Hotel El Lago

Hotels
8.8 (52 reviews)
Km 1 Vía Piscinas Termales , Paipa , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Bathroom size issues
Construction outside

Categories

Cleanliness
8.56
Clean and well-maintained, but some areas could show wear.
Service
9.33
Very attentive staff, noted for friendliness and helpfulness.
Location
9.17
Great location near the lake and thermal baths.
Room Quality
8.12
Rooms are spacious but some have issues like small bathrooms.
Amenities
8.65
Decent amenities, though missing some basics like a safe.
Value for Money
8.71
Good value with included breakfast and attentiveness.
Food and Beverage
8.96
Food is well-reviewed and offered good options.
Overall Experience
8.93
Overall a pleasant experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:57

Property Description

Lake or Street Views
Enjoy breathtaking views of either the serene lake or bustling streets right from the comfort of your room at Hotel El Lago.

Amenities Galore
Indulge in a range of amenities including a restaurant serving delicious meals, a well-maintained garden for relaxation, and a fitness centre to keep up with your workout routine.

Convenience at Your Fingertips
With a 24-hour front desk, business centre, and game room, Hotel El Lago ensures all your needs are met effortlessly. Plus, take advantage of services like laundry, ironing, and dry cleaning for a hassle-free stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel El Lago now!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 52 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.71
Food and Beverage: 8.96
Overall Experience: 8.93
L
Luis Enrique extended_group co
7
Solo estuve de paso
Pros:

La ubicación

Cons:

El mobiliario ya está cumplido su ciclo

2026-03-05 via Nuitee
M
Mabel Monica extended_group co
10
Muy bueno
Pros:

La atención del personal, la limpieza, la ubicación.

2026-03-02 via Nuitee
A
Alexandra family_with_children co
9
2026-02-25 via Nuitee
A
Amparo solo_traveller co
8
2026-01-21 via Nuitee
S
Santiago family_with_children co
9
Desconexión.
Pros:

La atención del personal es muy buena.

Cons:

Ningún comentario.

2026-01-20 via Nuitee
V
Vanessa couple co
10
2026-01-20 via Nuitee
V
Vanessa extended_group co
10
Increible estadía
Pros:

Todo muy bonito, los meseros y todo el personal super amable, increíble estadía

Cons:

Todo estuco muy bien

2026-01-20 via Nuitee
I
Ivan solo_traveller es
7
2026-01-19 via Nuitee
M
marly Karina extended_group co
9
Rico
Pros:

El lugar es tranquilo, estaba muy limpio, el desayuno y el personal muy serviciales

2026-01-19 via Nuitee
N
Norma family_with_children co
9
Pros:

La comida es super rica, la atención fue excelente, queda muy cerca al parte termal de paipa.

2026-01-19 via Nuitee
O
Olga couple co
10
Excelente!!!
Pros:

Las habitaciones muy limpias y ofrecen unos desayunos muy variados

2026-01-12 via Nuitee
A
ANA MILENA solo_traveller co
9
2026-01-09 via Nuitee
K
Karen extended_group co
10
2026-01-07 via Nuitee
K
Karen extended_group co
10
Muy bien
Pros:

Extremadamente amables. Hotel super lindo, más grande de lo que esperaba. Desayuno rico

2026-01-07 via Nuitee
J
JUAN SEBASTIAN extended_group co
10
Maravilloso hotel
Pros:

Todo ha sido increíble, la limpieza y la atención fue excelente

2026-01-05 via Nuitee
P
Perez family_with_children co
10
Pros:

La ubicación y los servicios que ofrece.

Cons:

Una de las meseras.
Fue un poco incomoda su actitud para con mi grupo familiar.

2026-01-03 via Nuitee
J
Jorge Angarita Corzo solo_traveller co
9
2026-01-03 via Nuitee
H
Hernan couple us
8
Cons:

El servicio de restaurante no cumplió con las expectativas, desayuno regular.

2026-01-02 via Nuitee
J
Jose solo_traveller co
10
Que sea un punto para mejora.
Pros:

La atención del personal.

Cons:

Falta de elementos de aseo personal

2025-12-27 via Nuitee
B
buitrago family_with_children co
10
2025-12-23 via Nuitee