Pa´Xa Mama Hotel Boutique

Hotels
•
Kavia Hotels
7.6 (179 reviews)
Avenida Tulum No. 119, Esquina con calle Claveles Sm. 22, Mz 6, Lt. 41-01 , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for price
Cons:
No elevator
Noise issues
Room could be cleaner

Categories

Cleanliness
6.66
Some reviews mention issues such as a lack of maintenance and odors in the room.
Service
8.63
Positive mentions of the staff's friendliness and helpfulness.
Location
8.67
Consistent praise for the central location of the hotel.
Room Quality
6.12
Complaints about mattress comfort and noise levels in the area.
Amenities
7.65
Basic amenities provided, though some guests noted issues like low water pressure.
Value for Money
7.61
Mixed feedback on value; some felt it matched the low prices while others expected more.
Food and Beverage
7.76
Not explicitly mentioned in reviews, thus rated based on general expectations.
Overall Experience
7.73
Overall, guests seemed satisfied but highlighted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:09

Property Description

Central Location in Downtown Cancun
Located less than 1 km from Cancun Government Palace, Pa´Xa Mama Hotel Boutique is the perfect base for exploring the vibrant city of Cancún. With key attractions like Cancun Bus Station and Beto Avila Stadium within walking distance, guests can easily immerse themselves in the local culture.

Comfortable Rooms with Essential Amenities
Each room at our boutique hotel is thoughtfully designed to provide comfort and convenience. From a desk for remote work to a flat-screen TV for entertainment, we ensure a pleasant stay for every guest. The private bathrooms and spacious wardrobes add a touch of luxury to your accommodation.

Exceptional Service and 24-Hour Assistance
Our dedicated staff at the 24-hour front desk are always ready to assist you with any queries or requests, ensuring that your stay is seamless and stress-free. Whether you need local recommendations or assistance with bookings, we are here to make your experience memorable.

Experience the best of Cancún at Pa´Xa Mama Hotel Boutique - book your stay now for an unforgettable getaway!

Important information:

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.6
Based on 179 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 6.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 7.76
Overall Experience: 7.73
G
Giorgia • extended_group • it
7
Pros:

Le camere erano belle

Cons:

Troppi problemi con i bagni mal funzionanti e con la manutenzione

2026-02-13 • via Nuitee
L
Linda D'Onofrio • family_with_children • es
3
Pros:

La ubicación

Cons:

La habitación olía mal. El agua caliente no funcionaba. Hubo ruido durante toda la noche.

2026-02-11 • via Nuitee
I
Iqbalpreet • couple • ca
3
2026-02-08 • via Nuitee
J
Jose • couple • cr
10
Bendiciones
Pros:

Gracias

2026-02-08 • via Nuitee
F
felipe • family_with_children • mx
9
Excelente ubicación
Pros:

Ubicación precio y buen trato

Cons:

Muy pequeño estacionamiento

2026-01-29 • via Nuitee
S
Steven • family_with_children • cr
7
Pros:

La ubicación ya que había mucho comercio y restaurantes cerca del hotel.

Cons:

La ducha nunca funcionó por lo que no tuvimos agua caliente en el hospedaje y en algunos casos no llegaba la suficiente agua.

2026-01-28 • via Nuitee
A
Avila • family_with_children • mx
8
Pros:

La.ubicación

Cons:

Las almohadas son un martirio y hay mucho ruido no vigilan a los huéspedes, olía a cigarro y se reporto y nada q hicieron caso

2026-01-23 • via Nuitee
J
JOSE ROEL • family_with_children • mx
8
Pros:

Ubicación

Cons:

Nos cambiaron de habitación sn previo aviso y no pusieron toallas y les falto poner en las camas cobija

2026-01-20 • via Nuitee
A
Astryd • family_with_children • pa
8
Agradable
Pros:

Que todos los días me limpiaban la habitación

Cons:

Que la habitación no tenía una nevera pequeña

2026-01-19 • via Nuitee
F
Fatima • family_with_children • mx
10
2026-01-17 • via Nuitee
G
Gabriel • solo_traveller • ca
6
2026-01-09 • via Nuitee
M
Merilyn • solo_traveller • cr
6
2026-01-03 • via Nuitee
F
felipe • family_with_children • mx
8
Pros:

La ubicación y precio

Cons:

Que no hay elevador y subimos maletas hasta dos pisos. Pero todo bien

2026-01-03 • via Nuitee
S
Sergio Arturo • family_with_children • mx
6
Pros:

La ubicación

Cons:

Te hacen firmar una hoja responsiva por si hacen daño o desperfecto al inmueble, pero tenía una fuga enorme en el lavabo y no fueron a revisar cuando lo reportamos 🤷

2025-12-25 • via Nuitee
J
José Emmanuel • extended_group • mx
10
Buena opción para quedarse en Cancún centro
Pros:

La ubicación

Cons:

Es un poco ruidosa la zona

2025-12-18 • via Nuitee
R
Rafael • family_with_children • mx
9
Pros:

Que nos ayudarán a resguardar nuestro equipaje antes y después y que nos prestaran una habitación para cambiarnos

Cons:

Que tardaba mucho en salir el agua caliente

2025-12-17 • via Nuitee
A
Aguilar • family_with_children • mx
10
2025-12-16 • via Nuitee
C
cortes • family_with_children • mx
9
2025-12-09 • via Nuitee
R
Robles • family_with_children • mx
2
Se podria mejorar es muy viejo
Cons:

Los colchones

2025-12-06 • via Nuitee
J
Julio • solo_traveller • au
6
Outstanding
Pros:

Near the central bus station

Cons:

Very nice

2025-12-05 • via Nuitee