Hotel Real La Merced

Hotels
9.1 (257 reviews)
Frente a Iglesia la Merced , Granada , ni

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Cons:
High prices
Limited room views

Categories

Cleanliness
9.31
Rooms were clean and well-maintained, standard quality for this hotel tier.
Service
9.78
Guests frequently praised the kind and helpful staff.
Location
9.32
Great location in Granada, convenient for exploring the area.
Room Quality
8.77
Room quality varied; some had small windows and issues with bed sizes.
Amenities
8.8
Basic amenities available, but some guests noted insufficient parking.
Value for Money
8.26
Considered high priced by some guests, but typical for the area.
Food and Beverage
9.31
Breakfast options were appreciated, contributing to a positive experience.
Overall Experience
9.28
Overall a positive experience, with a mix of great aspects and some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:18

Property Description

Luxurious Amenities and Stunning Views

Hotel Real La Merced offers the perfect blend of luxury and comfort in the heart of Granada. With both an outdoor and indoor pool, guests can relax while taking in breathtaking city views. Each room is equipped with modern amenities including air conditioning, a coffee machine, and a private bathroom with free toiletries.

Exceptional Services and Facilities

Guests can take advantage of the 24-hour front desk, terrace, and meeting facilities offered at the hotel. The tour desk can help plan exciting excursions such as Lake cruises around Granada’s Islets, zip lining adventures, or hiking trips.

Convenient Location and Nearby Attractions

Located just minutes away from Lake Nicaragua and a short drive from Mombacho Volcano National Preserve, Hotel Real La Merced provides easy access to the area's top attractions. Augusto Cesar Sandino International Airport is also conveniently located 50 km away.

Experience luxury and convenience at Hotel Real La Merced - book your stay now to make unforgettable memories in Granada.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 257 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 9.28
C
Cristobal Wong solo_traveller ca
10
Chris and Gaby's vacation
Pros:

It's a great Colonial Hotel.Close to everything in downtown Granada.Great staff,pool,value.

Cons:

Nothing

2026-07-04 via Nuitee
T
Tatiana couple ni
10
Tranquilidad
Pros:

La ubicación, exclusividad y arquitectura. La comida y desayuno estaba delicioso, el personal muy amable.

Cons:

No habían meseros en la cercanía de la piscina y debimos ir a buscarlos, también que les había comunicado que era celebración de mi cumpleaños y ellos respondieron que lo tomarían en cuenta, pero no fue así.

2026-06-25 via Nuitee
S
Sharon solo_traveller cr
10
Pros:

TODO. ES UNA BELLEZA. AMÉ TODO, HASTA A DOÑA EVELYN QUE COCINA Y TODO LE QUEDA RICO, LAS CHICAS QUE ATIENDEN, EL CUARTO, LA ESCALERA, LA PISCINA. LITERAL NO TENGO NADA MALO QUE DECIR. 😂🩵

Cons:

NADA, ES PERFECTO JAJA

2026-06-22 via Nuitee
M
Murillo solo_traveller ni
10
2026-06-22 via Nuitee
L
Lillian solo_traveller cr
8
Pros:

El diseño del hotel es muy lindo, está en el centro de la ciudad y es fácil de llegar.

Cons:

El aire acondicionado de una de las habitaciones no estaba funcionando bien y el calor fue insoportable.

2026-06-22 via Nuitee
S
Sumanth couple us
8
Cons:

I wish we got the room with windows. Looks like downstairs rooms have windows to the inside of the hotel, which we couldn’t open all the time.

2026-06-13 via Nuitee
M
Morraz solo_traveller us
3
Pros:

They canceled my reservation

Cons:

Why manager or administrator call me before canceling?

2026-06-12 via Nuitee
A
Alejandro Rodríguez solo_traveller ni
10
Beautiful, romantic, charming hotel in La Gran Sultana
Pros:

Todo fantástico 😍

Cons:

N/A

2026-06-09 via Nuitee
A
Alberto family_with_children ni
10
2026-06-02 via Nuitee
M
Matthew couple gb
9
Perfect hotel to explore Granada
Pros:

Gorgeous hotel with a great pool in the centre. Helpful front desk. Great location. Didn’t eat so can’t comment on the food. Our room was massive, with a very comfortable bed. Plus, the price was very good

2026-05-29 via Nuitee
G
Graciela couple us
9
Beautiful building near cathedral in Granada.
Pros:

Beautiful historical building located 2 blocks away from the cathedral.

2026-05-27 via Nuitee
M
Martin solo_traveller us
8
Great location
Pros:

Beautiful hotel, great location, central.

Cons:

Check out was aweful. It should not be complicated.

2026-05-27 via Nuitee
T
Tania family_with_children us
10
Awesome place to stay!
Pros:

The rooms were super clean and the staff super friendly! The building itself was beautiful and the pool perfect. The downstairs hallway was like a mini museum. The location was right on. Just out of the noise but you could be in it all in a moment.

Cons:

Checkout was odd. They went up to check the room while we waited rather than grabbing a cab.

2026-05-26 via Nuitee
solo_traveller ca
9
2026-05-26 via Nuitee
S
Sonia couple cr
10
Pros:

Ubicación, desayuno, atención del personal, instalaciones muy lindas, habitaciones muy cómoda, todo!

2026-05-15 via Nuitee
A
Anna solo_traveller de
9
2026-05-15 via Nuitee
X
XINIA solo_traveller cr
10
2026-05-10 via Nuitee
S
Sladic solo_traveller ie
10
2026-05-07 via Nuitee
C
Chen couple il
10
ממש נקי, נחמד, צוות חייכני ועוזר תמיד! חדרים מאוד גדולים , מרווחים ונקיים!
Pros:

צוות האירוח מדהים וארוחות הבוקר

Cons:

2026-05-03 via Nuitee
P
Patrick solo_traveller rw
9
2026-04-28 via Nuitee