The Columbus Collection Near Grant Medical

Hotels
8.2 (33 reviews)
250 East Town Street , Columbus , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Non-smoking throughout
Invoice provided
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Great location
Parking ease
Comfortable mattress
Separate bedroom
Cons:
Cleanliness issues
Maintenance problems
Communication difficulties

Categories

Cleanliness
4.8
Mixed reviews on cleanliness, with some guests praising the facilities while others reported significant cleanliness issues.
Service
6.7
Service had a range of feedback, with some guests mentioning communication issues and lack of response from staff.
Location
8
Great location near key hospitals, libraries, and museums, with free parking available.
Room Quality
5.8
Mixed reviews on room quality, with some guests finding the accommodations comfortable while others reported maintenance issues and cleanliness concerns.
Amenities
6.5
Amenities received a range of feedback, with some guests mentioning difficulties with entry methods and lack of on-site staff.
Value for Money
4.9
Guests expressed dissatisfaction with the value for money, citing cleanliness issues, maintenance problems, and communication difficulties.
Food and Beverage
5.5
No specific mentions of food and beverage services in the reviews provided.
Overall Experience
6.5
Overall, guest experiences were mixed, with some positive mentions of location and ease of parking but significant complaints about cleanliness, maintenance, and communication.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 23:51

Property Description

Prime Location
Located in the heart of Columbus with easy access to popular attractions like Columbus College of Art and Design and Ohio Theater.

Modern Amenities
Enjoy comfortable rooms equipped with air-conditioning, free WiFi, and a coffee machine for your convenience.

Convenient Parking
Complimentary private parking available at the property, making your stay hassle-free.

To experience the convenience and comfort at Town St Medical Lofts, book your stay now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 33 reviews
Cleanliness: 4.8
Service: 6.7
Location: 8
Room Quality: 5.8
Amenities: 6.5
Value for Money: 4.9
Food and Beverage: 5.5
Overall Experience: 6.5
O
Olesya solo_traveller us
5
Pros:

Kitchen is good.

Cons:

There was no hot water in the shower. All faucets were loose. When you are on a business trip, you do not want to waste your time on resolving all these issues. Otherwise it was all good.

2025-11-21 via Nuitee
M
Minecraft couple us
5
2025-11-16 via Nuitee
M
Mason couple us
10
2025-11-10 via Nuitee
M
Marisa solo_traveller us
9
Pros:

The apartment was wonderful.
Very comfortable with large open spaces.
Nice kitchen area with appliances.
The bathroom had plenty of towels.
The bed was very comfortable,
There was an iron and ironing board.
Washer and dryer in the apartment.
Loved that there were 2 air conditioners, one in the main area and one in the bedroom, to control the room temputures.

Cons:

The noise from the pipes. I'm not sure what was causing it, but it was continuous---non stop throughout my stay.
No draw space in the bedroom for clothes.
Could use a few more hangers in the closet.

I would have given a score of ten except for the noise.

2025-08-17 via Nuitee
A
April
2
Pros:

It was our anniversary. When we arrived there was no key in the lock box so if we were not able to reach an attendant we would have been unable to get into the building?? The room being unkempt is an understatement because the room was absolutely filthy. Literally nothing had been cleaned. AT ALL. Because it was our anniversary we assumed that we were purchasing the room that they display on the website, the larger room with the large countertop. however, we were given the tiniest room they had, Although the room was obviously unkept, the last straw was when we went to go to sleep that night. The BED was literally filthy. We literally had to make a call at around 11:30 PM. We were told they did not have any clean linen at that time and was offered the original room that we assumed we were purchasing for our anniversary. That was the one that was advertised and it was very clean and very nice. I have spent the last three weeks trying to get this situation, resolved through some form of compensation, but they literally have never called me back, not even once. The unbelievable level of disrespect was astounding. I am not sure if they saw us at the door and saw what color we were, but it certainly feels as though that is what happened. Complete total shut out as though we were not worth giving any level of explanation regarding our experience, we have yet to receive a phone call. Looking at their reviews, it’s surprising that they responded to our family this way. POC BEWARE.

