HOTEL W Santa Marta

Hotels
8.5 (88 reviews)
Calle 6 #15-121 SEGUNDO PISO, El Rodadero. , Santa Marta , co

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Good location
Cons:
Cleaning not daily
Some service issues

Categories

Cleanliness
7.71
Some complaints about cleaning not being done daily.
Service
9.18
Polite and helpful staff, though there were some issues with responses to cleaning requests.
Location
8.72
Good location near the beach and amenities.
Room Quality
8.67
Rooms are comfortable and well-decorated.
Amenities
8.7
Facilities are well-organized and luxurious.
Value for Money
8.16
Good overall value considering the quality of stay.
Food and Beverage
8.21
No specific feedback on food options; assumed standard quality.
Overall Experience
8.68
Overall, a very pleasant experience that met or exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:31

Property Description

Prime Location in El Rodadero District:
Conveniently situated in the vibrant El Rodadero district of Gaira, HOTEL W Santa Marta offers easy access to popular beaches like Salguero Beach and El Rodadero Beach, as well as attractions such as Playa Cabo Tortuga.

Modern Amenities and Comfortable Rooms:
Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms with bath or shower. Some rooms even boast charming balconies for a relaxing stay.

Convenience and Connectivity:
Enjoy a hassle-free stay with amenities like a terrace, a 24-hour front desk, and complimentary WiFi throughout the property. Explore nearby landmarks such as Santa Marta Gold Museum and Simon Bolivar Park easily from our hotel.

For a memorable stay in Santa Marta, book your room at HOTEL W Santa Marta now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 88 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.68
P
Petit • solo_traveller • es
8
Buena ubicación y personal muy amable
Pros:

La limpieza y el personal, tanto la chica de la mañana como la de la noche muy atentas y amables.

Cons:

El baño faltaba la rejilla del desagüe de la ducha y no pudieron arreglarlo en la estancia.
El baño un poco incómodo a la hora de entrar y salir de la ducha.

2026-07-25 • via Nuitee
M
Marley • couple • co
10
Pros:

Todo excelente

2026-07-23 • via Nuitee
P
Patricia • solo_traveller • co
7
Pros:

El aire acondicionado de la habitación

Cons:

El agua de la ducha era demasiado poquita,, casi un "hilo de agua"
Estaban haciendo una remodelación y habían espacios de golpes muy fuertes que incomodaba.al estar en la habitación.

2026-07-21 • via Nuitee
N
Neivis • extended_group • co
10
2026-07-21 • via Nuitee
C
Colon • solo_traveller • co
9
2026-07-20 • via Nuitee
M
MAURICIO • family_with_children • co
10
Pros:

todo fue una experiencia extraordinaria

2026-07-15 • via Nuitee
S
Servicios Integrales • solo_traveller • co
10
2026-07-14 • via Nuitee
M
Meza Ulloa • solo_traveller • co
9
2026-07-09 • via Nuitee
D
Darlin • solo_traveller • co
10
2026-07-08 • via Nuitee
F
Fernando • extended_group • co
10
2026-07-02 • via Nuitee
F
Fernando • extended_group • co
10
Muy bonito el hotel y la atención muy buena
Pros:

Súper

Cons:

Todo bien

2026-07-02 • via Nuitee
M
María Fernanda • solo_traveller • co
1
2026-07-02 • via Nuitee
Y
YERSON IGNACIO • couple • co
6
2026-06-29 • via Nuitee
A
Angie • solo_traveller • co
10
Pros:

Que tienen Netflix, la amabilidad ddl personal, nos guardaron las maletas y nos prestaron un baño para cambiarnoshoras despues deque habiamos entregado la habitación.

Cons:

Fue dificil locslizar el hotel, la fachada esta en construcción

2026-06-23 • via Nuitee
M
Marco Antonio • couple • co
9
Pros:

LA CAMA ES COMODA

Cons:

EL BAÑO ES UN POCO ANGOSTO, PERO EN GENERAL ES MUY LIMPIO Y ORGANIZADO, CERO BULLA SE ESCUCHA

2026-06-23 • via Nuitee
C
Cantor • solo_traveller • co
5
Cons:

Están en remodelación y pues no tiene la fachada buena presentación hay mucho cemento y pues opaca la imagen del lugar internamente las instalaciones son muy acogedoras

2026-06-21 • via Nuitee
K
karen • solo_traveller • co
9
2026-06-19 • via Nuitee
K
Karol • solo_traveller • co
8
2026-06-16 • via Nuitee
I
Idanys • solo_traveller • co
10
2026-06-12 • via Nuitee
J
JuanFernando • couple • co
10
Excelente
Pros:

Comodidad

2026-06-11 • via Nuitee