Hotel Casa Don Sancho By Mustique

Hotels
9.7 (38 reviews)
Centro Historico, Calle Don Sancho N° 36-126 , Cartagena de Indias , co

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful rooms
Cons:
No coffee maker in the room
Lacking a mini-fridge

Categories

Cleanliness
9.72
Guests mentioned a clean and refreshing hotel experience.
Service
10
Guests praised the service as lovely, communicative, and very helpful.
Location
10
Fantastic location mentioned in multiple reviews, close to important sights.
Room Quality
9.72
Rooms described as beautiful, comfortable, and tastefully decorated.
Amenities
8.72
No significant issues noted, but lacking items like a mini-fridge.
Value for Money
9.72
Generally perceived as good value considering the quality of service and amenities.
Food and Beverage
9.72
Great breakfast highlighted, with specific praise for pancakes.
Overall Experience
10
Overall experience was rated highly by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:17

Property Description

Luxurious Accommodation in Cartagena’s Historic Walled City

Breathtaking Views and Relaxation: Enjoy the outdoor swimming pool, hot tub, and terrace overlooking the sea.

Comfort and Convenience: Air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries.

Exclusive Experience: Rent the entire 6-bedroom house for a luxury holiday home feel, complete with a welcome cocktail.

Experience the charm of Cartagena from Casa Don Sancho By Mustique. Book now for an unforgettable stay in the heart of the city.

Important information:

Please note that breakfast is served from 7:00 hrs to 11:00 hrs.

Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodations plus service). Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.7
Based on 38 reviews
Cleanliness: 9.72
Service: 10
Location: 10
Room Quality: 9.72
Amenities: 8.72
Value for Money: 9.72
Food and Beverage: 9.72
Overall Experience: 10
M
McCauley solo_traveller us
10
2026-01-26 via Nuitee
M
Margarida couple pt
10
2025-12-26 via Nuitee
P
pedro extended_group pt
10
2025-12-13 via Nuitee
I
Irina couple ca
10
Exceptional stay!
Pros:

Everything!
Exceptional property, service, attention to detail, comfort, amazing staff, rooftop patio with great view and jacuzzi, great breakfast, decor, fantastic location on one of the most photographed streets in old Cartagena. Quiet!
The best hotel we stayed during our trip to Colombia!

Cons:

Can’t think of anything!

2025-12-03 via Nuitee
J
James couple mx
9
Terrific
Pros:

Wonderful staff, great breakfast, superior location.

2025-11-27 via Nuitee
R
Rita solo_traveller ch
10
Pros:

Alles war hervorragend. Sehr ruhig.

2025-11-20 via Nuitee
C
CARLOS couple br
10
Pros:

Muito charmosa e atendimento moravilhoso

Cons:

Tudo perfeito

2025-11-17 via Nuitee
R
Rafael couple co
10
Pros:

Tranquilidad, ubicación e instalaciones

Cons:

No hay cafetera ni hervidor eléctrica en rl cuarto

2025-11-02 via Nuitee
D
Diana Paola couple co
10
2025-10-13 via Nuitee
D
Denise extended_group pe
10
Pros:

Me gustó todo
Las instalaciones preciosas
El servicio buenísimo

2025-08-30 via Nuitee
L
Lindsey solo_traveller us
9
Peaceful, clean and charming hotel
Pros:

Gorgeous boutique hotel on a quiet part of the street in the historic center/walled city of Cartagena. Clean and refreshing little pool, gorgeous old house/hotel, beautiful and comfortable room and tastefully decorated. The staff were so lovely, communicative and helpful - they do a wonderful job.

2025-08-26 via Nuitee
L
Laure couple fr
10
Magnifique et reposant
Pros:

Tout de l’accueil à la déco, le calme, le service le confort un magnifique endroit à l’abri du tumulte de la ville et de l’effervescence touristique. 3 jours qui ont été une petite parenthèse où on avait plaisir à rester après nos escapades en ville. Très bon petit déjeuner (mention spéciale pour les pancakes) merci encore à tout le personnel

Cons:

Le seul truc qui pourrait manquer c’est un petit frigo pour y mettre sa bouteille d’eau et la garder fraîche 😉

2025-08-10 via Nuitee
L
Lorena solo_traveller es
9
2025-07-19 via Nuitee
D
Daniel young couple de
10
Exceptional
2025-06-11 via Nuitee
M
Marc young couple us
9
Superb
2025-03-04 via Nuitee
M
Michael young couple us
9
Like staying in a beautiful private villa
Pros:

Quiet location, beautiful setting and furnishings.
Wonderful staff.

Cons:

Hotter water for shower would have been appreciated.

2025-02-21 via Nuitee
J
Juliet young couple us
10
A wonderful, romantic, gorgeous stay
Pros:

Casa Don Sancho was an absolutely beautiful place to stay in Cartagena. We traveled here for our honeymoon and loved how gorgeous the property was, and how intimate it was. We stayed in the suite on the first floor and you could walk right out to the pool, and hear the rain in the courtyard- it was amazing. The house is on a quiet block as well but just two blocks away from shops and the bustle of the city. We could not recommend the property more! The staff was great and worked around our language barrier- setting up welcome flowers, champagne and snacks for us upon arrival, and coordinating drivers for us when needed. Everyone was friendly but never overbearing- it truly feels like you are renting a house of your own.

Cons:

The house is an old historic property so don’t be surprised by squeaky old doors, or water that doesn’t heat up quickly- it’s part of the charm!

2024-12-08 via Nuitee
C
Chuanjie young couple us
10
Exceptional
2024-09-08 via Nuitee
A
Allie young couple il
10
Immaculate property.. far surpassed all expectations
Pros:

Unbelievably gorgeous. Pictures do not do it justice.
The service is next level. The staff goes above and beyond. Shout out to Kelly and the whole staff for arranging an incredible stay. The property is immaculate and so well located by the sea. The rooftop is gorgeous.
Make sure to take a boat out and go to the beach club.

Far surpassed all expectation. 11/10!

2024-04-21 via Nuitee
S
Sandra family with young children us
9
Wonderful peaceful hotel
Pros:

Very attentive staff and beautiful hotel.

Cons:

Better internet service at times

2024-02-15 via Nuitee