Arena de Santa Fe by Bernalo Hotels

Hotels
8.4 (432 reviews)
paso real, santa fe de Antioquia ruta 62 predio 724 , Santa Fe de Antioquia , co

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Beautiful location
Delicious food
Friendly staff
Cons:
Noise issues
Need for better maintenance
Service inconsistencies

Categories

Cleanliness
7.61
Some reviews mentioned cleanliness issues, particularly with the pool and bathroom.
Service
8.88
Generally positive experiences mentioned, though some noted instances of poor service.
Location
8.52
Location received mixed feedback, but it was generally considered good.
Room Quality
8.07
Some rooms are comfortable, but maintenance issues were noted in certain rooms.
Amenities
8.4
Amenities such as the pool and breakfast offerings were well-received.
Value for Money
8.56
Value perception was generally positive, despite noted areas for improvement.
Food and Beverage
8.71
Food quality received high praise across multiple reviews.
Overall Experience
8.48
Overall experiences were positive, with a mix of commendations and critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:41

Property Description

Luxurious Hotel in Santa Fe de Antioquia

Outdoor Pool and BBQ Facilities: Enjoy a refreshing dip in the outdoor swimming pool or have a fun barbecue with friends and family in the barbecue facilities.

Comfortable Accommodations: Relax in well-equipped rooms with mountain views, private bathrooms, flat-screen TVs, and free toiletries.

Delicious Dining Options: Indulge in local cuisine at the in-house restaurant and start your day with a tasty American breakfast.

Experience ultimate relaxation at Hotel Arena Santa de Antioquia. Book now for an unforgettable stay in Santa Fe de Antioquia!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 432 reviews
Cleanliness: 7.61
Service: 8.88
Location: 8.52
Room Quality: 8.07
Amenities: 8.4
Value for Money: 8.56
Food and Beverage: 8.71
Overall Experience: 8.48
A
Andres • couple • co
8
2026-03-06 • via Nuitee
V
Velasquez • couple • co
8
Cons:

La música muy fuerte.

2026-03-05 • via Nuitee
G
González Quitián • couple • de
9
Muy buena comida, excelente servicio y un lugar increible
Pros:

Las micheladas

Cons:

Estaría bien tener pausas de la música, a veces la gente quiere un poco de calma y con música desde las 10am hasta las 11pm es imposible. Es un lugar para relajarse.

2026-02-25 • via Nuitee
J
Juan David • couple • co
10
Pros:

Perfecto para pareja

Cons:

La atención era buena

2026-01-29 • via Nuitee
K
Kevin • family_with_children • co
10
estadia genial, y es pet friendly lo cual me agrado muchisimo
Pros:

buena comida

2026-01-28 • via Nuitee
V
VERONICA • solo_traveller • co
10
Lo recomiendo
Pros:

La atención del personal excelente , las instalaciones muy lindas y limpias

2026-01-26 • via Nuitee
A
Alexandra • family_with_children • cl
6
Lugar muy agradable pero falta mucho servicio.
Pros:

Las instalaciones son muy buenas.

Cons:

Pedi una habitación con dos camas y nos dieron una con cama doble. Solo tenía una cobija, pedimos 2 veces una cobija adicional y nunca la trajeron. Tampoco tenían agua caliente. No tienen cosas básicas como hervidor de agua caliente, ni siquiera en el restaurante.

2026-01-26 • via Nuitee
C
Camill • couple • co
10
2026-01-25 • via Nuitee
V
vanessa • extended_group • co
10
2026-01-25 • via Nuitee
L
Lucas • couple • co
10
Pros:

La comida

2026-01-22 • via Nuitee
H
harold mateo • couple • co
10
2026-01-20 • via Nuitee
D
Daniela • couple • co
9
Super
2026-01-19 • via Nuitee
A
Alejandra • couple • co
6
Pros:

Las zonas comunes

Cons:

El estado de las habitaciones

2026-01-19 • via Nuitee
L
Lopez Echeverri • couple • co
9
2026-01-19 • via Nuitee
G
Gomez • couple • co
9
2026-01-19 • via Nuitee
J
Johana • extended_group • co
8
Pros:

La atención del personal es única, la comida es rica, es de suma importancia resaltar el acompañamiento del personal a cargo su atención es asertiva, efectiva y resuelven inmediatamente. Volveré

2026-01-19 • via Nuitee
C
Camilo • couple • co
10
2026-01-19 • via Nuitee
J
Jhonatan • couple • co
10
2026-01-19 • via Nuitee
G
Gloria Lucia • couple • co
10
2026-01-19 • via Nuitee
F
Franco • couple • co
10
2026-01-19 • via Nuitee