Hotel Maya Rue

Hotels
8 (151 reviews)
Calle Aldama s/n entre Juarez y 5 de mayo, col. Centro , Palenque , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Noise issues
Room design problems
Cleanliness concerns

Categories

Cleanliness
7.08
Several mentions of issues with cleanliness and maintenance, such as a fly in the coffee.
Service
9.05
Guests frequently praised the helpfulness of the staff and their efforts to accommodate.
Location
9.09
Multiple reviews highlighted the excellent location near the center, making it easy to access amenities.
Room Quality
7.04
Rooms described as noisy and not comfortable for the price, with comments on poor design.
Amenities
8.07
Basic amenities mentioned, with some guests noting lack of certain items like a hairdryer.
Value for Money
7.53
General consensus suggests that value could be better considering the room quality.
Food and Beverage
8.08
Breakfast received good reviews, though concerns mentioned about the variety and quality.
Overall Experience
8.05
Overall mixed sentiments, but a few great aspects balanced the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:15

Property Description

Convenient Location
Hotel Maya Rue, just 200 meters from the main square of Palenque town, offers easy access to local attractions. The Mayan ruins of Palenque are a short 8 km drive away.

Comfortable Accommodation
The air-conditioned rooms at Hotel Maya Rue are equipped with free Wi-Fi, cable TV, and cozy seating areas. Guests can relax in well-appointed rooms with private bathrooms and complimentary toiletries.

Amenities and Attractions
Enjoy a complimentary continental breakfast before exploring the area. The hotel also provides a tour desk, laundry services, and proximity to key sites like Aluxes EcoPark & Zoo and the stunning Misol-ha Waterfalls.

Book your stay at Hotel Maya Rue for a convenient and comfortable experience in Palenque.

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 151 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
N
Nemesio Demetrio • solo_traveller • mx
8
Pros:

Todo

2026-06-05 • via Nuitee
M
Mayra Roxana • solo_traveller • mx
8
Pros:

La habitación es muy fresca y cómoda

Cons:

Todo bien

2026-06-01 • via Nuitee
M
Maria Guadalupe Colín • solo_traveller • mx
9
Pros:

Lo limpio, la atención y la ubicación

Cons:

Que no tiene elevador fue muy difícil subir maletas

2026-05-26 • via Nuitee
M
MARTINEZ ZETINA • solo_traveller • mx
10
Pros:

Gracias excelente ubicación y trato.

2026-05-24 • via Nuitee
D
D'Agnanno • solo_traveller • it
6
2026-05-12 • via Nuitee
C
Ccborsato • solo_traveller • it
8
Pros:

La doccia e la posizione molto centrale vicina a tutti i servizi.

Cons:

Ci hanno dato una stanza più piccola di quanto descritto e quasi senza finestre. Come forniture da bagno c'era solo una saponetta. Ci hanno poi cambiato la stanza questa era giusta ma non funzionava bene il condizionatore

2026-05-11 • via Nuitee
V
Villegas Lopez • solo_traveller • mx
9
Pros:

El desayuno

2026-05-10 • via Nuitee
M
Mónica • solo_traveller • mx
10
Pros:

La atención y amabilidad del personal es extraordinara. Me apoyaron a contactar un tour que fue perfecto con lo que buscaba. El hotel es muy céntrico, excelente ubicación.

2026-05-07 • via Nuitee
E
ELDA • family_with_children • mx
10
Pros:

Muy bien servicio, almohadas muy cómodas, limpio, el recepción muy amables, céntrico y cómodo

Cons:

Me preocupo que mi ventana daba a un ojo de patio, pero lo sentí un poco inseguro, era segundo piso, lo que hice fue atorar la ventana, pero no pasó nada

2026-05-01 • via Nuitee
J
Jean Luc • solo_traveller • fr
5
Pros:

Nous n'avons rien aimé.
C'est le plus mauvais hôtel de notre séjour au Mexique

Cons:

Nous avons été très déçu par cet hôtel.
La climatisation est très vieille et fonctionne mal.
À notre arrivée pas d'eau.
Très bruyant

2026-04-30 • via Nuitee
F
Francisco Javier • solo_traveller • es
6
2026-04-21 • via Nuitee
A
Arturo Gregorio • solo_traveller • mx
10
2026-04-17 • via Nuitee
G
Gallegos • solo_traveller • mx
9
2026-04-15 • via Nuitee
J
Jeanett • solo_traveller • mx
10
Pros:

Se descansa muy bien las habitaciones son muy agradables

2026-04-13 • via Nuitee
G
Guzman • couple • mx
10
Hotel Bueno Bonito y Barato
Pros:

El personal muy amable. La habitación muy limpia. Incluye desayuno que la mayoría no lo incluye. Se encuentra en un punto medio entre la estación del ADO y la plaza principal. Alrededor hay muchos negocios entre los que puedes encontrar comida.

2026-04-09 • via Nuitee
Y
Yara Gabriela • couple • mx
9
Pros:

Excelente ubicación, muy cómodo, personal muy amable.

2026-04-06 • via Nuitee
E
ERNESTO • extended_group • mx
10
Pros:

Tiene buena posición en el centro, el personal es muy amable

2026-04-04 • via Nuitee
L
Luis Alberto • couple • mx
7
Regular
Pros:

Desayuno y atención personal

Cons:

El hotel es sencillo y limpio pero hay aspectos que pueden mejorar , á veces había poca agua caliente , el aire acondicionado no funcionaba al 100,%,0 si había ruido en la calle en la madrugada ningún empleado salía a tratar de calmar el desorden , accesorios de la habitación ya viejos , hacen que la imagen se vea de menor calidad

2026-03-29 • via Nuitee
S
santana • couple • mx
10
Pros:

Todo en general bien

Cons:

Todo bien

2026-03-29 • via Nuitee
B
Brian • solo_traveller • mx
9
2026-03-28 • via Nuitee