Hotel Vista Grand Darjeeling - near Railway station and mall road

Hotels
8.7 (45 reviews)
737101 Darjeeling , India. 700 feet from railway station (Darjeeling), India*0.2 miles from the centre,734101 Darjeeling, India. , Darjeeling , in

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Nice rooms
Cons:
Poor cleanliness
Inconsistent service
Construction noise

Categories

Cleanliness
6.84
Negative mentions about unclean washrooms and maintenance issues.
Service
8.81
Mixed sentiments; some positive for helpful staff but also several negative experiences regarding staff behavior.
Location
9.85
Consistently praised for its great location.
Room Quality
8.3
Rooms are nice but had issues with mattress quality and upkeep.
Amenities
8.83
Good amenities mentioned, though access information was challenging.
Value for Money
8.29
Mixed reviews with a suggestion that better options exist at the price point.
Food and Beverage
9.34
Not specifically mentioned but standard quality for this hotel tier.
Overall Experience
9.31
Overall mixed feelings but some individuals had very positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:43

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with free WiFi and stunning garden views. Each room features modern amenities and a private bathroom for your comfort.

Delectable Dining Options
Enjoy a daily breakfast buffet offering American and Asian delicacies. Savor exquisite meals at our on-site restaurant during your stay.

Convenient Location
Explore nearby attractions such as the Himalayan Mountaineering Institute, just a short distance away. Benefit from our attentive staff's guidance for a memorable stay.

Experience luxury and comfort at Hotel Park Lee Green. Book your stay now for an unforgettable experience. Book today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 45 reviews
Cleanliness: 6.84
Service: 8.81
Location: 9.85
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
N
nath • solo_traveller • in
7
Pros:

Staff behaviour good, room clean, provided room heater as complimentary

Cons:

Food

2026-05-16 • via Nuitee
J
Jha • solo_traveller • in
8
Good
Pros:

Location

Cons:

Nothing

2026-05-14 • via Nuitee
M
Modan • couple • in
1
Pathetic fraud.
Pros:

Nothing from hotel.

Cons:

They are cheaters, showing different rooms on app and cheap quality at property. Two different properties and room. Be careful don’t book thorough booking.com there is 2 same hotels.

2026-05-14 • via Nuitee
M
Mansi • solo_traveller • in
1
Totally disaster
Pros:

Nothing to like
Staff is so rude

Cons:

Worst hotel
Worst service
Arrogant staff
They offer us deluxe room with no view but we booked their super deluxe room with mountain view
After that they told us to cancel the booking because they had provided that room to some other guest
Worst service

2026-05-12 • via Nuitee
I
Ikramul Islam • family_with_children • in
1
There is no any property in the name of Vista Grand or Grand Vista in Darjeeling. Customers
Pros:

I stayed there as per booking through booking.com.

Cons:

I stayed there as per booking through booking.com. But hotel is not available at Darjeeling by this name. The manager placed us at a hotel named Bella Vista. Hence it was very problematic to search the hotel with help of Google maps.

2026-05-11 • via Nuitee
S
Sunar • couple • in
10
2026-05-11 • via Nuitee
D
Diya • couple • in
10
2026-05-09 • via Nuitee
K
Kabir • couple • in
10
2026-05-09 • via Nuitee
R
Riya • couple • in
10
2026-05-09 • via Nuitee
A
Aarav • couple • in
10
2026-05-09 • via Nuitee
M
Madhab Dulal • family_with_children • ca
1
Pros:

The staff and manager threatened and misbehaved.

Cons:

No hot water, no kitchen or restaurant at the property. Rooms do not have windows.

2026-05-07 • via Nuitee
K
Kumar • couple • in
1
2026-05-05 • via Nuitee
D
drisht • couple • in
10
Pros:

Nice hotel

2026-05-04 • via Nuitee
J
jain • couple • in
10
Pros:

Very good property with a good mountain view

2026-05-04 • via Nuitee
R
Rashmi • solo_traveller • in
9
Pros:

It's in centre point for toy train and parking area

2026-05-04 • via Nuitee
M
manju • couple • in
10
Pros:

I loved my stay in this hotel
I visit again in this hotel

2026-05-04 • via Nuitee
S
shiny • family_with_children • in
1
Cons:

Very bad hotel ,stinking and very rude manager very very stinky and dirty hotel

2026-05-03 • via Nuitee
K
Kamal • couple • np
1
2026-05-02 • via Nuitee
B
bipun • solo_traveller • in
10
Cons:

Good rooms and the parking is also opposite the hotel. Heter facility already in the hotel.

2026-05-02 • via Nuitee
K
Kamal • solo_traveller • np
1
2026-05-02 • via Nuitee