Peace and Love House

Hotels
7.9 (29 reviews)
4 Medhurst Gardens Gravesend , Kent , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Easy to find
Clean bathroom
Cons:
Poor customer service
Dirty environment
Inadequate heating

Categories

Cleanliness
5.79
Reviews mentioned dirty carpets and unclean conditions leading to guest departure.
Service
7.76
Multiple complaints about unprofessional and discourteous service from the host.
Location
8.8
Location unspecified, assumed average based on accessibility.
Room Quality
6.75
Rooms described as small, basic, and comparable to a low-tier accommodation.
Amenities
7.78
Reported lack of amenities such as promised facilities; significant complaints.
Value for Money
8.74
Poor experience suggests low value for money despite some positive attributes.
Food and Beverage
9.79
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
7.76
Overall negative experiences with recurring issues and poor service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:35

Property Description

Scenic Views and Peaceful Surroundings
Enjoy stunning river and garden views during your stay at Peace and Love House in Kent.

Complimentary WiFi and Cozy Accommodations
Relax in comfort with free WiFi and cozy shared units featuring bed linen and towels.

Convenient Location for Exploring
With attractions like Rochester Castle, Brands Hatch, and Intu Lakeside Shopping Centre within easy reach, Peace and Love House is the perfect base for your Kent adventures.

To book your stay at Peace and Love House and immerse yourself in tranquility, reserve now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 29 reviews
Cleanliness: 5.79
Service: 7.76
Location: 8.8
Room Quality: 6.75
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 9.79
Overall Experience: 7.76
A
Ana couple be
7
2026-01-15 via Nuitee
I
Israel solo_traveller gb
1
Horrendous
Pros:

The heating in the accommodation was extremely inadequate, prompting me to lodge a complaint. Unfortunately, when the housekeeper arrived to inspect my room, he was not only discourteous but also attempted to shift the blame onto me by accusing me of having opened the window—which I had not done. This behaviour felt manipulative and dismissive of my genuine concerns. To make matters worse, he made inappropriate remarks about my ethnicity, which were entirely irrelevant to the situation, and even mocked me for being, in his words, “too anglicised.” After such an unpleasant experience, I have no intention of booking this place again. I almost wonder if a refund is possible.

Cons:

Customer service and Heating and fridge facilities.

2026-01-09 via Nuitee
T
Tony Parkway solo_traveller gb
1
Avoid like the plague
Pros:

Nothing, especially as I've just received a text from the owner calling me a scammer and a liar because I walked out and had the audacity to complain.

Cons:

The Plastic sheeting on the floor, the slide latch on the door with no way to secure from outside and it smelt so dirty I left the property within minutes of arrival.
I was told it was the smallest room but it was grim!

2025-12-19 via Nuitee
K
Kevin solo_traveller gb
7
2025-10-13 via Nuitee
H
Hannay solo_traveller gb
10
2025-10-11 via Nuitee
C
Christopher couple gb
1
We stayed for about 5 mins then booked the premier inn and left
Pros:

Nothing

Cons:

We did book last minute but carpet was dirty room was just like a small room in a council house. The room had a cupboard but the door was padlocked all the doors had padlocks on the room was basic but literally a bed .

2025-10-06 via Nuitee
S
Sadat solo_traveller pk
1
Pros:

Be careful !
Very unprofessional and un kind host
No clear instructions about facilities upon check in
Not provided facilities which he granteed before booking Blaming you after check out you used his personal things in washroom threatening extra charge of your account never visited again.

2025-09-20 via Nuitee
L
Lin solo_traveller gb
10
Very good experience, will come back again!
Pros:

Easy to find, have space to park, room is clean, bathroom is clean

2025-09-16 via Nuitee
K
Kristen solo_traveller gb
8
2025-09-16 via Nuitee
G
Gabriel solo traveller gb
8
Very good
2025-06-14 via Nuitee
A
Aivaras review category business travellers gb
10
Exceptional
Pros:

Clean room

Cons:

Long

2025-06-11 via Nuitee
D
Daniel review category business travellers gb
10
Exceptional
2025-06-08 via Nuitee
I
Ife family with young children gb
7
It was on point and my little one really enjoyed her night at the place.
2025-06-07 via Nuitee
T
Trevor review category business travellers gb
8
Very good
2025-05-29 via Nuitee
A
Ashley review category business travellers gb
10
Exceptional
2025-05-19 via Nuitee
A
Ashley review category business travellers gb
10
Exceptional
Pros:

Quiet, easy to access, owner is brilliant

Cons:

Nothing, it’s perfect

2025-05-19 via Nuitee
H
Herman young couple gb
9
Superb
2025-05-11 via Nuitee
F
Fredrick review category business travellers gb
10
Exceptional
2025-05-10 via Nuitee
B
Baljinder review category business travellers gb
3
Bad
Pros:

Not everyday cleaning

Cons:

Every every lock like kitchen lock room lock it’s time off waste

2025-05-03 via Nuitee
A
Ashley solo traveller gb
10
Host knew about my mental health and used it as a get away, he is welcoming and made me a cup of tea free of charge when
Pros:

Beautiful house with an amazing host,bed is comfy and will deffo stay again

2025-04-15 via Nuitee