Pullman Auckland Hotel & Apartments

Hotels
•
Pullman Hotels and Resorts
8.4 (3010 reviews)
6 Princes Street , Auckland , nz

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Dated room decor
Poor room service management
Amenities could be improved

Categories

Cleanliness
7.73
Room was clean but showing signs of wear. Issues mentioned with cleanliness in various areas.
Service
9.2
Reception and pool staff were friendly and attentive, although initial check-in was problematic.
Location
9.24
The hotel had an excellent location to the city centre.
Room Quality
7.19
Rooms were outdated with issues such as broken curtains and low lighting.
Amenities
8.72
Facilities like the pool were nice albeit lacking in service at times.
Value for Money
8.18
Overall experience doesn't reflect the expected quality for the price.
Food and Beverage
8.73
Excellent breakfast and dining options available.
Overall Experience
8.2
Mixed feedback overall with some excellent points overshadowed by room and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:08

Property Description

Stylish Accommodation with Stunning Views
Experience luxury at Pullman Auckland Hotel & Apartments with breathtaking views of the city, harbour, and lush parks. Each room features a work desk, LED TV, and some even boast a private balcony.
Award-Winning Day Spa and Fitness Center
Indulge in relaxation at the on-site spa with a heated pool, sauna, steam room, and rejuvenating massages. Stay active at the fitness center before unwinding with a spa treatment.
Central Location with Premium Amenities
Located in Auckland CBD, enjoy complimentary WiFi, easy access to Queen Street, Britomart Station, and Spark Arena. Wired Internet is available, and the waterfront is just a short stroll away.
Book now to elevate your Auckland stay at Pullman Hotel & Apartments!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for NZD 0 per person per night when using an existing bed.
    People no matter the age stay for NZD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 60 per day.

Location

Guest Reviews

8.4
Based on 3010 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.2
J
Jerson • family_with_children • nz
9
2026-08-08 • via Nuitee
B
Benet • family_with_children • nz
6
Lovely stay!
Pros:

Indoor pool and great big spa

Cons:

Not much tbh

2026-08-08 • via Nuitee
M
Margaret • extended_group • nz
10
was good thansks
Pros:

Everything was just as good as I remembered it from last time

Cons:

The kids in the spa pool lol - and the amount of chlorine needed - my eyes were red all night after that

2026-08-06 • via Nuitee
C
Christina • couple • nz
9
2026-08-06 • via Nuitee
V
Vicky • family_with_children • nz
10
Lovely place
Pros:

Great location close to everything but quiet

Facilities were great loved pool and spa and bar downstairs.

Buffet breakfast was so good!

2026-08-05 • via Nuitee
A
ALBERT • couple • nz
10
Very satisfied with our stay.
Pros:

We did not have breakfast, but we were happy with our stay,

Cons:

No complaints,

2026-08-05 • via Nuitee
M
Maria Silvana • family_with_children • ar
7
Pros:

La ubicación, la variedad en el desayuno

Cons:

Olor a cloro en el lobby, bar y Restaurant, proveniente de la pileta del piso que hay debajo.
La pileta con importante invasión de hongos en los utensilios flotadores para niños, además de rotos, en el jacuzzi, y muy pocas reposeras

2026-08-04 • via Nuitee
M
Maurice • family_with_children • nz
10
2026-08-04 • via Nuitee
H
Hanyu • extended_group • nz
10
2026-08-03 • via Nuitee
M
Marieke • couple • nl
8
2026-08-03 • via Nuitee
J
Jessica • family_with_children • nz
10
2026-08-03 • via Nuitee
T
Thomas • solo_traveller • ch
9
2026-08-02 • via Nuitee
T
Thomas • solo_traveller • ch
8
2026-08-02 • via Nuitee
E
Edelynn Beah • couple • nz
6
Descent but they can do better wirh AC’s 😊 and ventilatiom
Pros:

The room in 1101 seems old. No aircontioning Good thing it’a winter.

There’a a hole on the wall corner die to electrical wirings. Buy housekeepers are friendly and efficient.

Pullman Hotel u can so better😊

Cons:

Pool! Complete sauna experience❤️

2026-07-26 • via Nuitee
S
Stuart • couple • nz
10
2026-07-23 • via Nuitee
P
Peter • solo_traveller • au
10
Perfect location in central Auckland.
Pros:

Location is great. Room was spacious and comfortable.

2026-07-23 • via Nuitee
P
Peter • couple • au
10
2026-07-22 • via Nuitee
N
Ngaire • family_with_children • nz
6
Great stay for kids
Pros:

Everything

2026-07-20 • via Nuitee
P
Pearl • family_with_children • nz
9
Great location, lovely and clean.
Pros:

Everything was clean. Very comfortable. Close to train station and town, had a lovely situated bar with an outside area.

Cons:

We ordered the prawns from the restaurant and only 2 of us ate them and then they were both ended up with sore stomachs later on in the night.

2026-07-20 • via Nuitee
Z
Zac • solo_traveller • nz
10
Pros:

Everything

Cons:

N/A

2026-07-20 • via Nuitee