Hampton By Hilton Vienna City West

Hotels
•
Hampton Inn
8.7 (7112 reviews)
Diefenbachgasse 1-3 , Vienna , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Crowded breakfast
Inconsistent cleanliness

Categories

Cleanliness
7.91
Room cleanliness was mentioned as an issue, particularly with inconsistent cleaning during the stay.
Service
9.38
Staff was noted as friendly and helpful, contributing positively to the overall experience.
Location
9.42
Great location with easy access to public transport and major attractions.
Room Quality
8.37
Rooms were generally well-furnished but some reviews mentioned small size and issues with amenities.
Amenities
8.9
Amenities included a decent gym and common computers, though some functionality was noted as lacking.
Value for Money
8.86
Seemed to provide a fair deal for the price, despite some issues.
Food and Beverage
7.91
Breakfast was described as chaotic with insufficient seating, impacting the overall meal experience.
Overall Experience
8.88
Overall positive experience, though there were several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:32

Property Description

Prime Location
Located in the heart of Vienna, Hampton By Hilton Vienna City West provides easy access to major attractions such as Wien Westbahnhof Railway Station and Schönbrunn Palace.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi. Some rooms even feature a convenient kitchenette for added convenience.

Convenience and Comfort
Start your day right with a delicious buffet or continental breakfast before exploring the city. Guests can also take advantage of our fitness centre and business facilities during their stay.

Ready to experience Vienna from our convenient and comfortable hotel? Book your stay at Hampton By Hilton Vienna City West now.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.7
Based on 7112 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
I
Ivana • solo_traveller • cz
8
Pros:

Hotel blízko metra,

Cons:

Úzké postele, manželská postel s jednou společnou přikrývkou

2026-05-09 • via Nuitee
T
Timothy • extended_group • fi
9
2026-05-09 • via Nuitee
A
Agnieszka • family_with_children • pl
6
Pokój super ale śniadanie tragedia, masakra
Pros:

Bliskość metra

Cons:

Śniadanie podają obok recepcji, przyjezdni z walizkami chodzą miedzy ludźmi którzy przyszli na śniadanie, jadalnia jest usytuowana jakby dookoła recepcji, ludzie chodzą z tackami jedzenia szukając miejsca żeby usiąść przy stoliku, za mało miejsc, nie było gdzie usiąść, jedli na blacie recepcji. Samemu można zrobić na śniadanie gofra - maszynka co chwilę nie czynna bo nikt sam nie potrafił zrobić gofr bo obrotowa i sie wylewało, sklejało ciasto, nie jem na słodko ale śmiesznie to wyglądało obserwując innych. Parking na zewnątrz za darmo w weekend - inf nigdzie nie jest podawana. Więc parkowaliśmy na podziemnym (pani z recepcji powiedziała że nie wie ile kosztuje, co było dla nas zdziwieniem).

2026-05-09 • via Nuitee
A
Anton • couple • gb
9
2026-05-09 • via Nuitee
L
Luis • couple • ve
8
2026-05-09 • via Nuitee
W
Werner • couple • de
8
2026-05-09 • via Nuitee
C
Ciro • couple • uy
9
Conociendo Viena en tres días
Pros:

El hotel está muy bien ubicado para llegar a los puntos de interés en Viena utilizando la línea U4.
El desayuno es muy bueno y las habitaciones están bien insonorizadas. La limpieza es buena pero nadie avisa que es cada dos días .
El personal es correcto y no muy amable como todos en Austria

Cons:

No tiene frigobar

2026-05-09 • via Nuitee
C
Ceyda • couple • tr
9
2026-05-09 • via Nuitee
M
Miroslav • couple • si
5
Čisto poprečen hotel.
Pros:

Lokacija hotela.

Cons:

Lahko bi organizirali obednico za zajtrk, da se ne obeduje v sprejemnih prostorih.

2026-05-09 • via Nuitee
K
Klaudija • extended_group • rs
7
2026-05-08 • via Nuitee
B
Beatriz • couple • ie
5
Pros:

The hotel is in a good location, with plenty of transport options nearby. The room we stayed in was compact but met our needs. The staff were welcoming.

Cons:

The room had a sofa, which we felt was unnecessary, as it took up a lot of space that could have been used for a wardrobe or a table and chair. Breakfast is very basic; we felt there wasn’t quite enough choice, particularly in terms of fruit, pastries. Cleanliness could be improved. It’s only done from the second day of your stay, which isn’t a problem, but it could be done more thoroughly.

2026-05-08 • via Nuitee
M
Margit • couple • de
9
Tolles Hotel
Pros:

Gemütliches Bett, gutes Frühstück, super Lage, ruhiges Hotel

Cons:

Sehr wenig Platz um Kleidung einzuräumen, für 5 Tage war es sehr schlecht

2026-05-08 • via Nuitee
N
Norbert • solo_traveller • de
8
Pros:

U-Bahn in der Nähe

2026-05-08 • via Nuitee
C
corrado • solo_traveller • it
10
Cons:

Le

2026-05-08 • via Nuitee
C
Carmen • couple • es
9
2026-05-08 • via Nuitee
B
Bettina • extended_group • de
4
mit viel Geduld und Humor ging es
Pros:

Für unsere Gruppenreise war es ein gutes Hotel.Lage gut zu erreichen.
Das Personal war durchweg freundlich und durch den täglichen Kontakt wegen des Stromausfalles verständnisvoll.

Cons:

Dass ich von 4 Tagen 3 Tage keine Steckdose benutzen konnte,da die Sicherung immer rausgeflogen ist.
Kein Fön, kein Wasserkocher, kein Fernseher an drei Tagen,dafür den netten Haustechniker täglich im Einsatz.

2026-05-08 • via Nuitee
A
Athanassios • solo_traveller • gr
5
2026-05-07 • via Nuitee
F
Filipe • solo_traveller • pt
10
2026-05-07 • via Nuitee
D
Dagmar • couple • de
9
Empfehlenswertes Stadthotel
Pros:

Das Hotel hat eine perfekte Lage, um die wunderschöne Stadt ausgiebig zu erkunden. Das Zimmer war absolut in Ordnung, das Bad blitzsauber. Wir werden wiederkommen.

Cons:

Na ja, das Frühstück… Es ist mit dabei, wir hatten auch keine Probleme, einen Tisch zu bekommen, aber so insgesamt geht das sicher besser. Deswegen nur 9/10.

2026-05-07 • via Nuitee
C
Christopher • solo_traveller • mt
9
2026-05-07 • via Nuitee