KW by Trava Boutique Hotel

Hotels
Independent
6.6 (3 reviews)
158/22 Mae Khua Mung Rd, Chiang Mai, Chang Wat Chiang Mai, 50300 , Chiang Mai , TH

Facilities

Free breakfast
Nature reserve
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Hot springs nearby
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Categories

Cleanliness
1
Cleanliness was rated very poorly, with guests mentioning the lack of upkeep and cleanliness issues.
Service
1
Service was severely criticized, with guests expressing frustration over the unavailability of staff and lack of assistance.
Location
2
Guests faced challenges locating the hotel due to its closure and lack of signage.
Room Quality
1
The quality of the room was deemed unacceptable, with guests experiencing confusion and distress over the closure of the hotel.
Amenities
1
Amenities were non-existent as the hotel had closed down, leaving guests disappointed and dissatisfied.
Value for Money
1
Guests felt they did not receive any value for their money as the hotel was closed and inaccessible.
Food and Beverage
1
Food and beverage services were unavailable due to the closure of the hotel, resulting in a negative experience for guests.
Overall Experience
1
The overall experience was incredibly negative as guests found themselves in a situation where the hotel no longer existed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 18:09

Property Description

Luxurious Massages and Body Treatments
Indulge in rejuvenating massages and body treatments during your stay.

All-Inclusive Rates
Enjoy the convenience of all-inclusive rates, covering meals, beverages, and more.

Convenient Amenities
Experience express check-in/out and lavish comforts like iPads and pillowtop beds.

With a stay at KW by Trava Boutique Hotel, you'll be centrally located in Chiang Mai, within a 5-minute drive of Doi Suthep-Pui National Park and Chiang Mai University. Book now to experience luxury and convenience in Chiang Mai.

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

6.6
Based on 3 reviews
Cleanliness: 1
Service: 1
Location: 2
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Janis
2
This is a scam
Pros:

We reserved a room in this hotel which has closed down, has no sign, no one is there. Spent a couple of hours trying to find out where it was and what happened

2025-03-10 via Nuitee
E
Erika
8
Pros:

I received excellent customer service. But I do have a few cons regarding my trip. #1 I paid for all-inclusive, but it did not show up on the property’s end. This was discussed and somewhat rectified. #2 The water temperature was lukewarm. #3 I paid 1500 baht as a deposit and never received it back as a credit as discussed. Overall I felt safe as a solo traveler and I enjoyed my stay.

2025-01-12 via Nuitee
M
Mel partner
10
Pros:

This was my first stay in chiang mai

They babied us and treated us amazing

We upgraded and got a butler

2024-12-06 via Nuitee