Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good service
Cons:
Limited parking
Expensive breakfast
No spa services
Construction noise

Categories

Cleanliness
7.8
Rooms were generally clean, with a few guests mentioning minor maintenance issues.
Service
8.3
Staff were friendly and attentive, providing good service overall.
Location
8.1
Convenient location near ski slopes and attractions.
Room Quality
7.8
Rooms were spacious and comfortable, though some mentioned outdated furnishings.
Amenities
7.2
Spa facilities were appreciated, but some guests found amenities lacking or in need of upgrades.
Value for Money
6.9
Mixed opinions on price satisfaction, with some guests feeling it was high for the services provided.
Food and Beverage
7.3
Breakfast was generally well-received, but some felt the variety could be improved.
Overall Experience
8
The majority of guests had a positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 13:34

Property Description

Mountain Views and Spa Retreat
Active by Leitner’s boasts spacious rooms with stunning mountain views and a luxurious spa area featuring a heated outdoor pool. Enjoy the serene surroundings and relax in style.

Wellness and Fitness Oasis
Indulge in a variety of spa facilities including a steam bath, sauna, herbal sauna, sun bed, and fitness room. Stay active with private sports activities and coaches, ensuring a rejuvenating stay.

Culinary Delights and Historic Dining
Experience exquisite dining at the Winklhof restaurant, housed in a beautifully renovated 600-year-old farmhouse. Delight in delicious meals just a few steps away from your room.

Ready to immerse yourself in luxury and relaxation? Book your stay at Active by Leitner’s now!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform ACTIVE by Leitner's in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note that the spa area includes naked areas and there are no separate facilities for men and women.

Please note we are currently doing some renovation work. You might see some equipment or tools here and there, experience a bit of noise. We are doing our best to make everything as stress-free as possible, but if there are any minor disruptions, we kindly ask for your understanding.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 65 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 72 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
P
Philip • young couple • at
10
Great hotel, great resort, perfect experience
Pros:

Everything was great, but the breakfast was amazing! Also Mariana is one of the most helpful and nice persons we have met in our travels.

Cons:

-

2025-03-05 • via Nuitee
C
Carolina • young couple • br
6
Not my best experience, but thankful for the staff
Pros:

The staff was certainly the highlight, super professional and attentive, made the stay better. I quite liked the breakfast, my boyfriend who is Austrian said it was average for their standards.

Cons:

There are renovations being done and there was no information on it when booking, which is dishonest at least. Starting at 7 am there were workers in front of our room, limiting our privacy completely. For a 4-star, I thought there was a lack of care in some things, especially in amenities. The only toiletry was soap, the slippers were paid for (and non reusable as they fell apart with one wash at home). The spa was very small, with capacity for 2 guests at a time comfortably in each sauna, and due to skiing everyone went at the same time. We were told the pool was heated at 26°C and ideal for swimming, which was simply a lie. It was an ice bath in the middle of a construction site. And the solarium was available with a 5eur fee (considering a discounted night is 200+, doesn’t make sense).

At last, My boyfriend would have liked a bigger TV (theirs is as big as a laptop screen) and a small fridge, and I was bothered by the dirty snow in front of the hotel that made my equipment as well as my suitcase and shoes quite dirty.

2025-02-25 • via Nuitee
P
Paweł • young couple • pl
6
Pleasant
Pros:

Positives:
✅ Good breakfast, though the selection felt repetitive with fried eggs, bacon, and scrambled eggs served daily.
✅ Great location in Kaprun, making it easy to access ski slopes and attractions.
✅ Nice spa facilities, although the saunas were quite small.
✅ Very friendly and attentive staff, who genuinely tried to provide good service.
✅ Heated ski storage, which was a convenient feature.

Cons:

Negatives:
❌ Major construction next door, with loud noise starting from 6 AM, including unloading building materials. This was far more than just “some minor renovation,” as described on Booking.com.
❌ Outdated room furnishings, which could use an upgrade.
❌ Old and worn-out balcony, in need of renovation.
❌ Muddy entrance mixed with cement, making access to the hotel inconvenient.
❌ No real compensation for the construction noise – the hotel offered a massage, which we used, but it didn’t come close to making up for the disturbances. Had we been properly informed about the extent of the construction, we would have never chosen to stay here.
In summary, while the staff and spa facilities were nice, the overall experience was heavily impacted by the construction, outdated rooms, and lack of adequate compensation. If you’re considering staying here, make sure to check whether the construction is still ongoing before booking.

2025-02-23 • via Nuitee
C
Caitlin • solo traveller • nl
8
Very good
Pros:

Really friendly and helpful staff! Nice size rooms.

Cons:

Open bathroom layout, meaning there was a warning that showering with hot water for too long may trigger the fire alarm.

2025-02-06 • via Nuitee
M
Murray • review category business travellers • gb
10
Exceptional
2025-02-04 • via Nuitee
Y
Yi • young couple • nl
8
Very good
Pros:

The staff, the room, the sauna's.

Cons:

Lack of a lively bar in the hotel.

2025-01-31 • via Nuitee
N
Nadezhda • family with young children • de
9
Superb
2025-01-30 • via Nuitee
S
Stanislava • group • at
10
Exceptional
2025-01-24 • via Nuitee
T
Tim • solo traveller • je
9
Superb
2025-01-19 • via Nuitee
R
Rom • with friends • us
6
Pleasant
2025-01-16 • via Nuitee
T
Tayla • group • au
5
Amazing views! Unfortunately lots of final touches missing.
Pros:

The view was amazing!

Cons:

For the money that was paid, the quality wasn’t there. A lot of little touches missing e.g, conditioner, kettle, cups, second bedroom not being made up, information about hotel. Unfortunately this made moments of the stay a little disappointing.

2024-12-23 • via Nuitee
R
Rafah • solo traveller • sa
10
Exceptional
2024-12-14 • via Nuitee
N
Nicolai • solo traveller • dk
10
Exceptional
2024-12-11 • via Nuitee
K
Kenneth • solo traveller • ie
8
Very good
2024-12-04 • via Nuitee
M
Michal • solo traveller • sk
7
Good
2024-09-09 • via Nuitee
K
Klara • family with young children • gb
9
Good value stay in Kaprun
Pros:

Very relaxed.

Cons:

Some issues with check-in, no restaurant, but it is quite common in Kaprun, pool area might beed an upgrade.

2024-09-05 • via Nuitee
E
Eitan • young couple • il
9
Superb
Pros:

Everything was good , staff was excellent, wonderful service too. Tatiana, Mariana and other, extremely helpful.

2024-09-03 • via Nuitee
A
Agnes • solo traveller • hu
10
Exceptional
2024-08-21 • via Nuitee
B
Broland92 • young couple • hu
5
Kind staff, rooms could use some improvements
Pros:

The staff is really kind and friendly. The lobby has a good vibe, spa and breakfast is good.

Cons:

Paid for a room with mountain view, got one with a tree in front of it. Told staff but they couldn’t get another room, only an update for extra 100+ euros. The pictures of the rooms are well done because in reality they are quite old. The beds are with springs, but staff gave us a comfi covers. Facilities could get a four star but certainly not the rooms.
All in all an ok stay, but not getting what you’ve paid for room vise leaves a bad taste in the mouth. Don’t sell a room with perks it does not have.

2024-08-20 • via Nuitee
K
Klara • family with young children • gb
8
Very good
Pros:

Nice place, nice staff

Cons:

Slightly outdated pool area, some issues witch check in, but quickly sorted, no restaurant or bar in the hotel.

2024-08-20 • via Nuitee