Pullman Auckland Hotel & Apartments

Hotels
•
Pullman Hotels and Resorts
8.4 (2573 reviews)
6 Princes Street , Auckland , nz

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Dated room decor
Poor room service management
Amenities could be improved

Categories

Cleanliness
7.73
Room was clean but showing signs of wear. Issues mentioned with cleanliness in various areas.
Service
9.2
Reception and pool staff were friendly and attentive, although initial check-in was problematic.
Location
9.24
The hotel had an excellent location to the city centre.
Room Quality
7.19
Rooms were outdated with issues such as broken curtains and low lighting.
Amenities
8.72
Facilities like the pool were nice albeit lacking in service at times.
Value for Money
8.18
Overall experience doesn't reflect the expected quality for the price.
Food and Beverage
8.73
Excellent breakfast and dining options available.
Overall Experience
8.2
Mixed feedback overall with some excellent points overshadowed by room and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:08

Property Description

Stylish Accommodation with Stunning Views
Experience luxury at Pullman Auckland Hotel & Apartments with breathtaking views of the city, harbour, and lush parks. Each room features a work desk, LED TV, and some even boast a private balcony.
Award-Winning Day Spa and Fitness Center
Indulge in relaxation at the on-site spa with a heated pool, sauna, steam room, and rejuvenating massages. Stay active at the fitness center before unwinding with a spa treatment.
Central Location with Premium Amenities
Located in Auckland CBD, enjoy complimentary WiFi, easy access to Queen Street, Britomart Station, and Spark Arena. Wired Internet is available, and the waterfront is just a short stroll away.
Book now to elevate your Auckland stay at Pullman Hotel & Apartments!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for NZD 0 per person per night when using an existing bed.
    People no matter the age stay for NZD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 60 per day.

Location

Guest Reviews

8.4
Based on 2573 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.2
J
JessieNaki • couple • nz
7
Awesome will definitely come back soon
Pros:

Everything was beautiful and clean

Cons:

Nothing

2026-03-14 • via Nuitee
J
Jaylene • couple • nz
7
2026-03-14 • via Nuitee
D
Danica • couple • nz
10
2026-03-13 • via Nuitee
A
Andrew • couple • nz
10
Great facilities, nice tidy rooms and fantastic views. Felt so relaxed and looked after
Pros:

Rooms were wonderful, great view from the balcony. Kitchen had what we needed. Pool was fun and the added bonus of a sauna, icebath and steam room were fantastic

2026-03-12 • via Nuitee
M
Melissa Scott • family_with_children • au
1
Pros:

Service was terrible food not good to not what promised

2026-03-11 • via Nuitee
J
Julie • solo_traveller • nz
10
Luxurious and Relaxing
Pros:

Quiet and spacious I received a feee upgrade to a 1 bedroom apartment with a balcony and view of the harbour. I was in heaven! Thank you 🙏🏻

Cons:

Nothing it was perfect

2026-03-11 • via Nuitee
L
Lothar Theodor • couple • de
10
2026-03-10 • via Nuitee
M
Martin • extended_group • ar
10
2026-03-09 • via Nuitee
J
Jimmy • solo_traveller • nz
10
awesome
Pros:

rooms and location.

Cons:

nothing

2026-03-09 • via Nuitee
E
Emma • solo_traveller • au
10
2026-03-09 • via Nuitee
M
Mark • extended_group • au
4
Somewhat disapointing for the price paid
Pros:

Location to CBD and wharf area

Cons:

Time it took to allow access to room, no option to book 1/2 day
Scheduled room clean always very late in the afternoon,

2026-03-09 • via Nuitee
R
Rene • solo_traveller • nz
7
2026-03-09 • via Nuitee
I
Ivan • family_with_children • nz
8
2026-03-08 • via Nuitee
A
Annie • family_with_children • au
8
2026-03-06 • via Nuitee
L
Letty • couple • nz
10
2026-03-05 • via Nuitee
B
Bev • couple • nz
6
Ok but a little tired
Pros:

Reception and bar were great

Cons:

Rooms are a little tired. Bathroom still has shower over the bath

2026-03-04 • via Nuitee
C
Crystal • couple • ca
10
Very nice place, would recommend
Pros:

Beautiful hotel, Comfortable bed

Cons:

Bit of a hike up the hill when walking

2026-03-04 • via Nuitee
N
Nick • family_with_children • nz
6
Pros:

The sauna and ice baths are so good

Cons:

Overpriced for a basic room staring at the back of another building. Very average shower and feeling a little run down for the high end price tag

2026-03-04 • via Nuitee
S
Sandra • couple • gb
10
Pros:

All of it

2026-03-03 • via Nuitee
G
greg • couple • nz
9
High quality and very comfortable. Room was superb.
Pros:

Very nice ambience, comfortable and stylish. Excellent location.

Cons:

Nothing

2026-03-03 • via Nuitee