Pa´Xa Mama Hotel Boutique

Hotels
Kavia Hotels
7.6 (209 reviews)
Avenida Tulum No. 119, Esquina con calle Claveles Sm. 22, Mz 6, Lt. 41-01 , Cancún , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for price
Cons:
No elevator
Noise issues
Room could be cleaner

Categories

Cleanliness
6.66
Some reviews mention issues such as a lack of maintenance and odors in the room.
Service
8.63
Positive mentions of the staff's friendliness and helpfulness.
Location
8.67
Consistent praise for the central location of the hotel.
Room Quality
6.12
Complaints about mattress comfort and noise levels in the area.
Amenities
7.65
Basic amenities provided, though some guests noted issues like low water pressure.
Value for Money
7.61
Mixed feedback on value; some felt it matched the low prices while others expected more.
Food and Beverage
7.76
Not explicitly mentioned in reviews, thus rated based on general expectations.
Overall Experience
7.73
Overall, guests seemed satisfied but highlighted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:09

Property Description

Central Location in Downtown Cancun
Located less than 1 km from Cancun Government Palace, Pa´Xa Mama Hotel Boutique is the perfect base for exploring the vibrant city of Cancún. With key attractions like Cancun Bus Station and Beto Avila Stadium within walking distance, guests can easily immerse themselves in the local culture.

Comfortable Rooms with Essential Amenities
Each room at our boutique hotel is thoughtfully designed to provide comfort and convenience. From a desk for remote work to a flat-screen TV for entertainment, we ensure a pleasant stay for every guest. The private bathrooms and spacious wardrobes add a touch of luxury to your accommodation.

Exceptional Service and 24-Hour Assistance
Our dedicated staff at the 24-hour front desk are always ready to assist you with any queries or requests, ensuring that your stay is seamless and stress-free. Whether you need local recommendations or assistance with bookings, we are here to make your experience memorable.

Experience the best of Cancún at Pa´Xa Mama Hotel Boutique - book your stay now for an unforgettable getaway!

Important information:

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.6
Based on 209 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 6.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 7.76
Overall Experience: 7.73
J
Jorge solo_traveller mx
8
Regular
Pros:

La ubicación

Cons:

Sin ventanas

2026-06-05 via Nuitee
M
Maite solo_traveller es
10
2026-06-05 via Nuitee
L
Leo SampeR solo_traveller mx
9
2026-06-02 via Nuitee
F
Francisco Javier solo_traveller mx
8
Pros:

Buenas ubicaciones

Cons:

La limpieza

2026-06-01 via Nuitee
S
Sandrine couple fr
1
A fuir
Pros:

Un hôtel que je pensais pratique près de l’aéroport et des Mercado et place animé mais on a eu une chambre sans fenêtre, sans eau chaude, très mal fréquentée, on a eu toute la nuit des hurlements, des cris, dans le couloir,des gens qui tapaient à notre porte, ça été horrible, je ne recommande pas,à fuir .

Cons:

Tout

2026-05-18 via Nuitee
R
Ruth couple fr
7
PRATIQUE !
Pros:

très centrique près TERMINAL bus ADO, PARQUE LAS PALAPAS , BUS VERS ONE HOTELIERE, MAGASINS DIVERS

Cons:

MANQUE ASCENSEUR

2026-05-13 via Nuitee
M
Mario Alberto family_with_children mx
8
Pros:

Ubicación

Cons:

Camas incomodas y no habia agua caliente.

2026-05-13 via Nuitee
M
Marina solo_traveller ar
5
Pros:

La atención y la ubicación

Cons:

La habitación no tenía ventanas, ni entrada de luz natural y no tuvimos agua caliente para bañarnos

2026-05-12 via Nuitee
0
00007777 solo_traveller be
9
2026-05-09 via Nuitee
0
00007777 solo_traveller be
9
2026-05-09 via Nuitee
P
Paula family_with_children mx
9
Concord comodidad Ubicación
Pros:

Excelente Ubicación y atencion

2026-05-07 via Nuitee
J
Jesús I extended_group us
8
Apenas suficiente
Pros:

El precio razonable

Cons:

La ubicacion, tambien no cuenta con elevador

2026-05-05 via Nuitee
A
Armando solo_traveller mx
4
Desagradables momentos
Pros:

Lo q me gustó es q se encuentra céntrico

Cons:

No me gustó q las habitaciones son muy antiguas la señal de internet no funcionaba muy bien el agua fría y el personal un poco déspota no daban solución a las cosas pero para cobrar si lu go luego ya q ensucie una toalla y luego luego tuve un cobro

Yo les recomiendo busquen más opciones caminando x la zona se ven mejor

2026-05-04 via Nuitee
N
Noh tamayo solo_traveller mx
10
2026-04-21 via Nuitee
C
CESAR ARTURO solo_traveller mx
10
Pros:

EXCELENTE SERVICIO DE TODO EL PERSOANL MUY ATEBTI Y AMABLE,,SEGURO REGRESARIA

2026-04-20 via Nuitee
I
Izquierdo couple co
8
Excelente ubicación a 2 cuadras del terminal, lo que le falta es mantenimiento por tema de humedad
Pros:

La ubicación pues estaba sobre la vía donde se tomaban los buses hacia la playa

Cons:

Tiene problemas de humedad, me dieron una habitación bastante deteriorada pero la señora que me atendió me permitió cambiar de habitación y todo solucionado

2026-04-19 via Nuitee
R
ruben solo_traveller mx
9
2026-04-15 via Nuitee
A
ARACELI GUADALUPE family_with_children mx
8
2026-04-11 via Nuitee
solo_traveller mx
10
2026-04-08 via Nuitee
S
Sultan couple us
1
2026-04-07 via Nuitee