HOTEL PLAZA REAL SUR

Hotels
6.9 (21 reviews)
60-43 Calle 10 , Cali , co

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Kind and attentive staff
Good location
Large rooms
Cons:
Cleanliness issues
Outdated television and amenities
Inconsistent service quality

Categories

Cleanliness
5.48
The bathrooms were reported to lack cleaning and had issues with cleanliness, hence the low score.
Service
7.95
The reception staff were noted to be very kind and attentive, highlighting strong service.
Location
8.49
Well-located, stated to have accessible location in multiple reviews.
Room Quality
7.44
Rooms are large but have issues such as old fixtures and sometimes lack hot water.
Amenities
5.97
Amenities such as TV are outdated and inadequate, impacting the score.
Value for Money
6.93
The price was considered reasonable, given the large rooms and good service.
Food and Beverage
5.98
Breakfast is not clearly mentioned, indicating a lack of information on food options.
Overall Experience
6.95
Overall experience was fairly positive despite mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:07

Property Description

Prime Location
Situated near key attractions like Pan-American Park and Saint's Peter Cathedral, our hotel offers convenience and easy access to the best of Cali.

Comfortable Rooms
Enjoy air-conditioned rooms with modern amenities, including flat-screen TVs and private bathrooms with free toiletries for a relaxing stay.

Convenience and Service
Benefit from free private parking, paid airport shuttle service, and a helpful 24-hour front desk staff ready to assist you throughout your stay.

Book now for an unforgettable experience at HOTEL PLAZA REAL SUR in Cali!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.9
Based on 21 reviews
Cleanliness: 5.48
Service: 7.95
Location: 8.49
Room Quality: 7.44
Amenities: 5.97
Value for Money: 6.93
Food and Beverage: 5.98
Overall Experience: 6.95
A
Angie solo_traveller co
8
2026-02-12 via Nuitee
A
Andres couple co
7
2026-02-11 via Nuitee
D
Daniela couple co
7
2026-02-09 via Nuitee
J
Jessica couple co
10
2026-02-08 via Nuitee
A
Arias solo_traveller co
7
Pros:

Ubicación accesible

Cons:

Televisor antiguo y muy pequeño y sin sanada adicional para cubrirse

2025-09-30 via Nuitee
solo_traveller co
5
Ahi
Pros:

Cual desayuno?

Cons:

La limpieza

2025-09-16 via Nuitee
M
Mafe couple co
10
Pros:

La habitaciónes son grandes ! Y el personal es muy amable la verdad dan cafesito en recepción

Cons:

Aveces no hay agua caliente y las instalaciones de los baños ya son muy antiguas pero la verdad el resto de cosas es muy bueno y por ese precio vale la pena

2025-09-14 via Nuitee
A
Arteconcreto solo_traveller co
8
2025-08-30 via Nuitee
C
Catalina couple co
8
2025-08-29 via Nuitee
E
Evelyn couple co
10
Pros:

La habitación en general muy cómoda , muy limpio bastante agradable el personal

Cons:

Mejorar un poco las duchas , pero en general todo muy bien

2025-08-25 via Nuitee
couple co
7
Acogedor
Cons:

La atención en recepción es muy buena, me decepciona que las habitaciones no se limpien todos los días y los insumos de aseo no se renueven solo los vimos una vez, del resto me pareció todo muy bien!

2025-08-22 via Nuitee
couple co
7
2025-08-22 via Nuitee
Y
Yanten couple co
8
2025-08-22 via Nuitee
A
Aleja Ulloa solo_traveller ec
10
2025-08-21 via Nuitee
E
echeverry montoya couple co
7
Pros:

Las personas de recepción son muy amables y atentos...

Cons:

El baño le falta más aseo los vidrios estaban sucios y encontramos cabellos en el baño

2025-08-19 via Nuitee
H
Higuera couple co
10
Excelente servicio
Pros:

Instalaciones y atención

Cons:

Algunos precios muy elevados

2025-07-29 via Nuitee
C
Campos couple co
5
Pros:

Esta muy bien ubicado,

Cons:

esta descuidado, la habitación tiene humedad, la ducha siempre está goteando, TV solo claro.

2025-07-24 via Nuitee
M
Mafe couple co
10
2025-07-15 via Nuitee
V
Victor solo traveller us
1
The man at the front desk was a wonder
Pros:

Nothing . I didn’t even check in. I left 20 minutes later

Cons:

Lack quality , poor cleanness. I was charged and the hotel manager refused to cancel the reservation

2025-04-20 via Nuitee
S
Steban solo traveller co
4
Disappointing
2025-02-23 via Nuitee