Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean property
Good location
Cons:
Food quality
Need for better beach services
Some maintenance issues

Categories

Cleanliness
6.96
Overall clean property mentioned, but some issues noted.
Service
8.43
Staff was friendly, and helpful with specific mentions of good service.
Location
7.97
Good location, but some guests had issues with it being beside less appealing areas.
Room Quality
7.92
Rooms were noted as clean and spacious, with some positional drawbacks.
Amenities
7.45
Resort has great facilities but needs more attention and development.
Value for Money
7.91
Value aligns with the experience but with room for improvement.
Food and Beverage
6.46
Food received mixed reviews; improvements needed.
Overall Experience
7.73
Guests enjoyed their stay overall, but highlighted areas for development.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:22

Property Description

Luxurious 5-Star Accommodation

World-Class Amenities

Culinary Delights

Book your stay at Tolip Resort Paradise New- Alamein for an unforgettable experience in Marsa Matruh.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 146 reviews
Cleanliness: 6.96
Service: 8.43
Location: 7.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 7.73
F
Firas • extended_group • sa
10
Everything was perfect from check-in to check-out. Thank you for the wonderful hospitality!
2026-01-20 • via Nuitee
M
Mostafa • family_with_children • eg
1
Unhappy
Pros:

Very bad

Cons:

Bad food bad service

2026-01-19 • via Nuitee
E
emad • couple • eg
9
2025-10-31 • via Nuitee
Y
Yun • extended_group • cn
1
junk
Pros:

Too bad! The position is wrong! No phone calls, no messages, junk hotel!

Cons:

Too bad! The position is wrong! No phone calls, no messages, junk hotel!

2025-10-07 • via Nuitee
G
Gamal • family_with_children • eg
10
2025-09-08 • via Nuitee
M
Michael • couple • eg
7
2025-09-01 • via Nuitee
M
Mohamed • couple • sa
6
2025-08-29 • via Nuitee
A
Ahmed • couple • eg
8
Pros:

Friendly staff. Very clean property.

Cons:

Rocky beach floor, Seemed like unnatural construction waste.
Food could be better.

2025-08-27 • via Nuitee
M
Mohamed • solo_traveller • eg
8
Pros:

Staff was very helpful always smiling, loved the food quality for breakfast and dinner, room and hotel super clean

Cons:

Is located beside port and petrol tanks, view was not the best from my sea view room.
Sea have rocks at the first few meters better have water shoe.

2025-08-25 • via Nuitee
H
HOSSAM ELTONSY • family_with_children • bh
10
excellent
2025-08-25 • via Nuitee
F
Farag • extended_group • sa
10
2025-08-21 • via Nuitee
S
Shahin • couple • eg
1
2025-08-19 • via Nuitee
I
ibrahim • family_with_children • eg
8
Pros:

Food , pools and green area

Cons:

Housekeeping and beach

2025-08-19 • via Nuitee
B
basma • extended_group • eg
9
2025-08-14 • via Nuitee
M
Marwan Mansour • family_with_children • eg
6
2025-08-10 • via Nuitee
M
Moataz • family_with_children • eg
7
Great potential - needs more effort to get glorious.
Pros:

Excellent location, clean rooms, new big gym, high potential beach.

Big villas and chalets are excellent specially those with private pools by the beach.

Cons:

The beach is sandy. However neglected, as there are a lot of rocks that can be easily removed with simple maintenance. Also a private beach with no access to hotel guests is taking the majority of the beach area !!!

Mosquitoes are very harsh there, very poor insects fighting.

Beach service and activity needs a lot of development.

Gym needs more care, its such a sad waste after buying these extremely new machines.

2025-08-10 • via Nuitee
S
Samar • family with young children • eg
8
Very good
Pros:

The beach and the location

Cons:

Food quality and room service

2025-08-01 • via Nuitee
D
Dr • family with young children • eg
1
Bad
2025-07-31 • via Nuitee
A
Amr • family with young children • eg
9
Superb
Pros:

New resort ... amazing chalet with a beautiful clean landscape.... good staff ... nice and clean pools ... I liked the resort... would recommend it and come again for sure

Cons:

The beach .. still work in progress... need some attention and more services

2025-07-26 • via Nuitee
S
Sally • family with young children • eg
1
Bad
2025-07-17 • via Nuitee