Novotel Cairo El Borg

Hotels
Novotel
8.6 (2861 reviews)
3 Saray El Gezirah, Zamalek , Cairo , eg

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
High room prices
Noisy environment
Cleaning issues

Categories

Cleanliness
7.99
Cleaning was mentioned negatively, stressing improvement needed.
Service
9.46
Multiple reviews highlighted helpful and professional staff.
Location
9.5
The location was frequently praised for its convenience.
Room Quality
8.45
Rooms were described as neat and modern, though some issues reported.
Amenities
8.48
Basic amenities met expectations, but could improve on variety.
Value for Money
7.94
Some expressed the feeling of high prices for the offered services.
Food and Beverage
7.99
Mixed feedback on the quality of food offerings.
Overall Experience
8.96
General positive experiences with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:59

Property Description

Prime Location in Central Cairo
Novotel Cairo El Borg is conveniently situated just a short stroll from Cairo Tower and a mere 200 meters from Cairo Opera House, offering stunning views of the Nile and Cairo city from its rooms.

Luxurious Amenities
The hotel provides air-conditioned rooms featuring LCD TVs, satellite and cable channels, tea/coffee facilities, and cozy seating areas. Guests can unwind in the outdoor swimming pool, hot tub, or well-equipped gym, with massage services also available.

Dining with a View
Guests can indulge in delectable international cuisine at the rooftop restaurant while enjoying breathtaking views of Cairo and the Nile. The restaurant also houses a ‘dry’ bar, and 24-hour room service is offered for convenience.

Book your stay at Novotel Cairo El Borg for an unforgettable experience in Cairo!

Important information:

Please note that the hotel does not serve alcohol nor allows any alcohol to be brought in.

Hotel May request a marriage certificate according to Egyptian tourism police regulationsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Adults stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2861 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.96
A
Anastasia family_with_children gr
9
Πολύ όμορφα.
Pros:

Η τοποθεσία, η καθαριότητα και το προσωπικό.

2026-04-18 via Nuitee
L
Lisa-Marie couple sg
10
2026-04-18 via Nuitee
A
amjad couple ps
10
2026-04-18 via Nuitee
A
Anis solo_traveller ch
10
Pros:

An exceptional stay at Novotel El Borj El Zamalek!

Everything was absolutely perfect from start to finish. The staff were incredibly kind, helpful, and professional — a special thanks to Mhamed, Ramadhan, and the entire team without exception for their warm welcome and constant support.

The cleanliness of the rooms was outstanding, truly impressive. The pool area is also very pleasant and easy to access — perfect for relaxing.

The breakfast was simply amazing: a wide variety of options for all tastes — sweet, savory, European, and Egyptian dishes. Even on our departure day, with a very early flight at 5:30 AM, they thoughtfully prepared a takeaway breakfast box for us — such a great touch!

Another highlight was the check-in. Although it’s normally at 2 PM, we arrived at noon and were given our room immediately, which was much appreciated after traveling.

The hotel really thinks of everything, down to the smallest details to meet guests’ needs — even a currency exchange machine available with very reasonable rates.

Finally, the location is perfect: close to the museum, the Opera, the corniche, and many restaurants.

I highly recommend this hotel!

Anis et Asma

Cons:

Tout

2026-04-17 via Nuitee
L
LEE extended_group my
1
2026-04-17 via Nuitee
A
Ahmed M Zakaria couple eg
9
2026-04-17 via Nuitee
M
Mohammed couple sa
10
Pros:

الموقع واطلاله على النيل والممشى

2026-04-17 via Nuitee
اشرف solo_traveller sa
8
2026-04-16 via Nuitee
G
Galleguillos family_with_children cl
10
Pros:

La limpieza, las instalaciones, su terraza y amabilidad del personal.

Cons:

Nada, todo excelente.

2026-04-16 via Nuitee
D
Dmitry solo_traveller ae
7
Cons:

Breafast if awfull.

2026-04-16 via Nuitee
D
Damien solo_traveller fr
5
Pros:

Hotel bien situé. Restaurant quelconque. Personnel pas très agréable et peu sympathique, mal formé au service.

2026-04-16 via Nuitee
I
Imad solo_traveller fr
8
2026-04-15 via Nuitee
A
Ahmed family_with_children fr
9
2026-04-15 via Nuitee
D
Dimitrios family_with_children gr
9
2026-04-15 via Nuitee
M
Mohamed couple gb
10
2026-04-13 via Nuitee
C
Clare solo_traveller gb
5
2026-04-13 via Nuitee
J
Jean couple fr
9
Hôtel très confortable avec une équipe très agréable, souriante et serviable. Vue magnifique !
Pros:

La vie magnifique sur la ville

Cons:

Rien

2026-04-13 via Nuitee
D
Dora family_with_children pt
9
Boa relação preço-qualidade com uma vista de sonho para o Nilo como bónus
Pros:

Localização perfeita, a vista para o Nilo é um sonho, a simpatia dos funcionários é espectacular.

Cons:

Achei os colchões das camas pouco confortáveis.

2026-04-13 via Nuitee
A
Ahmed solo_traveller eg
10
2026-04-12 via Nuitee
W
WonyC family_with_children lu
9
recommend to stay
Pros:

The breakfast featured delicious local food. It’s easy to take an Uber anywhere from here. The hotel is comfortable, and the staff are very kind.

Cons:

I chose the two-meal option, but beverages weren’t included, which seemed a bit disappointing for the price. I had lunch at another five-star hotel, and it cost about the same—or even less—than what I paid for dinner here. I think just breakfast would be enough to include in the meal plan options. That said, the food was delicious, and for those who prefer dining in the hotel, the three on-site restaurants offer good choices even without selecting the dinner option.

2026-04-10 via Nuitee