Botánica Casa Hotel Manila by HOUSY

Hotels
8.2 (381 reviews)
Carrera 43B #12-101 , Medellín , co

Facilities

Family rooms
Pets allowed
Luggage storage
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Noisy rooms
Inconsistent cleaning
Complex check-in process

Categories

Cleanliness
7.68
The room was clean upon arrival, but there were complaints about room cleaning not being done during the stay.
Service
8.85
Staff was friendly and accommodating, but there were issues with the morning receptionist.
Location
8.69
The location is ideal, close to bars, restaurants, and supermarkets.
Room Quality
7.34
Rooms were reported as small with some noise issues and a lack of ventilation.
Amenities
8.17
Amenities such as breakfast and 24-hour reception were appreciated.
Value for Money
8.33
Overall good value for the price, despite some inconveniences.
Food and Beverage
8.18
Breakfast was good, but options for it should be included in the stay.
Overall Experience
8.35
Overall a good experience with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:43

Property Description

Luxurious Accommodation
Indulge in 4-star comfort with elegant decor, flat-screen TVs, and cozy bedding. Stay connected with free WiFi and keep your valuables secure in the safety deposit box.

Convenient Location
Explore popular attractions like El Poblado Park and Lleras Park just steps away. Enjoy easy access to shopping, dining, and entertainment options in the vibrant El Poblado district.

Personalized Service
Experience attentive hospitality with a 24-hour front desk and full-day security. Take advantage of sightseeing tours and a paid airport shuttle service for a hassle-free stay.

Book now at Botánica Casa Hotel Manila for a memorable and stress-free getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 381 reviews
Cleanliness: 7.68
Service: 8.85
Location: 8.69
Room Quality: 7.34
Amenities: 8.17
Value for Money: 8.33
Food and Beverage: 8.18
Overall Experience: 8.35
R
Reyna couple us
10
So close to everything!
Pros:

The staff was amazing ! The breakfast was so good ! The rooms so cute and the shower pressure was amazing

2026-03-12 via Nuitee
K
Kasper couple dk
9
Alt i alt et super godt ophold.
Pros:

Alt var helt perfekt. Værelset var rent og pænt. Beliggenheden var perfekt gå afstand til mad og indkøb, og ca 10 minutters gang til el Poblado. Receptionisterne var super søde og hjælpsomme, og generelt er der ikke en finger at sætte på vores ophold her. Kæmpe anbefaling.

Cons:

Personalet i køkkenet som serverede morgenmad havde en virkelig kedelig attitude. Maden var fin, men de virkede sure, i dårligt humør og trætte af gæsterne allerede fra morgenstunden. Man følte sig ikke velkommen. Det var ærgerligt.

2026-03-06 via Nuitee
P
PATRICIA O solo_traveller br
7
Pros:

Dos recepcionistas, sempre atenciosos e solicitos.
O chuveiro era maravilhoso!! O melhor de todos os hoteis que eu estive!

Cons:

O quarto era pequeno, a janela dava para a recepção, sendo impossivel de abrir. A cama king size, o lado mais usado era côncavo, como se tivesse um buraco, muito desconfortável.

2026-03-05 via Nuitee
B
Brandon couple us
7
Good but not great
Pros:

Good location, style, staff, and coffee

Cons:

Hot water may run out, some ants in shower and bed, air conditioning ineffective

2026-03-05 via Nuitee
J
julio solo_traveller co
4
Pros:

Nada

Cons:

Los cuartos no tienen ventanas. El colchón estaba muy malo, el desyuno lo sirven después de 8 am. Si sales mas temprano te vas sim desayuno, como fue mi caso en las dos habitaciiones que reservé. Nos cobraron las dos noches a pesar que dejamos la habitación despúes de la primera noche. Preferimos irnos a otro hotel. No tiene ascensor y las habitaciones estan en los pisos superiores.

2026-02-26 via Nuitee
M
Miguel couple es
9
Pros:

The location was great, the staff were quite friendly and provided enough advice when asked.
The room was very nice, with a great shower which is nice when you are away for a while. The breakfast provided a good selection and was tasty. They were also accommodating when we departed early to provide breakfast half an hour earlier.

2026-02-25 via Nuitee
N
Nadege solo_traveller gb
8
Pros:

It’s cute and the staff is very nice
The breakfast was very good

Cons:

The breakfast starts too late + it’s complicated since there are no many seats you need to wait until people finish to eat

2026-02-25 via Nuitee
S
Sara extended_group co
7
2026-02-24 via Nuitee
G
Glass extended_group us
1
Very noisy, ants in the rooms, and not accepting of people trying to have a good time.
Pros:

I honestly only liked the location of the place. The rest of the place was not worth the money we paid. The staff was friendly at times, and helpful when it came to directions around town but truly spend your money elsewhere.

