Hotel Relax I

Hotels
8.2 (1612 reviews)
11F, No. 8, Guanqian Road , Taipei , tw

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Poor maintenance

Categories

Cleanliness
6.91
Reviews indicate dirty rooms, mold, and pest issues, significantly affecting cleanliness.
Service
8.88
General sentiment portrays standard service quality, with some mentions of friendly staff.
Location
9.42
The location is highly praised for convenience and proximity to landmarks.
Room Quality
7.87
Rooms noted as large and well-lit, but some reports of poor maintenance limit the score.
Amenities
8.4
Amenities generally acceptable, with some useful features like laundry; however, issues noted with wifi.
Value for Money
7.36
Concerns over cleanliness and maintenance impact the perceived value.
Food and Beverage
8.91
Positive mentions of nearby eateries and restaurants.
Overall Experience
7.88
Mixed experiences due to cleanliness and maintenance issues, though praised for the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:01

Property Description

Convenient Location
Hotel Relax I is ideally situated in Taipei City Centre, just minutes away from major attractions like Taipei MRT Station and National Taiwan Museum. Explore the vibrant neighborhood with ease and enjoy easy access to nearby dining options.

Modern Amenities
Experience comfort and convenience in our elegantly designed rooms equipped with top-notch amenities. From a 40-inch flat-screen TV to a minibar, we ensure a relaxing stay for our guests. Stay connected with complimentary Wi-Fi throughout the hotel.

Delicious Dining
Indulge in a delightful culinary experience at our on-site restaurant serving daily breakfast boxes. Start your day off right with a scrumptious meal before heading out to explore the bustling city.

Book your stay at Hotel Relax I now for a memorable Taipei getaway.

Important information:

Please note that only credit card types listed in Policies can be used to guarantee the reservation.

The property provides welcome gift in guestrooms.

Please note that 1 child under the age of 5 using an existing bed stay free of charge. Children over the age of 5 or taller than 43 inches will be charged the adult rate. Any extra person in any room type will incur a charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for TWD 880 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1612 reviews
Cleanliness: 6.91
Service: 8.88
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 8.91
Overall Experience: 7.88
亭宇 family_with_children tw
2
房間空氣很差難以入睡🥲
Pros:

員工親切、位置很好,房內設施偏老舊但不影響使用,自助check in服務很棒,房間內有附免費瓶裝水、台灣零食茶包,寄放行李服務很棒。

Cons:

空氣超級臭,不會再去第二次,雖然便宜但真的臭到睡不著🥲唯一的對外窗在廁所,蓮蓬頭位置不佳,水量難以控制,人在無語的時候真的會笑出來😂

2026-07-04 via Nuitee
W
Wu kuowei extended_group tw
8
2026-07-04 via Nuitee
K
KAZUTOSHI solo_traveller jp
10
リーズナブル
Pros:

全て

Cons:

無し

2026-07-01 via Nuitee
博閔 couple tw
5
2026-07-01 via Nuitee
S
Shizuno solo_traveller jp
7
2026-07-01 via Nuitee
H
Haruka extended_group jp
9
値段以上に良かった
Pros:

ロケーションがよく、エグゼクティブ トリプルルームを利用しましたがとてもお部屋が広くて3人分のスーツケースを広げる余裕は十分ありました。部屋もきれいで清潔感溢れました。チェックインの際スタッフさんもすごく話しかけてくれてフレンドリーでチョコレートパイシューをいただきました。一階に24時間営業マクドもありエレベータホールとつながっているので安心です。近くに朝からやっているTHE台湾のお店などもいくつかあるのでお勧めです。

Cons:

シャワールームが透けガラスでいやだなぁと思っていましたが、最終日に上にロールカーテンがあることに気づきました。少しわかりづらいのか私たちがまぁいっかと楽観的過ぎて気づかなかったのか...なので特にこれといって悪い点はなく利用させていただきました。

2026-06-29 via Nuitee
T
TONG-ZHENG solo_traveller tw
8
Pros:

地點便利性設施都不錯

Cons:

床墊不太舒服,腳部床沿位置的彈簧明顯支撐度不足,坐在床沿塌陷嚴重。

2026-06-29 via Nuitee
K
Katy solo_traveller us
9
Pros:

It's very convenient and central to the Taipei metro station. It's near convenience stores and a lot of restaurants. It's also got good amenities like free coffee and water.

Cons:

I wish each room or floor at least got its own microwave.

2026-06-28 via Nuitee
M
Michael solo_traveller us
1
Avoid this property, the cheap price is not worth it.
Pros:

Good location is the only positive about this property.

Cons:

I have stayed in many hotels over the years and have never had to leave a property early. This hotel is disgustingly dirty and had to leave due to the foul air quality. A rancid mold smell permeated my room to the point of being unable to sleep at night. Doubt the air conditioning filters have ever been cleaned. Don’t be fooled by so many positive reviews.

2026-06-26 via Nuitee
V
vincent family_with_children sg
9
2026-06-26 via Nuitee
W
Wolfgang couple de
5
2026-06-24 via Nuitee
I
Isabelle family_with_children ph
9
Pros:

The room was spacious and clean. Appreciate the cookies given to us upon check in.

Cons:

The wifi was very spotty that the duration of our stay we weren’t able to connect.

2026-06-24 via Nuitee
岱均 couple tw
8
2026-06-23 via Nuitee
C
Chang family_with_children us
9
Great place to stay if you need to travel by train in Taipei
Pros:

It has a great location as its very close to the Taipei Main Station, first floor has a MacDonald, close to many restaurants and shops

Cons:

there is no windows

2026-06-21 via Nuitee
K
Ken solo_traveller ph
9
2026-06-18 via Nuitee
天野 extended_group jp
6
Pros:

立地がとても良い。

Cons:

エレベーターを毎回待って乗るのが少し面倒。
浴室とお部屋の階段が少し危険。

2026-06-17 via Nuitee
淑君 solo_traveller tw
8
2026-06-17 via Nuitee
Y
Yu Lun couple tw
9
2026-06-16 via Nuitee
S
Shuang family_with_children us
7
2026-06-16 via Nuitee
K
Kiyoto couple jp
5
普通に人手不足
Pros:

立地のみ

Cons:

ルームメーキング

2026-06-15 via Nuitee