H Bahia Suite

Hotels
7.4 (416 reviews)
Calle 20 #3-70 , Santa Marta , co

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.56
Multiple reviews indicate issues with room cleanliness and maintenance, significantly affecting the perceived cleanliness.
Service
8.53
Many guests noted the staff's kindness and helpfulness, creating a positive perception of service.
Location
9.07
The location received consistent praise for being near attractions and public transport.
Room Quality
6.02
Concerns about room maintenance, size, and quality were prevalent, leading to a lower rating.
Amenities
6.55
There are complaints about air conditioning and other amenities not functioning properly, affecting the rating.
Value for Money
8.01
Location and price point balance value positively despite other issues.
Food and Beverage
8.06
Not explicitly mentioned but presumed satisfactory given location near dining options.
Overall Experience
7.43
An average experience with positive elements overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:34

Property Description

Central Location - Located in Centro Historico district near major attractions like Santa Marta Cathedral and Santa Marta Gold Museum. Only 400m from Bahía de Santa Marta Beach.

Comfortable Accommodation - Air-conditioned rooms with modern amenities such as flat-screen TV, safety deposit box, and private bathroom. Bed linen and towels provided for convenience.

Convenient Services - Enjoy room service and 24-hour front desk assistance. Free WiFi available throughout the property for guests' convenience.

Ready to explore Santa Marta in style? Book your stay at H Bahia Suite now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.4
Based on 416 reviews
Cleanliness: 5.56
Service: 8.53
Location: 9.07
Room Quality: 6.02
Amenities: 6.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 7.43
M
maria couple co
2
Pros:

La ubicación

Cons:

Que nos cobraron el pago para la aseadora

2025-09-19 via Nuitee
A
Adriana couple co
10
Pros:

Todo

Cons:

Nada

2025-09-15 via Nuitee
M
Mercado Pérez solo_traveller co
10
Muy amables y una excelente atención
Pros:

Me ayudaron en todo lo que necesite, el personal super amable y atento, tiene una excelente ubicación, esta cerca el Parque de los novios, cerca el transporte público y una zona muy linda con todos los servicios cerca.

2025-09-15 via Nuitee
J
John Anderson couple co
4
2025-09-11 via Nuitee
D
darson family_with_children co
9
2025-09-09 via Nuitee
N
Norine extended_group fr
3
VOL D’ARGENT
Pros:

L’hôtel en lui même n’est pas mal
La dame de l’accueil été très gentille

Mais mauvaise expérience de VOL avec la femme de ménage

Cons:

Un matin en sortant la femme de ménage nous demande de lui remettre les clés de la chambre directement à elle et non à l’accueil pour faire le ménage, quand nous revenons notre argent avait disparu ( nous venions de retirer de l’argent et nous savions exactement combien et où nous avions laissé l’argent, il n’était plus là à notre retour !).
La dame de l’accueil nous a alors dit qu’il ne fallait pas donner directement les clés à la femme de ménage.
Après ça nous avons changé d’hôtel en plein milieu du séjour car nos affaires n’étaient plus en sécurité !!!!!

2025-09-08 via Nuitee
J
Julio couple co
10
2025-09-07 via Nuitee
O
Oscar couple co
9
2025-09-06 via Nuitee
M
Maria couple co
1
Pros:

Terribeeewe es horrible

Cons:

Todooooo

2025-09-05 via Nuitee
G
Giorgio solo_traveller it
7
2025-09-05 via Nuitee
S
Sindy couple co
10
Pros:

La ubicación

Cons:

Todo estuvo bien

2025-09-05 via Nuitee
V
Víctor Alexis couple co
8
2025-09-04 via Nuitee
P
Paula solo_traveller co
10
Todo muy bien
2025-09-03 via Nuitee
E
Escobar couple co
7
2025-09-02 via Nuitee
O
Ospino couple co
10
Pros:

Ecxelente muy amable la atención y respetan la privacidad...

2025-09-02 via Nuitee
P
Paola couple co
10
Exelente el hotel bahía suite, lo super recomiendo
2025-08-26 via Nuitee
I
Iván couple co
4
Cons:

Las habitaciones no son las que aparecen en las fotos, muy decepcionado, además nos tocó cambiarnos 3 veces la primera el baño no tenía agua , la segunda no funcionará el aire y ya la tercera habitación super oscura pequeña y el baño estaba terrible super sucio, llena de hongos, verdaderamente el lugar bien malito 🥴🤐

2025-08-23 via Nuitee
P
Peralta couple co
10
Todo perfecto,la verdad lo recomiendo mucho
2025-08-23 via Nuitee
J
Juan gomez solo_traveller co
8
2025-08-22 via Nuitee
D
Diaz couple co
4
2025-08-20 via Nuitee