Cons:

Top 3 things, noise/construction all day, ants in my room, and complaints about everything when we spent over $1000 USD. I didn’t like of the stay were the interior rooms the windows face the lobby, and the inside of the hotel, meaning if you walk in the hotel not whispering (like they asked us to do, please be quiet after 10pm…) you would hear even a pin drop from the rooms. The walls are beyond thin, and the windows aren’t even glass facing inwards, they are partition board which makes the sounds even worse.
Next, the downstairs room my aunt was in was infested with ants, she woke up from a nap and her sweets were covered with little ants and all corners of the room.
As well as the $15 extra if you want your friend to come up stairs to your room, each night. That doesn’t include the breakfast for your friend in the morning either.
When paying a lot of money, putting your trust into a place for 5 nights, and you book 3 separate rooms you would atleast hope it would be a little more accommodating.

I wouldn’t recommend this place if you don’t whisper, want to have friends over, and want to have a good time. I think I over projected for the value of my stay and it under preformed. Please save yourself some money and go to a Hilton or air bnb. It looks like they spent the least amount of money to get this place up and running and stopped there. Our 3rd floor room had a gap between the roof and the outside where you could see out.

2026-02-22 via Nuitee
S
Steph extended_group gb
9
Pros:

We only stayed one night but a great stay. Comfortable beds, good showers and delicious breakfast. Staff were friendly and helpful and let us store our luggage. Great location in El Poblado to access coffee shops and restaurants. Would recommend.

2026-02-22 via Nuitee
A
Andrea family_with_children co
4
Unconveniently noisy stay
Pros:

Spacious and clean rooms

Cons:

Incredibly noisy. And not only because of the road noise, but you can hear everything going through the pipes from other rooms. People waking and showering early (or going to the toilet) woke us up both days.

2026-02-22 via Nuitee
M
Markéta couple de
10
Pros:

Einfach alles hat uns gefallen, die Einrichtung (Industrie-Design), das freundliche und hilfsbereite Personal. Die Lage. Falls wir je wieder nach Medellin kommen, dann auf jeden Fall wieder da hin.

2026-02-12 via Nuitee
M
Michèle couple fr
8
2026-02-09 via Nuitee
R
Rita couple at
9
Super staff & location, beautyful double room, good breakfast.
Pros:

Nice modern design, stylish, simple.

Cons:

The breakfast room is too small.

2026-02-08 via Nuitee
D
Daniela extended_group co
8
2026-02-08 via Nuitee
M
Milo couple nl
8
Pros:

Hele ruime kamers!
Ontbijt werd vers en met liefde gekookt, we hadden daarom ook steeds goede bodem voor de rest van de dag

Cons:

Er is een washok naast wat steeds een heel irritant geluid maakte.

2026-01-19 via Nuitee
F
FIORELLA family_with_children hn
9
Comodidad, seguridad y buen ambiente
Pros:

Un poco reducido el espacio para 3 personas, pero las camas muy comodas, el lugar muy limpio y la atenciòn de los chicos muy buena, super bien ubicado, recomendaria su lugar 100% sin duda

Cons:

La verdad cosas insignificantes de limpieza que las lograron corregir.

2026-01-19 via Nuitee
L
Luis couple ec
8
2026-01-19 via Nuitee
C
Claudia Fernanda couple mx
7
Es bonito pero es más sencillo de lo que parece en fotos
Pros:

Estaba muy bien ubicado, el personal es muy amable, la cama y las almohadas son cómodas. En general es estéticamente bonito.

Cons:

El cuarto está muy pequeño, literal cuando abres la puerta topa con la cama y dificulta el acceso. Es un cuarto bastante sencillo, se escuchan las voces de las personas cuando caminan en el pasillo y el techo incluso es como de una especie de lámina. Todo lo anterior creo que no son aspectos tan graves; lo que en verdad no me gustó es que ni el baño ni la regadera tienen ventilación o alguna especie de extractor, lo que ocasiona que cualquier olor o vapor del baño se queda concentrado en el cuarto.

2026-01-19 via Nuitee
M
Melissa couple ca
8
Cute place, relaxing vibes. Would stay again!
Pros:

Cute little place! Just slightly off the main area of el Poblado but easy walking distance. The balcony room was adorable, showers were hot. It was very clean. The staff were friendly.
Anyone complaining about noisy isn’t familiar with Latin America and busy cities. City noise is normal and this place was relatively quiet compared to other areas. No nearby clubs to keep you up and not on a main road so less traffics noise.
Overall would stay here again!

Cons:

Breakfast was just ok, nothing special but quick and hot. The coffee wasn’t the greatest. We opted to walk to one of the nearby shops instead the next few days for morning coffees.

2026-01-19 via Nuitee