Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Fantastic food quality
Cons:
Poor cleanliness
Shoddy room quality

Categories

Cleanliness
5.99
Several reviews indicated the hotel was dirty and poorly maintained.
Service
9.46
The service of the staff improved a lot since our last visit.
Location
10
Very well located in the heart of Poblado.
Room Quality
6.95
Rooms were described as shoddy and poorly managed.
Amenities
8.48
Amenities were generally good, but some issues noted with the jacuzzi.
Value for Money
6.94
Guests felt that price did not match the quality and maintenance of the property.
Food and Beverage
9.99
Restaurants offer fantastic and high-quality dishes.
Overall Experience
9.37
Mixed feelings based on various pros and cons from reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Rooftop Pool and City Views
Wake - branded residences offers a luxurious stay with a rooftop pool and stunning city views. The perfect spot to unwind and enjoy the skyline.

Fully Equipped Kitchen and Balcony
Each unit features a fully equipped kitchen with modern appliances, ideal for cooking meals. Additionally, enjoy the fresh air from your private balcony overlooking the city.

Convenient Location and Free Amenities
Located just 1 km from El Poblado Park, guests can easily explore the city. Enjoy free WiFi, parking, and access to a sun terrace. Don't miss the chance to experience comfort and convenience at Wake - branded residences.

Important information:

This accommodations is not suitable for stag or hen parties or similar parties, and people not registered on the booking are not allowed to enter,This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 158 reviews
Cleanliness: 5.99
Service: 9.46
Location: 10
Room Quality: 6.95
Amenities: 8.48
Value for Money: 6.94
Food and Beverage: 9.99
Overall Experience: 9.37
M
Mario • extended_group • es
10
2026-01-20 • via Nuitee
P
Parisa • solo_traveller • us
8
2026-01-20 • via Nuitee
A
Alexis • extended_group • co
10
Cons:

Se fue el agua por unas horas

2026-01-19 • via Nuitee
K
Kevin • couple • fr
4
Pros:

Great location but very strict on guests and facilities are not great except for gym

Cons:

Guest policy

2026-01-07 • via Nuitee
F
Fco Alberto • couple • es
10
Pros:

La ubicacion y privacidad

Cons:

Todo bien

2026-01-06 • via Nuitee
D
Dudek • extended_group • pl
10
2025-12-26 • via Nuitee
L
Luis • solo_traveller • us
7
It’s was great place but the rules after 10 is to strict
Pros:

The place was clean, fancy and beautiful view

Cons:

I the pool wasn’t working, also having no one to go in after 10 is not fair I think you should be able to bring anyone, that rule needs to get explained better to me

2025-12-11 • via Nuitee
V
Valentina • extended_group • gb
9
Pros:

Everything was fantastic. The only thing I would have changed was to have had a hairdryer available. Otherwise all great.

Cons:

Nothing

2025-12-05 • via Nuitee
J
Janusz • extended_group • pl
10
2025-12-04 • via Nuitee
B
Bobbie • extended_group • at
1
Don‘t book here.
Pros:

Absolutely nothing!

Cons:

It was dirty, the place was put together without any care. A lot of stuff just broken or didn‘t work at all. And the best of all, they misled us with the pictures advertisement pictures! The construction was not showm on the ads, they were already pretty old and not true to reality! If you like to reside directly next to a construction site, be their guest! This construction site will surely remain for 1-2 years. Unbelievable bad!

2025-11-22 • via Nuitee
B
Bobbie • extended_group • at
1
Avoid at all costs! There are much better properties around.
Pros:

Nothing at all.

Cons:

our jacuzzi was broken everytime we wanted to use it. 5x times in total. The balcony door of the smaller bedroom did not seal properly and it let every sound from the outside through loud and clear. With a construction site right next to the building, which meant you would be woken up loud and clear by the contruction from 6:30 am every morning. The room was extremely dirty, walking around with socks or bare feet meant you had completely black feet after stepping around for just a few steps. The property was shoddy, nothing lined up, all seemed to be put together by a child. Cards having to be reset multiple times at the reception. Sound system that was installed was broken. The shower and toilet were cheaply made plastics. Chewing gum stuck in the carpet. Unbelievable. I can sadly only add 4 photos, but the door handle photo should tell you enough, about how the rest of the place was put together.

2025-11-22 • via Nuitee
S
Sierra • family_with_children • au
10
Beautiful hotel apartment style accommodation.
Pros:

The room was exceptional! Far exceeded our expectations and the jacuzzi on the patio was an added bonus!!

Cons:

I didn’t like that there were no exhaust fans in the bathrooms, only vents to the outside hallways/corridor which meant it could get quite noisy at times (though this was solved by closing bathroom doors at night!). Also don’t use the washer dryer - it took 10yrs to dry our clothes and most were still damp!!

2025-11-18 • via Nuitee
M
Miriana • family_with_children • co
10
Perfecto para descansar
Pros:

Nos encantó el edificio y todas sus amenidades, buen diseño en cada habitación, muy cómodo!

Cons:

El sonido del gym

2025-11-12 • via Nuitee
J
Jorge • couple • co
9
2025-10-27 • via Nuitee
A
albert • couple • co
10
2025-10-16 • via Nuitee
P
Princess • extended_group • us
10
2025-10-10 • via Nuitee
L
Larry • extended_group • us
10
Excellent
Pros:

Great rooftop pool and view

2025-10-01 • via Nuitee
P
Pramod • extended_group • za
10
2025-09-07 • via Nuitee
K
Kiara • extended_group • us
10
2025-09-07 • via Nuitee
F
Fufu • extended_group • pa
2
Poor value for a lot of money, badly maintained apartment../
Pros:

very well located in the heart of Poblado. The downstairs restaurants offer fantastic and high quality dishes. The service of the staff improved a lot since our last visit about a year ago

Cons:

Especially in respect of the high pricing of the property the quality and size of the apartment is very poor and it needs urgent maintenance. It once was a great property but after 10+ years it's glamour is completely gone; Just look at the pictures!

The most disgusting is the dirty bed frame, full of body grease and dirt!
The second was the smelly Jacuzzi water. The staff seem to just change the water but are not cleaning the hoses and filter system with adequate cleaner and disinfectant. The cover is completely deteriorated..

Plastic floor tiles are bending up. The hand wash basins are full of non removable discoloration and stains. Paint is chipping of appliances and walls. Terrace furniture is full of dirt and stains.

Apt 315 is located right above the gym and dance studios. So you hear constantly bumping weights and loud blasting music so that we often needed to close the windows to be able to talk.

No privacy in jacuzzy as there is a public hallway next to the terrace without privacy screen.

2025-09-03 • via Nuitee