Hotel Maya Rue

Hotels
8 (123 reviews)
Calle Aldama s/n entre Juarez y 5 de mayo, col. Centro , Palenque , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Noise issues
Room design problems
Cleanliness concerns

Categories

Cleanliness
7.08
Several mentions of issues with cleanliness and maintenance, such as a fly in the coffee.
Service
9.05
Guests frequently praised the helpfulness of the staff and their efforts to accommodate.
Location
9.09
Multiple reviews highlighted the excellent location near the center, making it easy to access amenities.
Room Quality
7.04
Rooms described as noisy and not comfortable for the price, with comments on poor design.
Amenities
8.07
Basic amenities mentioned, with some guests noting lack of certain items like a hairdryer.
Value for Money
7.53
General consensus suggests that value could be better considering the room quality.
Food and Beverage
8.08
Breakfast received good reviews, though concerns mentioned about the variety and quality.
Overall Experience
8.05
Overall mixed sentiments, but a few great aspects balanced the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:15

Property Description

Convenient Location
Hotel Maya Rue, just 200 meters from the main square of Palenque town, offers easy access to local attractions. The Mayan ruins of Palenque are a short 8 km drive away.

Comfortable Accommodation
The air-conditioned rooms at Hotel Maya Rue are equipped with free Wi-Fi, cable TV, and cozy seating areas. Guests can relax in well-appointed rooms with private bathrooms and complimentary toiletries.

Amenities and Attractions
Enjoy a complimentary continental breakfast before exploring the area. The hotel also provides a tour desk, laundry services, and proximity to key sites like Aluxes EcoPark & Zoo and the stunning Misol-ha Waterfalls.

Book your stay at Hotel Maya Rue for a convenient and comfortable experience in Palenque.

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 123 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
M
Mario • solo_traveller • de
10
Mein Favorit in Palenque, 100% Empfehlung!
Pros:

Im Zentrum, daher viele Geschäfte, Restaurants und der "Parque Central" - der Hauptplatz - fußläufig erreichbar.
Und jetzt für alle, die bisher über ein dürftiges Frühstück gemeckert haben, ein komplettes, ausgiebiges Frühstück mit Omelette und Eiern nach Wunsch, auch mexikanisch, Obst, Saft, Toastbrot und Kaffee/Tee.
Ausgesprochen freundliches Personal.
Mein Favorit in Palenque!

Cons:

Durch die zentrale Lage bedingt, viel Verkehrslärm.

2026-03-07 • via Nuitee
J
jacobus • couple • ca
8
Pros:

We had a stalled car battery and the owner came over to help start it again.

2026-03-06 • via Nuitee
F
Fratini • couple • it
8
2026-03-04 • via Nuitee
F
Fabrice • couple • fr
9
Pros:

Un très bon petit déjeuner et du personnel fort sympathique

Cons:

Ras

2026-03-04 • via Nuitee
J
JULIE • solo_traveller • gb
7
Clean basic good value accommation
Pros:

The room was clean and the shower was hot, the breakfast was included and was simple but adequate

Cons:

This hotel is in the centre of town, not in the La Canada, tourist area of the town so there are only local food places and shops close by. The tourist area where there is a larger choice of restaurants and cafes is around a 7 minute walk. It was near the main street so was quite noisy.

2026-02-28 • via Nuitee
I
Ira • couple • mx
10
Pros:

La cama está muy buena

Cons:

Me dieron la habitación en el tercer piso y con maletas es difícil subir

2026-02-24 • via Nuitee
A
Adrian • couple • ch
10
Super mittelklasse Unterkunft
Pros:

Die Lage war super zentral und perfekt um in der Stadt zu sein.
Das Zimmer war genügend gross und sauber.
Das Personal war super freundlich und zuvorkommend.
Das angebotene Frühstück war besser als erwartet.

Wir konnten früher als angegeben einchecken.

Wir würden definitiv wieder dieses Hotel buchen.
Das Preisleistung Verhältnis war ebenfalls unschlagbar.
Es kann problemlos und ohne Aufschlag mit Kreditkarte bezahlt werden.

Cons:

Der Wasserdruck war ziemlich gering, aber damit konnten wir gut leben.

Die Internetverbindung war teilweise nicht gut.
Vermutlich waren am Abend zu viele Personen zur selben Zeit online.

2026-02-23 • via Nuitee
G
Guillermo Becerra • couple • mx
9
Visita a la ciudad y población de Palenque
Pros:

La ubicación para visitar el centro de la ciudad, ya que está muy cerca de la iglesia y los principales lugares del centro de la ciudad. Yo prefiero la comida regional y que consume la población local, lo cual, encontré en las cercanías del hotel.

2026-02-23 • via Nuitee
B
Belinda • couple • au
10
Pros:

Great place to stay . Breakfast was good staff also very friendly and helpful 🙏

2026-02-13 • via Nuitee
X
Xavier F • couple • es
8
Pros:

Cèntric, correcte. Bona relació qualitat-preu.

Cons:

Tres a destacar

2026-02-11 • via Nuitee
J
José Ángel • family_with_children • es
8
2026-02-11 • via Nuitee
H
Hector • couple • mx
8
2026-02-10 • via Nuitee
C
Carbajal • family_with_children • mx
10
UNA EXPERIENCIA MUY AGRADABLE
Pros:

EL BUEN TRATO

2026-01-26 • via Nuitee
J
Joel • couple • mx
9
2026-01-25 • via Nuitee
M
MARC • couple • fr
8
Le confort en centre ville
Pros:

Le confort et l’emplacement

2026-01-21 • via Nuitee
G
Garay • couple • ar
8
Pros:

La.calidad de atención de sus colaboradores.
Y los detalles que hicieron una hermosa experiencia.

Cons:

El baño.

2026-01-20 • via Nuitee
J
JESUS • extended_group • mx
10
2026-01-19 • via Nuitee
A
Arcos perez • couple • mx
10
2026-01-16 • via Nuitee
F
Fabian • family_with_children • fr
10
Pros:

Nous avons bien aimé le petit déjeuner et les lits qui étaient très confortables. L'équipe était très accueillant. C'était parfait par rapport au prix ! Sans hésiter, j'y retournerai.

Cons:

La rue était un peu bruitante mais ça ne relevait pas de l'hôtel. On a bien dormi.

2026-01-13 • via Nuitee
V
VirniniMrt • couple • fr
7
Pros:

Localisation proche du centre, petit déjeuner à la carte qui est tout à fait satisfaisant
Lit confortable, drap propre

Cons:

Mal insonorisé mais comme tous les hôtels que j'ai fait au Mexique jusqu'à maintenant donc on prend l'habitude ^^

2026-01-13 • via Nuitee