Pullman Auckland Hotel & Apartments

Hotels
•
Pullman Hotels and Resorts
8.4 (2636 reviews)
6 Princes Street , Auckland , nz

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Dated room decor
Poor room service management
Amenities could be improved

Categories

Cleanliness
7.73
Room was clean but showing signs of wear. Issues mentioned with cleanliness in various areas.
Service
9.2
Reception and pool staff were friendly and attentive, although initial check-in was problematic.
Location
9.24
The hotel had an excellent location to the city centre.
Room Quality
7.19
Rooms were outdated with issues such as broken curtains and low lighting.
Amenities
8.72
Facilities like the pool were nice albeit lacking in service at times.
Value for Money
8.18
Overall experience doesn't reflect the expected quality for the price.
Food and Beverage
8.73
Excellent breakfast and dining options available.
Overall Experience
8.2
Mixed feedback overall with some excellent points overshadowed by room and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:08

Property Description

Stylish Accommodation with Stunning Views
Experience luxury at Pullman Auckland Hotel & Apartments with breathtaking views of the city, harbour, and lush parks. Each room features a work desk, LED TV, and some even boast a private balcony.
Award-Winning Day Spa and Fitness Center
Indulge in relaxation at the on-site spa with a heated pool, sauna, steam room, and rejuvenating massages. Stay active at the fitness center before unwinding with a spa treatment.
Central Location with Premium Amenities
Located in Auckland CBD, enjoy complimentary WiFi, easy access to Queen Street, Britomart Station, and Spark Arena. Wired Internet is available, and the waterfront is just a short stroll away.
Book now to elevate your Auckland stay at Pullman Hotel & Apartments!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for NZD 0 per person per night when using an existing bed.
    People no matter the age stay for NZD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 60 per day.

Location

Guest Reviews

8.4
Based on 2636 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.2
R
Rodwyn • couple • nz
9
Our stay was memorable!
Pros:

Comfortable bed, gorgeous room, robes, convenient location, amazing facilities (fitness center, sauna, pool, spa, etc).

Cons:

The bathroom in our unit was a bit jaded.

2026-04-18 • via Nuitee
M
Marielle • extended_group • pf
10
Confort et Piscine en centre ville
Pros:

L’emplacement
La piscine
La salle de sport
Les petits dej

2026-04-18 • via Nuitee
N
Nola • family_with_children • au
8
Wonderfully comfortable and welcoming, the only negative was the lack of hotel parking
Pros:

The room was very comfortable and luxurious in feels. The bed was very comfortable, and the breakfast was very good. The staff were very friendly and helpful.

Cons:

The parking was terrible and expensive. I was not aware the hotel did not supply parking and the lift from the parking garage closed at 10pm, which was very inconvenient considering our flights got in later than that. The order for coffee for our table took about 30 minutes and there was very little lactose free food for our granddaughter.

2026-04-18 • via Nuitee
S
Samantha • family_with_children • nz
10
2026-04-18 • via Nuitee
M
Meng Imm • solo_traveller • sg
8
2026-04-16 • via Nuitee
B
Belinda • solo_traveller • nz
6
Disappointing
Pros:

Pool. Outdoor bar seating area. Entrance

Cons:

Staff at check in, poorly trained - incorrect information about room, breakfast hours, happy hour.

2026-04-16 • via Nuitee
P
Patsy • solo_traveller • us
8
Pros:

Staff were very helpful and nice.

Cons:

Needs updating. Windows were making noises during the strong winds while we were there. It was very annoying.

2026-04-15 • via Nuitee
R
Robyn • family_with_children • nz
10
Enjoyed our accommodation
2026-04-15 • via Nuitee
S
Shahjahan • family_with_children • au
10
2026-04-15 • via Nuitee
J
James • family_with_children • nz
10
Pros:

Good staff

2026-04-14 • via Nuitee
A
Amy • couple • nz
8
My favourite hotel, if the breakfast was hot I’d give it a 10
Pros:

Valet parking

Cons:

Buffet breakfast wasn’t hot

2026-04-13 • via Nuitee
T
Tzu-Hsiang • solo_traveller • tw
8
住在5樓，沒看到什麼景，有點難過
Pros:

服務很好，尤其是櫃檯和泊車服務

Cons:

樓層偏低，有點難過

2026-04-13 • via Nuitee
S
sheila • family_with_children • nz
9
what was supposed to be just a place to sleep during my birthday getaway in the big city turned out to be our safe plac
Pros:

Location was close to the CBD, very accessible minus the traffic and the entrance driveway was big. Our room was spacious with windows you can open to let natural air circulate and the beds and pillows comfy for the bedweather we were having. Although a bit dated the hallway doesnt giveaway any old smell instead it smelled lovely and fresh! The ameneties were a lifesaver for parent mental health and kids with too much energy to burn. Food was deLish!

Cons:

Shower over the bath is too outdated and makes guests eapecially kids and elderly prone to slips and trips.

2026-04-13 • via Nuitee
A
Aperahamam • family_with_children • nz
9
2026-04-12 • via Nuitee
N
Nickie • solo_traveller • nz
6
For the money, there are better options in Auckland
Pros:

Pool gym sauna but ice bath still not working

Cons:

Terrible pillows. In room menu was very disappointing

2026-04-12 • via Nuitee
R
Robyn • family_with_children • nz
10
2026-04-11 • via Nuitee
V
Vikash • solo_traveller • in
1
2026-04-11 • via Nuitee
A
Ann- marie • family_with_children • za
8
Cons:

Running out of alternative milks.
Hiding costs unnecessary.

2026-04-08 • via Nuitee
H
Heine • family_with_children • au
10
2026-04-08 • via Nuitee
L
Lio • family_with_children • nz
10
2026-04-08 • via Nuitee