Hampton By Hilton Vienna City West

Hotels
•
Hampton Inn
8.7 (8638 reviews)
Diefenbachgasse 1-3 , Vienna , at

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Crowded breakfast
Inconsistent cleanliness

Categories

Cleanliness
7.91
Room cleanliness was mentioned as an issue, particularly with inconsistent cleaning during the stay.
Service
9.38
Staff was noted as friendly and helpful, contributing positively to the overall experience.
Location
9.42
Great location with easy access to public transport and major attractions.
Room Quality
8.37
Rooms were generally well-furnished but some reviews mentioned small size and issues with amenities.
Amenities
8.9
Amenities included a decent gym and common computers, though some functionality was noted as lacking.
Value for Money
8.86
Seemed to provide a fair deal for the price, despite some issues.
Food and Beverage
7.91
Breakfast was described as chaotic with insufficient seating, impacting the overall meal experience.
Overall Experience
8.88
Overall positive experience, though there were several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:32

Property Description

Prime Location
Located in the heart of Vienna, Hampton By Hilton Vienna City West provides easy access to major attractions such as Wien Westbahnhof Railway Station and Schönbrunn Palace.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi. Some rooms even feature a convenient kitchenette for added convenience.

Convenience and Comfort
Start your day right with a delicious buffet or continental breakfast before exploring the city. Guests can also take advantage of our fitness centre and business facilities during their stay.

Ready to experience Vienna from our convenient and comfortable hotel? Book your stay at Hampton By Hilton Vienna City West now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 8638 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
B
Blassnig • extended_group • at
8
2026-08-08 • via Nuitee
E
Emir • solo_traveller • se
7
2026-08-08 • via Nuitee
A
Andrea • couple • hu
9
Pros:

A szállás szép tiszta volt, a személyzet kedves és segítőkész volt. A svédasztalos reggeli és a gofri sütés nagyon tetszett a kávé nagyon finom. A megközelíthetősége a közeli metró állomás miatt nagyon jó és a vasútállomás sincs messzire. :)

2026-08-08 • via Nuitee
F
FRANK • solo_traveller • de
5
Übernachten JA, aber ohne Frühstück
Pros:

Zimmer zweckmäßig, super Betten(Queensize) und sauber,Reinigung alle 2 Tage...aber vollkommen Ok.

Cons:

Das Frühstück war das wirklich nicht zu empfehlen, wie in einer Kantine,nichts besonderes, waren bisher was anderes gewohnt, kein Rührei,Saft reinstes Zuckerwasser. Hatten das Hotel gebucht aufgrund der Rezessionen hier im Portal, dort stand herausragendes Frühstück....leider war dem nicht so.

2026-08-08 • via Nuitee
L
Lukáš • couple • cz
4
2026-08-08 • via Nuitee
K
KARAHAN ACAR • couple • tr
10
Kahvaltısı çok güzel keyifle konaklayabileceğiniz bir mekan
Pros:

Odamız çok güzeldi ve yatak inanılmaz rahattı. Çok konforluydu. Hava çok sıcak olmasına rağmen odamız serin aynı zamanda cadde üzerinde bir otel olmasına rağmen ses sıfırdı.

Cons:

Kahvaltısı çok güzeldi. Yatakları çok rahattı. Ve çok temiz , çalışanları güler yüzlü, metroya iki dakika mesafede.

2026-08-08 • via Nuitee
R
Ramona • couple • at
10
2026-08-08 • via Nuitee
S
Sara • solo_traveller • it
9
Ottimo hotel con eccellente rapporto qualità/prezzo.
Pros:

Hotel nuovissimo e confortevole. Letto comodissimo, bagno perfetto con doccia ottima. Colazione rifornitissima e varia per ogni tipo di preferenza, ben gestibile anche nei momenti di affollamento. Piccolo problema all arrivo (non per colpa dell hotel) risolto dal personale con efficienza. Posizione perfetta a pochi metri dalla metropolitana. Il rapporto qualità/prezzo è eccellente.

Cons:

Mancanza del frigo in camera: non è stato un problema secondario con i 40 gradi in città.
Parcheggio a 35€ a notte troppo costoso rispetto al livello dell hotel e alla media prezzi dei parcheggi adiacenti (dove consiglio di andare per pagare cifre più corrette).

2026-08-08 • via Nuitee
H
Hans • solo_traveller • nl
8
Prima hotel aan de rand van de stad
Pros:

Fijne douche
Fijn bed
Dicht bij de metro

Cons:

De drukte in de ontbijtruimte.
De airco zou iets kouder mogen

2026-08-08 • via Nuitee
M
Manuel • extended_group • es
9
Pros:

Muy nuevo y moderno

Cons:

Me extrañó que no hicieran la habitación estuve dos noches con un grupo de amigos

2026-08-08 • via Nuitee
R
Rafał • couple • pl
10
Pros:

Lokalizacja fajna.

2026-08-08 • via Nuitee
A
Andrea • solo_traveller • at
8
2026-08-08 • via Nuitee
H
Hannelore • solo_traveller • at
8
Pros:

Super Zimmer, gutes Frühstück; kurzer Weg zur U- Bahn!

2026-08-08 • via Nuitee
S
Salvatore • solo_traveller • it
7
Pros:

La struttura ha un ottima posizione,circa 5 Min. a piedi per arrivare alla metropolitana.

Cons:

Le aiuole situate all' esterno della struttura risultano prive di manutenzione
La colazione abbondante, si trova molto cibo salato e poco dolce.
Pulizia della stanza scadente, il secondo giorno ho dovuto chiedere un accappatoio e asciugamani puliti, al quarto giorno,dopo tanta insistenza da parte mia, hanno pulito in maniera superficiale il bagno tralasciando la pulizia della stanza e il cambio delle lenzuola.Mi reco alla reception e chiedo di poter parlare con il Direttore, essendo sabato lo stesso non era presente in Hotel ,dovevo inviare una mail di lamentela e aspettare la risposta(Assurdo).
Riesco a parlare con un responsabile delle pulizie chiedendo gentilmente di pulire la stanza in maniera decente. Finalmente solo dopo tante lamentele ho attenuto la stanza pulita con cambio di lenzuola accappatoio asciugamani e carta igienica.

2026-08-08 • via Nuitee
D
D.Schober • couple • at
8
2026-08-08 • via Nuitee
I
Iwona • solo_traveller • pl
10
2026-08-08 • via Nuitee
S
Sandra • solo_traveller • at
8
2026-08-08 • via Nuitee
D
Daniela • extended_group • at
8
Pros:

Tolle Lage
Gute Matratzen sehr schönes sauberes Zimmer

Cons:

Frühstück um 9 Uhr nicht möglich zu viele Leute kein Platz sind ohne Frühstück nach Hause gefahren

2026-08-08 • via Nuitee
Y
Yolande • couple • fr
10
Emplacement idéal proche du centre-ville
Pros:

L’emplacement proche du métro, le confort de la chambre, le petit déjeuner copieux, le personnel, la propreté des lieux

2026-08-07 • via Nuitee
M
Martina • family_with_children • de
8
Super Aufenthalt mit kleinen Macken
Pros:

Optisch sehr schön
Lage perfekt
Schallschutz nach außen und innen top

Cons:

Frühstück könnte reichhaltiger sein. Es fehlen z.B. Nüsse, Spiegelei und oder Rührei, verschiedene Käse, kleine Schüsselchen für Marmelade und Honig, Räucherlachs, Rohschinken, Frischkäse…

Leider musste man Getränke an der Bar sofort bezahlen und konnte nichts aufs Zimmer schreiben

2026-08-07 • via Nuitee