Hampton By Hilton Vienna City West

Hotels
Hampton Inn
8.7 (6555 reviews)
Diefenbachgasse 1-3 , Vienna , at

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Crowded breakfast
Inconsistent cleanliness

Categories

Cleanliness
7.91
Room cleanliness was mentioned as an issue, particularly with inconsistent cleaning during the stay.
Service
9.38
Staff was noted as friendly and helpful, contributing positively to the overall experience.
Location
9.42
Great location with easy access to public transport and major attractions.
Room Quality
8.37
Rooms were generally well-furnished but some reviews mentioned small size and issues with amenities.
Amenities
8.9
Amenities included a decent gym and common computers, though some functionality was noted as lacking.
Value for Money
8.86
Seemed to provide a fair deal for the price, despite some issues.
Food and Beverage
7.91
Breakfast was described as chaotic with insufficient seating, impacting the overall meal experience.
Overall Experience
8.88
Overall positive experience, though there were several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:32

Property Description

Prime Location
Located in the heart of Vienna, Hampton By Hilton Vienna City West provides easy access to major attractions such as Wien Westbahnhof Railway Station and Schönbrunn Palace.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi. Some rooms even feature a convenient kitchenette for added convenience.

Convenience and Comfort
Start your day right with a delicious buffet or continental breakfast before exploring the city. Guests can also take advantage of our fitness centre and business facilities during their stay.

Ready to experience Vienna from our convenient and comfortable hotel? Book your stay at Hampton By Hilton Vienna City West now.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.7
Based on 6555 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
N
Nicholas solo_traveller mt
9
Pros:

Clean hotel, v good bkfst and close to metro

Cons:

Na

2026-02-14 via Nuitee
Z
Zdenka extended_group cz
9
2026-02-14 via Nuitee
S
Sonja couple at
9
Pros:

Haben hier schon übernachtet, sind sehr zufrieden. Diesesmal leider ein Zimmer gehabt wo die Notfalltreppe vor dem Fenster war also Aussicht nicht prickelnd. Aber sonst sind wir hier sehr zufrieden. Da wir öfters einen Aufenthalt in Wien haben, kommen wir immer wieder gerne hier her.

Cons:

Das einzige diesesmal die Treppe vor dem Fenster.

2026-02-14 via Nuitee
A
AKİF couple tr
8
Pros:

Konum merkeze yakın otel temiz, kahvaltı güzeldi

Cons:

Oda küçüktü, balkonu yoktu, odada minibar yoktu odaya su konulmamıştı

2026-02-14 via Nuitee
S
SHEILA extended_group pt
10
2026-02-14 via Nuitee
M
Marcin family_with_children pl
8
Pros:

Bliskość stacji metra.

Cons:

Zbyt mało warzyw na śniadanie.

2026-02-14 via Nuitee
P
Patricia couple at
8
2026-02-14 via Nuitee
A
Adrian solo_traveller au
9
2026-02-14 via Nuitee
K
Kujawski couple pl
10
2026-02-14 via Nuitee
J
John couple nl
8
Prima hotel voor kort verblijf in Wenen.
Pros:

Uitgebreid ontbijt en locatie dicht bij metro.

Cons:

Dat de tv stuk was gedurende het hele verblijf.

2026-02-14 via Nuitee
Χριστίνα couple gr
10
Pros:

Όλα ήταν υπέροχα τα δωμάτια, πλούσιο πρωινό εξυπηρέτηση όλα!!

2026-02-13 via Nuitee
A
Anastasios family_with_children de
9
2026-02-13 via Nuitee
T
Thomas family_with_children at
9
2026-02-13 via Nuitee
M
Magdalena couple pl
10
Pros:

Pyszne śniadania i duży wybór, obsługa bardzo miła, bardzo blisko do U4 i U6, warunki bardzo dobre

Cons:

-

2026-02-13 via Nuitee
G
G. couple at
9
Pros:

Sehr gute Lage, sehr nettes Personal an der Rezeption. War zum zweiten Mal im Hampton. Mittlerweile mein Lieblings Hotel in Wien.

Cons:

Leider kein/e Kühlschrank/Minibar am Zimmer.

2026-02-13 via Nuitee
M
Michael solo_traveller at
8
2026-02-13 via Nuitee
N
naturbert solo_traveller at
10
Pros:

Einfach nur cool hier. Die gute Anbindung U Bahn perfekt auch das ich schon weit vor der Check inn Zeit aufs Zimmer konnte gibt 100 Punkte. Ja und das Zimmer einfach perfekt super feines Bett sehr Sauber und hell. Das Frühstück reichlich und sehr vielseitig. Quasi für jede alles. Also mir geht's hier sehr gut.

2026-02-13 via Nuitee
S
Sophia couple sk
9
2026-02-12 via Nuitee
D
david couple mx
10
2026-02-12 via Nuitee
B
Brigitte couple at
8
Ich komme wieder
Pros:

Das praktische Zimmer

Cons:

Die Klumaanlage

2026-02-12 via Nuitee