Hampton By Hilton Vienna City West

Hotels
•
Hampton Inn
8.7 (6555 reviews)
Diefenbachgasse 1-3 , Vienna , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Crowded breakfast
Inconsistent cleanliness

Categories

Cleanliness
7.91
Room cleanliness was mentioned as an issue, particularly with inconsistent cleaning during the stay.
Service
9.38
Staff was noted as friendly and helpful, contributing positively to the overall experience.
Location
9.42
Great location with easy access to public transport and major attractions.
Room Quality
8.37
Rooms were generally well-furnished but some reviews mentioned small size and issues with amenities.
Amenities
8.9
Amenities included a decent gym and common computers, though some functionality was noted as lacking.
Value for Money
8.86
Seemed to provide a fair deal for the price, despite some issues.
Food and Beverage
7.91
Breakfast was described as chaotic with insufficient seating, impacting the overall meal experience.
Overall Experience
8.88
Overall positive experience, though there were several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:32

Property Description

Prime Location
Located in the heart of Vienna, Hampton By Hilton Vienna City West provides easy access to major attractions such as Wien Westbahnhof Railway Station and Schönbrunn Palace.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi. Some rooms even feature a convenient kitchenette for added convenience.

Convenience and Comfort
Start your day right with a delicious buffet or continental breakfast before exploring the city. Guests can also take advantage of our fitness centre and business facilities during their stay.

Ready to experience Vienna from our convenient and comfortable hotel? Book your stay at Hampton By Hilton Vienna City West now.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.7
Based on 6555 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
A
Andrea • couple • ro
10
2026-03-14 • via Nuitee
G
Gillian • couple • gb
10
Highly recommend
Pros:

Location great.
Comfortable beds
Very clean.
Great breakfast

Cons:

Nothing

2026-03-14 • via Nuitee
D
Dietmar • family_with_children • at
9
Für den Grund unseres Aufenthaltes in Wien perfekt
2026-03-14 • via Nuitee
A
Alexandra • couple • sk
10
Pros:

Everything perfect

2026-03-14 • via Nuitee
O
Osman • family_with_children • tr
8
2026-03-14 • via Nuitee
L
Lorenzo M. • couple • it
9
2026-03-14 • via Nuitee
E
Emre • couple • tr
9
Tekrar tercih edebileceğim, temiz ve güzel bir otel
Pros:

Konumun metro ve tramvay gibi toplu taşıma istasyonlarına çok yakın olması, odalarının modern, sessiz ve temiz olması son olarak açık büfe kahvaltısının zengin olması

Cons:

Odada küçükte olsa mini bir buzdolabı bulunması çok iyi olurdu.

2026-03-14 • via Nuitee
M
Martin • couple • at
9
Pros:

Top-Lage, U-Bahnstation in unmittelbarer Nähe, E-Lademöglichkeit in der Garage, reichhaltiges Frühstücks Buffet

Cons:

Garagengebühr relativ teuer, E-Laden zusätzlich kostenpflichtig, Marmeladenportionierschüsselchen fehlen

2026-03-14 • via Nuitee
K
Kristina W • family_with_children • de
5
Gut genug für eine Nacht
Pros:

Frühstück war ausreichend, zumindest was Körner, Joghurt, Obst, Müsli angeht. Aufschnitt und Käse äuuserst dürftig, immer die gleiche Auswahl. Rührei, Würstchen, Bohnen, Speck waren gut. Große Kaffee - und Teeauswahl, insgesamt musste man nicht hungrig vom Frühstück aufstehen. Das Personal an der Reception war bemüht, eine große Ausnahme war Nadine - freundlich, kompetent, geduldig und wirklich auf Zack, dafür ein großes Dankeschön. Unser Wunsch nach zwei getrennten einzelnen Decken wurde prompt erfüllt, Dankeschön. Für die Lage des Hotels spricht die sehr naheliegende UBahn-Station, in 5 Gehminuten kann man sie erreichen. Die Pflegeprodukte im Bad sind eine tolle Sache, alles vorhanden, Shampoo, Duschbad, Seife, Bodylotion.. ganz toll. Unser Zimmer hatte elektrische Jalousien, das war sehr angenehm.

