The Elanza Hotel, Bangalore

Hotels
7.1 (421 reviews)
88/2, Richmond Road , Bangalore , in

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Cleanliness issues
Inconvenient location

Categories

Cleanliness
6.1
Several reviews commented on issues like filthy carpets and overall cleanliness concerns.
Service
8.1
Staff were generally friendly and helpful, with positive mentions about meal service.
Location
7.1
Location was convenient for most guests, though some felt it was far from the airport.
Room Quality
6.6
Some rooms were compact and faced noise issues, yet maintained an overall decent quality.
Amenities
7.1
Amenities such as breakfast were well-received, despite some concerns about specific items.
Value for Money
7.6
Many guests expressed satisfaction with the value for the price paid, despite minor drawbacks.
Food and Beverage
7.6
Food and beverage quality received positive feedback, especially concerning breakfast.
Overall Experience
6.6
Guests had mixed feelings; some were very positive while others highlighted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:39

Property Description

Modern Amenities

The Elanza Hotel in Bangalore offers contemporary air-conditioned rooms with free Wi-Fi, flat-screen TVs, and in-room tea and coffee facilities. Guests can also enjoy the convenience of a gym, business center, and complimentary parking.

Convenient Location

Situated just 1 km from the bustling Mahatma Gandhi (M.G.) Road, guests have easy access to shopping and entertainment options. Additionally, the hotel is located 5 km from the City Railway Station and 39 km from the International Airport, making travel hassle-free for guests.

Delightful Dining Options

Guests can indulge in a variety of culinary delights at Cafe@Elanza, from Indian specialties to Chinese and European favorites. For those who prefer dining in-room, the hotel offers convenient in-room dining services.

Book your stay at The Elanza Hotel now for a delightful and convenient experience in Bangalore.

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.

Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in. Guests are required to show a photo ID and credit card upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 421 reviews
Cleanliness: 6.1
Service: 8.1
Location: 7.1
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 6.6
R
Rajeev couple de
9
Great location and really helpful staff. Breakfast was excellent and full of variety. Absolutely recommend this place.
Pros:

Great location and really helpful staff. Breakfast was excellent and full of variety. Absolutely recommend this place.

Cons:

Door lock sensor was little faulty. Had to take staff’s Help couple of times to open my room.

2026-04-05 via Nuitee
R
Rishi couple in
10
Pros:

amazing hospitality

2026-04-02 via Nuitee
T
TITUS couple in
9
ALL GOOD
Pros:

ALL WAS GOOD

Cons:

NONE

2026-03-30 via Nuitee
B
Bindumalini solo_traveller in
10
Stay was good, comfortable and peaceful
Pros:

Location, cleanliness, service and staff, food all good. Safe for woman to stay alone.

Cons:

Lighting in the room can be better.

2026-03-25 via Nuitee
M
mirshad solo_traveller in
7
Cons:

AC can’t control, its too cold by midnight can’t sleep properly

2026-03-24 via Nuitee
H
Holidays By Easyway couple in
4
2026-03-24 via Nuitee
R
reddy couple gb
5
2026-03-19 via Nuitee
P
philip couple gb
7
Okay stay but issues with the booking made through booking.com
Pros:

Very good breakfast. Clean, central location and good value

Cons:

There was a strange window in the bathroom that meant you could see into it from the bedroom (why??)
Key card stopped working once.
The hotel’s automated booking system with booking.com has been hacked. So before my arrival I got a scam WhatsApp message from a third party saying that I needed to provide more details to confirm my booking.
I messaged the hotel to make them aware of this but never received an acknowledgment. Very poor !

2026-03-19 via Nuitee
T
Thomas solo_traveller in
6
2026-03-13 via Nuitee
S
Suresh couple in
7
Pros:

Location

Cons:

Cleanliness

2026-03-11 via Nuitee
K
Krishnan Senthil solo_traveller in
10
2026-03-07 via Nuitee
S
Salma couple gb
8
Pros:

Good central location for commercial street shops and all the sites

Cons:

Very dim lights and unable to see well for hair and make up.
Holes in duvet

2026-03-06 via Nuitee
P
PAPIYA couple in
7
2026-02-27 via Nuitee
H
Harish solo_traveller in
10
Comfortable
Pros:

Location and service

2026-02-24 via Nuitee
P
Po solo_traveller au
7
Handy location, good atmosphere, avoid the guy at the reception
Pros:

I chose the place because of the decor on photos and location.
However, found the room a bit too clutter with too much stuff: 3 phones, 2 soap holders + shower gel dispenser, coffee table on the way to window, a non sense light switcher for the dark bathroom.... but overall, I liked the place and specially the lady at reception, the gentleman at the door and all staff from restaurant. Great breakfast and options for lunch and dinner as well.

The only thing is that really shocked me was the not welcoming upon my arrival, the well dressed guy at the reception needs to learn about hospitality and welcome people at the check in - or maybe he just need to find a job that he can enjoy. A bad customer service can take this hotel down, since there are so many options available with the same range.

Saying that, the rest of staff was more than amazing and helpful.

Cons:

The lack of customer service from the well dressed guy at the reception needs to learn about hospitality and welcome people at the check in - or maybe he just need to find a job that he can enjoy.
A bad customer service can take this hotel down, since there are so many options available with the same range.

2026-02-23 via Nuitee
A
Abdulla couple mv
8
2026-02-14 via Nuitee
T
TITUS couple in
8
wonderful
Pros:

good

Cons:

good

2026-01-31 via Nuitee
L
Laila-Lili extended_group nz
8
2026-01-30 via Nuitee
M
mohit solo_traveller in
10
Pros:

All staff persons are too good specially guard and reception person

2026-01-30 via Nuitee
J
Joseph solo_traveller in
7
2026-01-29 via Nuitee