Van der Valk Hotel Park Lane Antwerpen

Hotels
Van der Valk Hotels
8.9 (2002 reviews)
Van Eycklei 34 , Antwerp , be

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable stay
Clean and well-maintained facilities
Friendly staff
Cons:
High prices for certain amenities
Concerns about cleanliness in common areas

Categories

Cleanliness
8.69
Most reviews mention cleanliness positively, indicating a well-maintained environment.
Service
9.16
Service is frequently praised for being friendly and professional.
Location
8.9
Location reviews are mixed; while it's not central, it's still considered decent.
Room Quality
9.05
Rooms are often described as large, comfortable, and stylish.
Amenities
8.68
Amenities like the wellness area are appreciated, though some concerns about pool access were noted.
Value for Money
8.45
Some comments about high pricing (e.g., breakfast, parking) affected perceptions here.
Food and Beverage
9.09
Breakfast and dining options received high marks for quality and presentation.
Overall Experience
9.16
Overall, guests had a highly positive experience and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:17

Property Description

Luxurious Accommodation
Experience a comfortable stay in air-conditioned rooms equipped with modern amenities and a private bathroom. Indoor Pool and Restaurant
Relax and unwind in the indoor pool or enjoy a delicious meal at the on-site restaurant. Convenient Location
Located near popular attractions such as Antwerp Central Station and Antwerp Zoo, this hotel is the ideal choice for travelers.

Book now for a memorable stay at Van der Valk Hotel Park Lane Antwerpen.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 2002 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.9
Room Quality: 9.05
Amenities: 8.68
Value for Money: 8.45
Food and Beverage: 9.09
Overall Experience: 9.16
M
Mascha solo_traveller nl
10
2026-07-11 via Nuitee
A
Athena solo_traveller us
10
Pros:

The wellness and the breakfast were top tier!!!

Cons:

Nothing it was a perfect stay!

2026-07-11 via Nuitee
A
Athena solo_traveller us
10
Pros:

The wellness and the breakfast

Cons:

Nothing

2026-07-11 via Nuitee
M
Marc extended_group nl
9
2026-07-10 via Nuitee
F
florence family_with_children be
9
Très jolie, suite et vue imprenable!
Pros:

bel hôtel avec des chambres très confortables et bien décorées. Qualité de literie excellente!
Un hôtel où on peut passer du temps, sans s’ennuyer :
Un joli bar, une terrasse, une piscine avec un jacuzzi et sauna et etc. c’est vraiment top après une journée de marche.
Petit déjeuner au buffet absolument exceptionnel avec des plats à la demande, compris dans le buffet comme des pancakes, des œufs Bénédicte, omelettes en tout genre etc… un vrai délice!!!
Le personnel au bar et au petit déjeuner était très agréable et aux petits soins.

Cons:

J’ai été déçue par l’accueil à la réception que ce soit le manque de cordialité ou le problème de langue ( je me débrouille en néerlandais et en anglais donc j’ai su comprendre sans problème mais c’est dommage pour un hôtel de ce standing)
Déçu également par le restaurant, c’est moi. Sur la qualité des plats servis.

2026-07-10 via Nuitee
F
Fadoua family_with_children nl
8
2026-07-10 via Nuitee
G
gerbrecht couple za
10
Brilliant
2026-07-09 via Nuitee
L
Leona family_with_children be
10
Uitstekend verblijf in propere, ruime, moderne kamer!
Pros:

Het zwembad, de wellness, de ruime, propere kamer.

Cons:

Niets

2026-07-09 via Nuitee
Y
Young couple tw
10
Well pampered short stay with 5 star facilities
Pros:

I love the room decor and attention to details on the whole design.

2026-07-09 via Nuitee
J
john solo_traveller gb
10
2026-07-08 via Nuitee
J
Jorien couple be
8
Pros:

Heel mooi hotel, goede locatie.

Cons:

Lawaaierige airco

2026-07-08 via Nuitee
J
Jakub couple pl
9
2026-07-07 via Nuitee
E
Elif couple be
1
Good hotel facilities, but a costly parking incident, lack of customer care left negative impression
Pros:

Hotel decoration, location, cleanliness

Cons:

Our stay was unfortunately overshadowed by a very disappointing experience due to incorrect information provided by the hotel staff.
When we checked in on Saturday around 17.00, we specifically asked the receptionist where we should park because the hotel's parking was fully booked. She informed us that we should use a private parking until 22:00, and then move our car to the street next to the hotel because parking would be free after 22:00 and throughout Sunday. She also told us not to park directly in front of the hotel because it is a Kiss & Ride area.
We followed these instructions exactly. After 22:00, we moved our car to the street on the left-hand side of the hotel, where we saw a parking ("P") sign. At no point we were warned that different sections of the same street had different parking restrictions or that we should carefully check the additional signage before parking there.
The following morning, our car was gone. My husband was understandably very worried and immediately went to the reception. The receptionist told him that "this happens often," called the police, and confirmed that our car had been towed.
We had to pay €278 to recover our vehicle, and instead of enjoying our Sunday in the city as planned, we spent several hours dealing with the police and retrieving our car.
The hotel's only response was to repeatedly say "sorry," without acknowledging that the incorrect advice given by their staff directly contributed to what happened. What disappointed us the most was in fact the hotel's response. Apart from saying "sorry," there was no acknowledgement that the misleading advice given by their staff had contributed to this situation, nor any attempt to demonstrate genuine concern for the impact it had on our stay.
This experience cost us €278, caused unnecessary stress, and ruined a significant part of our visit.

2026-07-07 via Nuitee
K
Kristmundsdóttir extended_group is
9
2026-07-06 via Nuitee
M
Milla solo_traveller fi
10
2026-07-06 via Nuitee
E
Esther family_with_children nl
10
Voor herhaling vatbaar!!
Pros:

Lekker bed, fijne locatie met kids. Park aan de overkant heeft fantastische speeltuin.

2026-07-06 via Nuitee
D
Denis couple ru
9
Pros:

Nice location, breakfast, fitness

Cons:

AC was not appropriate for +38 C outside. No AC in the GYM

2026-07-06 via Nuitee
A
Aya extended_group fr
6
Nice hotel but some issues with bathrooms
Pros:

The staff was very lovely and nice.
The pool was nice and open until very late.
The bar was very nice and had multiple choices. Cool for an ice latte in the morning too.

Cons:

We had a first room and there was a disgusting smell coming from the bathroom.
We had to change rooms and the second one had a leak in the shower head...
So very disappointed by the showers in such hotel based on its standard and pricing.

For the pool, there was a broken glass on the floor when we went there (hopefully we did not get any cuts)
And the second day, kids were playing so loud it was not relaxing.

2026-07-05 via Nuitee
B
Bjornbenjamin couple nl
8
Wellness centre was much needed, thank you! and overall it was a super pleasant stay.
Pros:

Bedroom exceeded our expectations, very lovely room and bathroom. The bed was nice but the pillows weren't too comfortable. Wellness centre and bar were amazing, sauna was a nice relax moment and the pool was great, not too big.

Cons:

it was only 1 night, so I am sure we did not experience everything this hotel had to offer, we did not use the gym.

2026-07-05 via Nuitee
S
Serhii solo_traveller nl
10
Pros:

Прекрасний отель, чудове розташування

2026-07-05 via Nuitee