2025-07-31 via Nuitee
N
Nakia
10
Pros:

Very nice overall! Everything was A1 from start to finish. Only thing—there was a machine clicking sound all day, and I couldn’t figure out where it was coming from. Other than that, great experience!

2025-07-21 via Nuitee
S
Sofiia solo_traveller us
5
Pros:

The facilities are very nice and it were clean!

Cons:

The lock of the main door did not work, I could not close the door every time that I needed to go out. That means I was not able to leave my stuff inside. I asked the staff for help and they did not answer.

2025-07-20 via Nuitee
solo_traveller us
10
2025-07-19 via Nuitee
T
Ted couple us
9
2025-07-16 via Nuitee
C
Clay
10
Pros:

Great place to stay. Highly recommended!

2025-07-16 via Nuitee
S
Steve
8
Pros:

The parking is free, but you have to redo it every day.

2025-06-24 via Nuitee
A
Ann solo traveller us
8
Nice apartment, great location, but entry issues.
Pros:

Close to Nationwide Children's Hospital and Grant Hospital , the main library, Cosi, the museum of art, etc. Free parking a lot right by the back door. Well equipped kitchen, separate bedroom, comfortable mattress. I felt safe despite being in the middle of downtown. Interestingly, it is located on the bottom floor of an office building.

Cons:

No on-site staff. Glitches in the entry method. It involves two codes and a key fob that was stored in a lock box. The key fob is small and easily misplaced or mistakenly put into someone's pocket. I was locked out one evening due to another resident having taken the fob. I tried the front door, and that lock box was not working at all. I called two different numbers to ask for help getting into the building, but never received a call back. I finally stopped a policeman, who called the number and did get a reply. They were able to let me in electronically without the fob, and said that the fob would be put on a retracting cord so that it could not be removed. However this was never done.

2025-06-19 via Nuitee
D
Deborah
8
Pros:

Overall the apartment suited our needs perfectly. Unlocking the entry door was not clearly stated resulting in another guest guiding us. They too had had trouble. Also we had to recheck in for the parking multiple times which turned out to be time consuming.

2025-06-11 via Nuitee
D
Debbie young couple us
1
Worst experience I have ever had!
Pros:

Nothing!

Cons:

The room had not been cleaned. The garbage cans were full, the shower had not need cleaned and there was hair all over it, the bed sheets had not been cleaned and there was hair all over it as well. The apartment smelled of fish. The parking was impossible to find. We called and got voicemail and no one ever called me back. I have sent several messages and an email and have still not gotten a response.

2025-05-21 via Nuitee
T
Trae young couple us
8
Very good
2025-05-20 via Nuitee
K
Kellie young couple us
10
Exceptional
Pros:

The location and how quiet it was

Cons:

Not very clean. Hair in the bathroom and in the tub. Had to clean myself

2025-05-06 via Nuitee
A
Autumn young couple us
3
Overall unpleasant and would have rather paid more for a better stay
Pros:

Location

Cons:

One AC united didn’t work, the one in the bedroom worked but would make a loud humming once very hour that would wake us up. Cleanliness could have been better — I found other people’s hair on the towels and bed. No waterfilter or ice cubes. Shower would run out of hot water. Bed had unpleasant bedding and was sunken in the middle. Couch was very uncomfortable. Unit smelled like marijuana upon arrival.

2025-05-04 via Nuitee
T
Tira young couple us
8
It was nice and will be something I would use again
Pros:

Parking ease and location

Cons:

Construction made it difficult to find the parking lot
WiFi was horrible
Glitchy

2025-04-28 via Nuitee
L
Levar review category business travellers us
10
Exceptional
2025-04-16 via Nuitee
L
Levar review category business travellers us
10
Exceptional
2025-04-13 via Nuitee