for cancelations caused by extreme weather conditions, strikes, social conflicts, personal reasons or delays in transportation. The property's cancellation policy will apply under all these conditions.

Please note there is an extra charge for children staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 12 years old stay for US$7.50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 102 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.04
Room Quality: 8.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 9
Y
Yves couple ch
5
Pros:

Gutes Konzept

Cons:

Leider null Flexibilität bei der Umbuchung. Unser Reisebus wurde wegen Wetter annulliert. Das Hotel hatte null Verständnis und somit zahlten wir 2 Nächte und schliefen nur eine Nacht dort. Schade, dass Hotel war fast leer ….

2026-02-11 via Nuitee
L
Luis Ernesto couple se
8
Pros:

Poolen, restaurangen, rummet

Cons:

Inget

2026-02-10 via Nuitee
C
Carolina extended_group co
9
Pros:

Durante la estadía no pudimos tomar el desayuno ya que salíamos muy temprano para visitar a clientes retirados de la zona, como sugerencia podrían implementar un desayunito express para los viajeros que por el horario non pueden tomar el servicio (jugo y sándwich).

2026-01-20 via Nuitee
R
Rosa extended_group us
10
Awesome !
Pros:

Confortable. Excelente desayuno. Staff muy amable

2026-01-20 via Nuitee
C
Carolina extended_group co
9
Confort, Tranquilidad y Servicio
Pros:

Buena Atencion, nos apoyaron varios días para poder dar uso al parqueadero el cual es limitado

Cons:

Todo estuvo bien

2026-01-20 via Nuitee
J
Jaime family_with_children pe
9
2026-01-19 via Nuitee
P
PAOLA couple pe
1
Pros:

MUY BASICO , NO PARECE DE CASA ANDINA, ESPERABA ALGO MEJOR

2026-01-19 via Nuitee
D
DORIS family_with_children pe
10
FELIZ
Pros:

TODO ESTUVO MUY BUENO, EL DESAYUNO ESPECTACULAR, TAMBIEN LA COMIDA

Cons:

HUBIERA QUERIDO Q FUNCIONE LA TINA JACUZZI

2026-01-19 via Nuitee
V
Valeria couple pe
9
Pros:

Comida, cuarto y personal

2026-01-15 via Nuitee
K
Kristel couple pe
8
Pros:

Si

Cons:

La falta de un televisor smart para poder ver Netflix

2026-01-13 via Nuitee
C
Celinda extended_group pe
9
Linda experiencia donde regresaremos pronto
Pros:

La comida, las instalaciones

Cons:

Pared sin pintar, deteriorada por humedad en la fachada de mi apartamento

2026-01-07 via Nuitee
P
Pascale family_with_children fr
7
Pros:

Le restaurant : on y dîne très bien.
La piscine
La chambre est spacieuse

Cons:

Le canapé était sale. La tv à l'angle de la SDB : je me suis cogné la tête fort. La chaleur intense à l'étage.
L'eau parfumée pour recharger les bouteilles. Goût trop sucré.

2026-01-06 via Nuitee
H
Heinz family_with_children pe
10
2026-01-02 via Nuitee
J
Jose Roberto couple us
10
Excellent, reasonably priced. Well located.
Pros:

Muy bueno, muy completo, el servicio excelente.

Cons:

Nothing.

2025-12-18 via Nuitee
H
Heidi couple pe
9
2025-12-17 via Nuitee
P
Piero extended_group pe
10
Pros:

la comida 100 puntos, las habitaciones geniales

Cons:

todo bien

2025-12-16 via Nuitee
S
sylvain family_with_children do
8
2025-12-12 via Nuitee
S
Sebastian Aguedo family_with_children pe
9
Lo ju, tienen buen aire acondicionado que es vital en Taracity
2025-12-10 via Nuitee
M
Maria Teresa family_with_children pe
10
Relinda
Pros:

Todo muy lindo

Cons:

Hubo reparaciones o construcciones durante nuestra estadía y el ruido era molesto

2025-12-10 via Nuitee
P
Paul family_with_children pe
7
2025-11-24 via Nuitee