Hotel Les Neus

Hotels
7.6 (1623 reviews)
Comptes de Foix, 2 , Andorra la Vella , ad

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Packed lunches
Ski storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cleanliness issues
Uncomfortable amenities
Poor service at times

Categories

Cleanliness
6.74
Several guests reported cleanliness issues, including complaints about unwashed bedding and bugs.
Service
8.21
General kindness from staff was noted, though some experienced poor service at times.
Location
9.25
Guests praised the great location, highlighting its convenience.
Room Quality
7.2
Room quality was mixed, with some noting comfort but issues with space and facilities.
Amenities
6.23
Limited amenities were noted, such as uncomfortable dining chairs and lack of dining options.
Value for Money
8.19
Value for money was generally considered acceptable, despite some complaints about dining costs.
Food and Beverage
7.24
Breakfast received praise but reports of overall dining experience were negative.
Overall Experience
7.71
Mixed overall experience, with some positive aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:14

Property Description

Ski-in, Ski-out Hotel in Andorra's Pas de la Casa

Slope-side Convenience: Located just 200 meters from the Granvalira ski slopes, Les Neus offers functional rooms with ski lockers, making it the perfect choice for ski enthusiasts looking for convenience.

Culinary Delights: Indulge in a variety of dining options at Les Neus, from a buffet breakfast to buffet dinners at the on-site restaurant. For a taste of Italy, head to the café-restaurant serving fresh pasta and packed lunches, all included in the all-inclusive rate.

Explore the Surroundings: Situated on the French border, Pas de la Casa provides easy access to Andorra La Vella, just 30 km away. Take advantage of the hotel's tour desk to discover more about the surrounding area and make the most of your stay at Les Neus.

Book your ski getaway at Les Neus now!

Important information:

Please note the following times apply for guests with an all inclusive rate

The restaurant is open from
07:00 to 9:30
11:30 to 14:30
19:00 to 21:00

The snack bar is open from 09:30 to 19:00

It is forbidden to take food outside from the restaurant or the snack bar.
All drinks and food are included both in the restaurant and the snack bar.

Please note that the hotel offers an all inclusive rate with drinks and food.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for € 15 per person per night when using an existing bed.
    Children from 2 years old to 3 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1623 reviews
Cleanliness: 6.74
Service: 8.21
Location: 9.25
Room Quality: 7.2
Amenities: 6.23
Value for Money: 8.19
Food and Beverage: 7.24
Overall Experience: 7.71
V
verron • couple • fr
1
Cons:

clim en dessous de la fenêtre impossible de dormir

2026-03-13 • via Nuitee
A
Angela • couple • mt
8
2026-03-12 • via Nuitee
J
JORGE • extended_group • es
6
Pros:

HABITACIONES MUY PEQUEÑAS

2026-03-12 • via Nuitee
A
Adrienne • extended_group • fr
6
2026-03-08 • via Nuitee
J
Jérémy • extended_group • fr
7
2026-03-07 • via Nuitee
T
ThePaarca • extended_group • ad
6
2026-03-06 • via Nuitee
J
Jean-Philippe • solo_traveller • fr
8
2026-03-05 • via Nuitee
I
Ian • couple • gb
7
Did the job!
Pros:

Great breakfast options . Only 10 euros.

Cons:

Steps to access and the ski boot room is a bit of a dungeon!

2026-03-05 • via Nuitee
P
Patrick • family_with_children • gb
7
2026-03-05 • via Nuitee
F
Francesca • couple • es
6
Finde esquí
Pros:

La ubicación

Cons:

La limpieza precaria, la cama nada cómoda, sin edredón (en invierno)

2026-03-02 • via Nuitee
J
JAMES • couple • gb
10
2026-03-02 • via Nuitee
B
Brenda • solo_traveller • fr
1
2026-03-02 • via Nuitee
G
gemma • couple • es
9
2026-03-02 • via Nuitee
S
SergioGG • family_with_children • es
8
Maravilloso lugar de vacaciones.
Pros:

La gente.

Cons:

Todo.

2026-03-01 • via Nuitee
F
Frederick • couple • us
6
2026-02-27 • via Nuitee
L
Lauris • family_with_children • fr
8
Hotel practico para tener varias camas en una sola habitación
Pros:

Nos encanto tener una habitación con 4 camas para que cada uno tenga su cama.
El baño es amplio y moderno.
Recibirnos con un café y un croissant ha sido un detalle.

Cons:

El hotel se muy básico pero todo bien.

2026-02-23 • via Nuitee
L
Laura • extended_group • es
10
Pros:

El trato del personal

2026-02-23 • via Nuitee
G
Gavin • family_with_children • gb
8
Pros:

Hotel staff very helpful.

2026-02-22 • via Nuitee
M
Margarida • extended_group • pt
6
2026-02-22 • via Nuitee
P
peter • extended_group • gb
8
2026-02-13 • via Nuitee