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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Secured parking
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Scenic Location
Enjoy the breathtaking views of mountains and glaciers surrounding the hotel in Jökulsárlón.
Wellness Retreat
Relax in the sauna and hot tub at the hotel's wellness area after a day of exploring the natural wonders.
Exceptional Service
Our multilingual staff at Hótel Jökulsárlón - Glacier Lagoon Hotel is dedicated to ensuring a comfortable stay for every guest.
Book your stay now at Hótel Jökulsárlón - Glacier Lagoon Hotel for an unforgettable experience in Jökulsárlón.
At Hótel Jökulsárlón - Glacier Lagoon Hotel, charges will be made in EUR. When booking 5 rooms or more, different policies and additional supplements may apply.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Review – Hótel Jökulsárlón / Glacier Lagoon Hotel
I normally never write reviews, neither positive nor negative ones. I travel a lot and have stayed in many hotels around the world. However, in this case I felt compelled to write my first review because I honestly cannot understand how this hotel receives so many highly positive ratings.
First, the positive:
The hotel itself is architecturally beautiful and the location in the Icelandic nature is truly impressive. At first glance everything looks modern and stylish, which makes the disappointment afterwards even greater.
Considering that rooms cost around €400 per night, one would expect certain basic standards. For example, I would expect at least a bottle of water in the room, or at least an easy way to access drinking water. Surprisingly, this was not the case.
The service, however, was the most disappointing part of our stay. I have rarely experienced staff that appeared so unmotivated and irritated. At times it almost felt uncomfortable to ask for anything because requests were often met with visible annoyance. For a hotel in this price category, that is simply not acceptable.
The restaurant was another major issue. Of course we understand that we are on an island and that logistics, transportation and staffing costs in Iceland are different from those on mainland Europe. Higher prices are therefore understandable to some degree.
However, what is difficult to understand is the huge imbalance between price and quality. The food itself is quite simple, yet the prices are extremely high. During our stay we spent over €200 for dinner, which would normally set expectations for a very high-end dining experience. Unfortunately, the food did not come close to justifying those prices.
At the same time, there are practically no alternatives nearby, as the next town with restaurants is about an hour away in either direction.
very good
everything was perfect
The staff and the hotel property
Food so-so
Traumhaft schön gelegen
3 Hot Tubs mit Blick auf die Gletscher
The location on the lake makes the northern lights that much more spectacular.
Hot tub closes too early,
Die Lage und die Aussicht einfach Traumhaft. Sehr freundliches und hilfsbereites Personal. Die Zimmer waren sehr sauber.
Generell ist das Hotel ein Traum.
Fantastic hotel, hot tubs (with glacier dipping option) and sauna, great food and wonderful service.
Nothing!
Nice location. Excellent sauna. Great personal.
Restaurant prices
整体非常不错，厨房用具都挺齐全
有两个小房间似乎没有暖气…
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