Hotel Maya Rue

Hotels
8 (111 reviews)
Calle Aldama s/n entre Juarez y 5 de mayo, col. Centro , Palenque , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Noise issues
Room design problems
Cleanliness concerns

Categories

Cleanliness
7.08
Several mentions of issues with cleanliness and maintenance, such as a fly in the coffee.
Service
9.05
Guests frequently praised the helpfulness of the staff and their efforts to accommodate.
Location
9.09
Multiple reviews highlighted the excellent location near the center, making it easy to access amenities.
Room Quality
7.04
Rooms described as noisy and not comfortable for the price, with comments on poor design.
Amenities
8.07
Basic amenities mentioned, with some guests noting lack of certain items like a hairdryer.
Value for Money
7.53
General consensus suggests that value could be better considering the room quality.
Food and Beverage
8.08
Breakfast received good reviews, though concerns mentioned about the variety and quality.
Overall Experience
8.05
Overall mixed sentiments, but a few great aspects balanced the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:15

Property Description

Convenient Location
Hotel Maya Rue, just 200 meters from the main square of Palenque town, offers easy access to local attractions. The Mayan ruins of Palenque are a short 8 km drive away.

Comfortable Accommodation
The air-conditioned rooms at Hotel Maya Rue are equipped with free Wi-Fi, cable TV, and cozy seating areas. Guests can relax in well-appointed rooms with private bathrooms and complimentary toiletries.

Amenities and Attractions
Enjoy a complimentary continental breakfast before exploring the area. The hotel also provides a tour desk, laundry services, and proximity to key sites like Aluxes EcoPark & Zoo and the stunning Misol-ha Waterfalls.

Book your stay at Hotel Maya Rue for a convenient and comfortable experience in Palenque.

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 111 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
B
Belinda • couple • au
10
Pros:

Great place to stay . Breakfast was good staff also very friendly and helpful 🙏

2026-02-13 • via Nuitee
X
Xavier F • couple • es
8
Pros:

Cèntric, correcte. Bona relació qualitat-preu.

Cons:

Tres a destacar

2026-02-11 • via Nuitee
J
José Ángel • family_with_children • es
8
2026-02-11 • via Nuitee
H
Hector • couple • mx
8
2026-02-10 • via Nuitee
C
Carbajal • family_with_children • mx
10
UNA EXPERIENCIA MUY AGRADABLE
Pros:

EL BUEN TRATO

2026-01-26 • via Nuitee
J
Joel • couple • mx
9
2026-01-25 • via Nuitee
M
MARC • couple • fr
8
Le confort en centre ville
Pros:

Le confort et l’emplacement

2026-01-21 • via Nuitee
G
Garay • couple • ar
8
Pros:

La.calidad de atención de sus colaboradores.
Y los detalles que hicieron una hermosa experiencia.

Cons:

El baño.

2026-01-20 • via Nuitee
J
JESUS • extended_group • mx
10
2026-01-19 • via Nuitee
A
Arcos perez • couple • mx
10
2026-01-16 • via Nuitee
F
Fabian • family_with_children • fr
10
Pros:

Nous avons bien aimé le petit déjeuner et les lits qui étaient très confortables. L'équipe était très accueillant. C'était parfait par rapport au prix ! Sans hésiter, j'y retournerai.

Cons:

La rue était un peu bruitante mais ça ne relevait pas de l'hôtel. On a bien dormi.

2026-01-13 • via Nuitee
A
Alejandra • solo_traveller • ar
8
Estuvo bien
Pros:

Me resultó comoda q estaba bien e el centro, el cuarto es cómodo y tiene televisor . El desayuno estaba ok

Cons:

El barrio es feo

2026-01-13 • via Nuitee
V
VirniniMrt • couple • fr
7
Pros:

Localisation proche du centre, petit déjeuner à la carte qui est tout à fait satisfaisant
Lit confortable, drap propre

Cons:

Mal insonorisé mais comme tous les hôtels que j'ai fait au Mexique jusqu'à maintenant donc on prend l'habitude ^^

2026-01-13 • via Nuitee
L
Lizeth • couple • mx
9
2026-01-10 • via Nuitee
L
LAURA • extended_group • it
10
Da provare
Pros:

Ottima posizione, camere originali ma rumorose. Peccato che non ci sia ascensore. Colazione eccezionale

Cons:

Un po’ rumoroso

2026-01-01 • via Nuitee
J
Jose • couple • es
9
2025-12-31 • via Nuitee
E
Evan • couple • dk
8
2025-12-31 • via Nuitee
S
Stefano • couple • mx
9
2025-12-29 • via Nuitee
P
Patricia • couple • mx
6
Pros:

La ubicación del hotel es excelente, está a dos cuadras del centro.
En Palenque todo está cerca del Centro: los autobuses Ado, la estación del Tren Maya, el Aeropuerto

Cons:

El diseño de la habitación la hace estorbosa e incómoda, ofrecen proporcionar artículos de limpieza y solo ponen barritas de jabón. El hotel es muy pequeño.
El café tenía una mosca, lo reportamos y no hicieron nada....

2025-12-26 • via Nuitee
M
Mireya • couple • co
5
Pros:

Buen desayuno

Cons:

Las habitaciones NO don tan confortables para el alto costo, el aire acondicionado hace mucho ruido. Ponen agua mas no ponen bazo para beber, los baños no son nada confortables, no hay secador de cabello, en general las instalaciones son feas, se consiguen hoteles de mejor calidad y confort por el mismo precio

2025-12-25 • via Nuitee