Cons:

Insgesamt ist das Hampton by Hilton mehr Schein als Sein. Im kleinen Zimmer keine Schränke, kaum Verstaungsmöglichkeiten für Bekleidung und Schuhe. Das Bett für zwei Personen knapp bemessen, der glatte Lakenstoff lässt einen entweder aus dem Bett oder in die Mitte rutschen, eine riesige, kaum zu bewältigende Zudecke geht einfach nicht für zwei Personen. Im Bad keine Möglichkeit, das Handtuch nach dem Abtrocknen aufzuhängen, ein kleiner Haken neben dem Waschbecken, der Griff zu Duschkabine kann genutzt werden, eine zweite Person hat dann aber keine Möglichkeit mehr. Die Lage unseres Zimmers zur Strasse war eine Zumutung, der Strassenlärm ist derart laut, dass Ohropax Pflicht ist. Insgesamt ist das Hotel sehr laut, dass alle Zimmertüren mit einem sehr lauten Knall ins Schloss fallen, zudem hört man jeden Schritt aus den umliegenden Zimmern. Die Frage nach einer Kofferwaage am Abreisetag hat dann leider das eher negative Bild abgerundet... ja, Waage gab es, nur leider defekt, was dem hilflosen jungen Mann an der Reception nicht auffiel, erst nachdem ich ihn darauf hinwies. Frage nach einer zweiten Waage wurde mit einem Schulterzucken beantwortet, schlussendlich haben wir dann am Flughafen unser Gepäck ausgewogen, um das Gewicht zu verteilen und unser Freigepäck nicht zu überschreiten. Im Foyer, welches gleichzeitig als "Frühstücksraum" dient, keine Mülleimer.

2026-03-14 • via Nuitee
A
Antonio • couple • it
8
Pros:

Hotel nuovo , molto pulito e confortevole , a 100 metri dalla metro ! Ottimo

2026-03-14 • via Nuitee
D
Daniel • couple • sk
10
Pros:

Excellent. The staff are very professional, the breakfast is excellent, and the rooms are spotless—perfect. Thank you

2026-03-14 • via Nuitee
Y
Yuki run • solo_traveller • us
9
Pros:

地理位置，1分钟到地铁，非常方便

安静

Cons:

如果窗户能打开就好了

2026-03-14 • via Nuitee
A
Aşkın • couple • tr
8
İyi kahvaltı yeni tesis
Pros:

Tesisi yeni konumu güzel kahvaltısı çok iyi

Cons:

Odalar çok küçük, odada buzdolabı yok , ısıtma ve wifi düzgün çalışmıyor.

2026-03-14 • via Nuitee
R
rıza • extended_group • tr
8
2026-03-14 • via Nuitee
D
Diana • extended_group • ro
10
2026-03-13 • via Nuitee
J
John • couple • gb
7
Yes we would due to location and now we have learnt about the city ourselves
Pros:

Cleanliness. Wonderful pillow

Cons:

The reception staff were not very knowledgeable about the city. TV Chanel’s too limited. No room service

2026-03-13 • via Nuitee
K
Kurt • extended_group • at
7
2026-03-13 • via Nuitee
P
Pervin • solo_traveller • de
10
Pros:

Freundlich hilfsbereit Personal, Gutes Frühstück,

Cons:

Alles gut....

2026-03-13 • via Nuitee
R
Renata • couple • pl
10
Pros:

Czysto, ładnie, śniadanie dobre, lokalizacja bardzo dobra

2026-03-13 • via Nuitee
A
Alexandra • couple • hu
10
2026-03-12 • via Nuitee