Hotel Santa Fe del Parque

Hotels
8.1 (1863 reviews)
Calle 8 Número 9-2 A 9-122, La Barranca , Medellín , co

Facilities

Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Buena ubicación
Limpieza
Cons:
Mala atención
Falta de servicios

Categories

Cleanliness
7.68
Guest mentioned that the hotel was clean but had issues like loud music that disrupted sleep, indicating inconsistent cleanliness standards.
Service
7.15
Negative feedback about staff being rude and unhelpful indicates poor service experience.
Location
9.19
Multiple reviews praised the convenient and central location.
Room Quality
7.64
Comments about basic room amenities suggest a lack of luxury and comfort.
Amenities
8.17
Facilities like the pool and parking were appreciated, though some amenities were noted to be lacking.
Value for Money
8.13
Some felt the price was too high for the services, indicating concerns about value.
Food and Beverage
8.68
Positive mentions of breakfast quality and variety.
Overall Experience
8.15
A mix of positive and negative comments suggest a decent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-03 10:07

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Garden Oasis
Hotel Santa Fe del Parque boasts an inviting outdoor swimming pool, perfect for a refreshing dip under the sun. Surrounded by a lush garden and a relaxing terrace, guests can unwind in a tranquil oasis away from the hustle and bustle.

Gourmet Dining and Nightlife Experience
Indulge in exquisite culinary delights at the hotel's restaurant, offering a diverse menu to satisfy every palate. After dinner, guests can enjoy the vibrant nightlife at the accommodation's nightclub, creating unforgettable memories during their stay.

Exceptional Service and Convenience
With attentive staff available 24/7 at the front desk, guests can expect top-notch service throughout their visit. The hotel also offers free private parking, ensuring a hassle-free experience from arrival to departure.

Book your stay at Hotel Santa Fe del Parque for a memorable and luxurious getaway.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.1
Based on 1863 reviews
Cleanliness: 7.68
Service: 7.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.15
C
CARLOS MARIO solo_traveller es
9
2026-05-09 via Nuitee
E
Estelle solo_traveller fr
6
Je suis partagée ...
Pros:

La piscine, le petit déjeuner inclus, l'accueil. Le fait de pouvoir laisser sa clé à la réception pour aller se balader.
La climatisation dans la chambre.

Cons:

Invasion de fourmis dans la salle de bain, serviettes pas propres, cheveux et poils retrouvés entre l'alèse et le drap housse.
Pas de draps du dessus, quand je l'ai demandé la première fois on m'a dit OK, et quand je suis passé le soir pour le récupérer changement de personnel on m'a dit non pas besoin la couverture "moumoute" est là pour ça. J'ai finalement décidé de dormir dans mon sac à viande pour plus de confort.
La piscine mériterait un coup de propre. Les chaises longues sont cassées dans l'ensemble.
L'utilisation du billard à 00h, ayant une chambre juste en dessous le bruit est infernale.

Arrivée devant cet hôtel, un grand parking froid nous accueil, ils pourraient peut-être améliorer l'entrée afin de le rendre plus chaleureux.

2026-05-08 via Nuitee
L
Leidy extended_group co
10
Santa fe
Pros:

Un espacio sencillo, cómodo y bien ubicado

2026-05-08 via Nuitee
A
acevedo couple co
9
Pros:

Muy central, la atención, el personal muy amable, la piscina muy limpia en todo momento.

2026-05-07 via Nuitee
G
Gonzalez couple co
7
2026-05-07 via Nuitee
J
Juan Pablo solo_traveller co
1
2026-05-07 via Nuitee
A
Albeiro Antonio solo_traveller co
10
Pros:

La cercania al parque

2026-05-07 via Nuitee
Y
Yois Esmith family_with_children co
9
Pros:

Todo nos gustó

2026-05-07 via Nuitee
T
tirado extended_group co
1
mal atendido
Pros:

la piscina

Cons:

la de recepcion es una mal educada grosera como una persona asi puede estar de recepcion en un hotel gas

2026-05-06 via Nuitee
J
José family_with_children co
3
Normas un poco anticuadas
Pros:

No hay mucho que comentar.

Cons:

Me gustan más los hoteles que no tienen normas tan visibles y rígidas, es molesto que tengas que esperar que revisen la habitación para corroborar que no te robaste nada. No lo recomiendo

2026-05-05 via Nuitee
O
Oscar Alexander family_with_children co
1
PÉSIMO EL SERVICIO
Pros:

Las piscinas

Cons:

Solo reciben pago en efectivo, la recepcionista con muy poco nivel de servicio al cliente.

2026-05-05 via Nuitee
R
Restrepo solo_traveller co
10
2026-05-05 via Nuitee
D
Diana solo_traveller co
8
2026-05-05 via Nuitee
E
estefania couple co
6
Buena
Pros:

El orden de las habitaciones

Cons:

La atención de una de las personas de taquilla

2026-05-04 via Nuitee
P
Pereira Blanco couple co
10
2026-05-04 via Nuitee
A
Angelica María solo_traveller co
10
2026-05-04 via Nuitee
M
Milton solo_traveller co
8
Pros:

Me gustó la cercanía al parque. La habitación era adecuada. Me parece bien el lugar para el precio que pagamos.

Cons:

No me gustó que exigían pagar en efectivo.

2026-05-04 via Nuitee
A
avila colmenarez couple co
10
Excelente calidad y servicio
Pros:

El personal muy atento y todo limpio

2026-05-04 via Nuitee
D
Diana Milena Flórez solo_traveller co
6
Cons:

Deben mejorar la experiencia del desayuno porque cuando hay mucha gente sólo dos chicas atienden mesas y recepción, de manera que el desayuno se demora y la bebida que te trajeron antes ya está fría.

2026-05-03 via Nuitee
A
Albeiro Antonio solo_traveller co
10
Pros:

La tranquilidad y el sonido de la música

2026-05-03 via Nuitee