Novotel Cairo El Borg

Hotels
Novotel
8.6 (2782 reviews)
3 Saray El Gezirah, Zamalek , Cairo , eg

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
High room prices
Noisy environment
Cleaning issues

Categories

Cleanliness
7.99
Cleaning was mentioned negatively, stressing improvement needed.
Service
9.46
Multiple reviews highlighted helpful and professional staff.
Location
9.5
The location was frequently praised for its convenience.
Room Quality
8.45
Rooms were described as neat and modern, though some issues reported.
Amenities
8.48
Basic amenities met expectations, but could improve on variety.
Value for Money
7.94
Some expressed the feeling of high prices for the offered services.
Food and Beverage
7.99
Mixed feedback on the quality of food offerings.
Overall Experience
8.96
General positive experiences with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:59

Property Description

Prime Location in Central Cairo
Novotel Cairo El Borg is conveniently situated just a short stroll from Cairo Tower and a mere 200 meters from Cairo Opera House, offering stunning views of the Nile and Cairo city from its rooms.

Luxurious Amenities
The hotel provides air-conditioned rooms featuring LCD TVs, satellite and cable channels, tea/coffee facilities, and cozy seating areas. Guests can unwind in the outdoor swimming pool, hot tub, or well-equipped gym, with massage services also available.

Dining with a View
Guests can indulge in delectable international cuisine at the rooftop restaurant while enjoying breathtaking views of Cairo and the Nile. The restaurant also houses a ‘dry’ bar, and 24-hour room service is offered for convenience.

Book your stay at Novotel Cairo El Borg for an unforgettable experience in Cairo!

Important information:

Please note that the hotel does not serve alcohol nor allows any alcohol to be brought in.

Hotel May request a marriage certificate according to Egyptian tourism police regulationsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Adults stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2782 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.96
M
Maurizio couple it
8
Viaggio alla conoscenza della antica civiltà egizia
Pros:

Colazione,posizione,pulìzia

Cons:

Staff alla reception,bagno

2026-03-07 via Nuitee
D
Dave A family_with_children us
8
Pros:

Staff was nice. Location was quiet and close to metro.

Cons:

Breakfast buffet needed more variety.

2026-03-06 via Nuitee
C
Celia family_with_children fr
8
2026-03-06 via Nuitee
A
Asako family_with_children us
10
Novotel was great, and the view of the Nile from the room was beautiful.
Pros:

The reception staff and every other staff we encountered were professional, polite, and very pleasant. The rooms were clean, we had a great view of the Nile, and the breakfast was wonderful. It's a great hotel, we highly recommend it!

Cons:

There was nothing we didn't like about the hotel. Before we stayed at Novotel, we stayed in an apartment rental in another area, and we had no problems with Uber drivers and they were all nice and honest. As soon as we started booking Uber rides from and to Novotel, the Uber drivers started to ask us to pay in cash, or tip in cash, and the way it was done was very unpleasant. One driver pulled over on the side of the road and took my husband's phone from his hand to see how much Uber charged us for the ride, and said that we should have paid more so we owe him cash. Advice to travelers: maybe better to set the pick-up location elsewhere and not the hotel itself.

2026-03-05 via Nuitee
M
Maite family_with_children fr
10
Pros:

Las vistas desde la habitación, el restaurante, el personal, el desayuno, la piscina después de visitar la ciudad

2026-03-05 via Nuitee
J
Johanna family_with_children fi
7
Johanna
Pros:

Henkilökunta oli super mukavaa!

Cons:

Hotelli oli hiukan kulahtanut, parhaat aikansa nähnyt.

2026-03-05 via Nuitee
E
Elmar family_with_children ch
7
2026-03-04 via Nuitee
E
Emad solo_traveller kw
8
Cons:

الحمام وعدم وجود شطاف الماء للبيديه فقط الهوز

2026-03-04 via Nuitee
M
Mikhail family_with_children il
8
Pros:

Прекрасные виды на Нил и центр города. Отель простой, но чистый и удобный

2026-03-03 via Nuitee
J
Julia Maria family_with_children de
9
2026-03-03 via Nuitee
O
Olga family_with_children ru
9
Very comfortable and clean
Pros:

Room, service, food

Cons:

everything is good

2026-03-02 via Nuitee
S
Sergiogarnham family_with_children es
10
Hotel cómodo y bien ubicado
Pros:

La habitación era muy cómoda y de buen tamaño, además todo estaba muy limpio. La ubicación era central y de fácil acceso. Si vuelvo al Cairo volvería a hospedarme en este hotel.

2026-03-02 via Nuitee
R
RICCARDO couple it
9
2026-03-02 via Nuitee
J
John couple gb
8
Just wonderful
Pros:

Nice and secure location

Cons:

The water pressure in the shower was very slow.

2026-03-02 via Nuitee
M
Michael family_with_children ch
9
Pros:

die Aussicht, das Personal, Sauberkeit und Komfort

2026-03-02 via Nuitee
P
Piotr couple pl
9
Gorąco polecam jest to jeden z lepszych hoteli w Kairze , jakość w stosunku do ceny.
Pros:

Komfort pobytu i pyszne śniadania , bardzo dobra kawa.

Cons:

Zbyt chłodna woda w basenie.

2026-03-02 via Nuitee
P
Philip couple gb
7
Wouldn’t have booked it if I’d realised there wasn’t a bar!
Pros:

The hotel was in an excellent location and the breakfasts were very good.

Cons:

There were no alcoholic beverages available. Other hotels nearby did have bars so you needed to walk or get a taxi. The pool area was small and there were limited bed chairs available.

2026-03-01 via Nuitee
F
Florencia M.U. family_with_children cl
10
Pros:

Excelente ubicación, piezas grandes, cómodas y limpias. Buen desayuno y varios restorantes ricos.

2026-03-01 via Nuitee
J
JAO family_with_children fr
9
2026-03-01 via Nuitee
F
Florencia M.U. family_with_children cl
10
Pros:

Muy bien ubicado. La pieza amplia, cómoda y muy limpia.

2026-03-01 via Nuitee