The Printing House Hotel, Tapestry Collection By Hilton

Hotels
•
Tapestry Collection
8.5 (179 reviews)
501 3rd Avenue South , Nashville , US
+1 615-208-1200

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Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Clean rooms
Great location
Positive staff interactions
Comfortable beds
Cons:
Parking costs
Service delays
Cleanliness issues
Confusion with amenities

Categories

Cleanliness
7.75
Several reviews noted cleanliness but there were significant complaints about mold and lack of bath amenities.
Service
9.25
General sentiment was positive towards service, though there were a few mentions of staff being unhelpful.
Location
9.25
Many reviews highlighted the convenient location near attractions.
Room Quality
8.25
Rooms were generally described as nice and comfortable, with some issues noted.
Amenities
7.75
Some complaints about parking costs and lack of certain amenities like a hot tub.
Value for Money
8.25
The pricing for parking was viewed as excessive with a lack of included amenities.
Food and Beverage
8.75
Positive mention of the pizza and coffee shop presence.
Overall Experience
8.75
General positive sentiment overall despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:29

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms with flat-screen TVs, perfect for unwinding after exploring downtown Nashville.

Exceptional Service
Indulge in our top-notch amenities such as room service and a 24-hour front desk, ensuring your needs are met around the clock.

Prime Location
Located near popular attractions like the Johnny Cash Museum and Bridgestone Arena, our hotel offers convenience and easy access to the best of Nashville.

To book your stay at The Printing House Hotel, Tapestry Collection By Hilton and elevate your Nashville experience, reserve now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 179 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
J
Jennifer • family_with_children • us
10
2026-10-26 • via Nuitee
S
Sherrie • extended_group • us
4
I would not stay there ever again!!
Pros:

I liked the bed, it was comfortable.

Cons:

1. All the food there sucked! It was cold and expensive and did not taste good.
2. The room lighting was not good unless you open the curtains so I had to do my makeup and hair in the bathroom
3. The shower has very little water pressure, Its a rain shower mixed with this weird handheld shower that the ONLY way to use the handheld is to hold it. There was no adjustment options to leave the handheld in its spot and move it around.
4. The elevators were horrible. You have to take one elevator up to floor #5 then go across the room and take another elevator up to your room. You must have a keycard to use the elevator. My sister got stuck in the elevator because she did not have her key card.
5. Valet parking is the only option and its very expensive. I don't think we should have to pay nightly parking for a place where we are renting the room! Such a rip off when hotels do this! ($200 for 3 night of parking :(
6. Their food and beverage always closes way too early and there is no way to get coffee unless you have pods brought to your room. If you are a coffee drinker throughout the day and night there is no coffee available for free except the couple of pods they leave in your room. No complimentary coffee in the lobby.
Everything cost money! You get nickled and dimed to death at that Hotel!

2026-10-26 • via Nuitee
L
Lisa • couple • us
8
We had a great stay and enjoyed the hotel very much.
Pros:

It’s brand new and in excellent condition. I really liked the modern vibe and decor. The staff was great and everything was very clean and well maintained. The location was also pretty good.

Cons:

The bed! It sunk down like a worn out mattress. I would expect an excellent bed since the property is brand new

2026-10-25 • via Nuitee
D
Daniela • solo_traveller • ch
10
2026-10-24 • via Nuitee
S
Stav • couple • il
9
2026-10-23 • via Nuitee
A
Annie • couple • us
10
2026-10-23 • via Nuitee
D
DIANA • couple • us
9
Great location, great staff, inspect room before accepting.
Pros:

Room had an unfinished ceiling and two of the lights were broken, no control or unable to use. Location is excellent for walking access to Nashville sites annd avoids the noise of Broadway st. Shampoo dispenser did not work. Annoying yet minor inconveniences that keep hotel from being excellent.

Cons:

Just the lack of attention to detail in the rooms.

2026-10-22 • via Nuitee
M
Margaret Dawn • couple • us
4
Staff was great. Will not stay with Printing house again.
Pros:

Staff and valet service was great

Cons:

We could hear our neighbors. The ceiling was cracked. No bottled water for the Keurig and we had to move it to reach an outlet. TV was parallel to the bed. Could not figure out how to turn on the floor lamp. Not worth the expense.

2026-10-21 • via Nuitee
J
Jose • extended_group • us
4
i was pretty disappointed on how much i had to pay just for how it looked
Pros:

The way it looked from outside

Cons:

I was highly disappointed on how the rooms looked when i got there in person there was a lot of water spots all over the floor and the ceiling looked like it was under construction

2026-10-18 • via Nuitee
L
Lisa • couple • gb
7
I didn’t like the style of this hotel, it doesn’t work for me at all. Feels like they just can’t be bothered
Pros:

Location was great

Cons:

I had no idea that you had to request that they made up your bed! The maid still hadn’t done at 4.30 each day & arrived as we got back each day, which wasn’t great. Very strange array of towel sizes, no complimentary water in the room, no wardrobe.

2026-10-16 • via Nuitee
K
Kenny • extended_group • ca
8
Pros:

Everything was made easy. Breakfast was good, coffee was good, bar was good location was great. Met and exceeded all of our expectations.

2026-10-14 • via Nuitee
N
Nguyen • solo_traveller • vn
8
Pros:

Khách sạn ở gần trung tâm thành phố, đi lại thuận lợi, cơ sở vật chất khá tốt, sạch sẽ

Cons:

Không có ăn sáng trong phục vụ khách sạn, dù giá khá cao

2026-10-12 • via Nuitee
L
Ludwig Gerardo • solo_traveller • us
9
2026-10-11 • via Nuitee
J
john • couple • us
8
Very nice
Pros:

Closeness to arena and the staff

2026-10-11 • via Nuitee
S
Sarah • family_with_children • us
8
2026-10-10 • via Nuitee
M
Marc • couple • gb
10
2026-10-10 • via Nuitee
A
Amber • couple • us
9
2026-10-08 • via Nuitee
M
McCabe • solo_traveller • us
9
Pros:

Beautiful hotel minutes from everything. Comfortable, clean and a friendly staff. 24/7 gym and great rooftop area

Cons:

I didn't dislike anything. I would suggest they improve their food and drink selection, especially with a rooftop bar.

2026-10-08 • via Nuitee
D
Dianne • extended_group • au
9
2026-10-07 • via Nuitee
D
Dale • couple • au
10
Amazing place would recommend
Pros:

Amazing views clean

Cons:

Expensive for parking

2026-10-07 • via Nuitee